GE 60-806-95R-16Z - Security Concord Express System Control Panel Installation Instructions Manual page 58

Feature Problem
System indicates
Wireless Sensor Zones
System doesn't respond (in sensor test or when armed) when sensor is tripped.
Sensor reports trouble condition.
Touchpad indicates
Smoke sensor beeps once every minute.
Wireless Touchpads
System doesn't respond to commands entered from a wireless touchpad.
Touchpad reports trouble condition.
53
SENSOR/TOUCHPAD NN LOW BATTERY
Replace the indicated device battery. Test the sensor/touchpad after replacing the battery.
Note
If the sensor/touchpad is not tested after battery replacement, the system continues to
show a low battery condition since that was the last signal it received from the device.
Testing the sensor/touchpad with new batteries allows the panel to receive a signal with
good battery information.
1. Verify that panel loop antenna is installed up into antenna housing mounted on top of
panel cabinet.
2. Check that the wireless sensor battery is installed.
3. Check the sensor battery for low voltage. Replace batteries if necessary.
4. Use an RF Sniffer (60-401) to verify that sensor is transmitting.
5. Sensor is not learned into panel memory. Enter installer/dealer program mode and use
the LEARN SENSORS menu to add the sensor into memory.
1. Sensor tamper switch is tripped—sensor cover is off, not latched securely, or sensor is
not mounted securely. Secure sensor mounting and/or cover, then trip sensor to clear
the condition.
2. Check the sensor battery for low voltage. Replace batteries, if necessary.
[SENSOR #] SUPERVISORY
1. Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmit-
ting, check battery for low or no voltage and replace.
2. Change mounting position of sensor (from horizontal to vertical or vice versa) and test
sensor several times for consistency.
3. Sensor signal is not reaching panel/receiver because sensor is too far away. Remove
sensor from mounted location and test from other locations. Mount sensor in area where
signal can reach panel/receiver.
Sensor batteries are getting low. Replace batteries.
Note
System Sensor smoke sensors (model RF2300) don't transmit a low battery signal to the
panel/receiver until battery voltage drops to within a range of 4.7 to 5.4 VDC. The sensor
sounds beeps to notify occupants that the sensor batteries need replacing, but the sen-
sor does not transmit a low battery signal to the panel until the next supervisory signal
(69 minutes later).
1. Verify that panel loop antenna is installed up into antenna housing mounted on top of
panel cabinet.
2. Check that touchpad battery is installed.
3. Check the touchpad battery for low voltage. Replace battery, if necessary.
4. Use an RF Sniffer (60-401) to verify that touchpad is transmitting.
5. Touchpad is not learned into panel memory. Enter program mode and learn touchpad
into memory.
Check the touchpad battery for low voltage. Replace battery, if necessary.
Action/Solution
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Troubleshooting