GE 60-806-95R-16Z - Security Concord Express System Control Panel Installation Instructions Manual page 57

Feature Problem
Touchpad display indicates
After you press
operate from backup battery.)
Phones
Loss of dial tone at on-site phones after wiring RJ-31X jack or connecting the DB-8 cord.
Constant dial tone preventing dial-out on premises phones.
Sirens
Piezo sirens connected to SnapCard or onboard (panel) outputs 1 and/or 2 don't produce any alarm sounds.
Wireless Sensor and Touchpad Batteries
Troubleshooting
SYSTEM LOW BATTERY
1. Check that the backup battery is installed correctly and the AC power transformer is
plugged in.
2. Measure the incoming AC voltage at the panel terminals 1 and 2. It should read about
16.5 VAC.
3. Remove the backup battery power by disconnecting the red (positive) battery wire.
Check for 11.75 to 13.5 VDC battery charging voltage between panel terminal 3 (GND)
and the disconnected red battery wire. If the charging voltage is not within range, call
Technical Services.
4. Check for 11.75 to 13.5 VDC battery voltage between the backup battery spade lugs. If
the battery voltage is not within this range, replace the battery.
Note
When the panel is running a backup battery test, the reading at the connected battery
can range from 11.2 to 13.5 VDC. The panel automatically runs a backup battery test
under the following conditions: (1) on initial power-up, (2) during user sensor test, (3)
once every minute when backup battery has failed, (4) once every 24 hours at the pro-
grammed STIME (UL 98 Options off) or once every 4 hours (UL 98 Options on).
With the AC power transformer plugged in, the panel automatically charges the battery.
While the battery is charging for the first time it is normal for the system to indicate Sys-
tem battery failure. This can take a number of hours depending on the initial battery
charge. Once the battery reaches 12.5 VDC (full charge as measured while in battery
test), the condition clears. If the trouble condition persists after 24 hours, replace the
backup battery.
, the touchpads flash
STATUS
1. Check the AC circuit breaker to be sure the circuit is live.
2. Check for proper panel and transformer wiring.
3. Check that the transformer is plugged into a nonswitched outlet and secured with the
provided screw.
4. Check that the transformer is supplying AC to the panel. (Transformer internal fuse may
be blown.)
Be careful when securing the transformer to an outlet with a metal cover. Hold
!
the cover tightly in place. You could receive a serious shock if the metal outlet
cover drops down onto the prongs of the plug while you are securing the trans-
former and cover to the outlet box.
Warning
1. Wait 2 minutes and try again. The panel may be busy trying to report to the central sta-
tion.
2. Disconnect the panel DB-8 cord from the RJ-31 jack. If the phone still doesn't work, the
system is okay and the problem is in the wiring.
3. Check RJ-31X jack wiring and TELCO block wiring. Replace RJ-31X jack if necessary.
4. Check DB-8 cord connections at the panel and RJ-31X jack. Replace cord if necessary.
5. Perform a phone test after troubleshooting the phone line.
One or more polarity-sensitive phones exist on-site. Reverse the phone wires connected to
the brown and gray wire terminals on the RJ-31X jack.
1. Check for incorrect wiring between siren and panel; correct where necessary.
2. Output has not been configured (set up) to activate sirens. Enter program mode and
configure output (see ACCESSORY MODULES—BUS DEVICES—SNAP CARD, or ONBOARD
OPTIONS—OUTPUT 1, 2 in the "Programming" section and the tables in Appendix A).
Action/Solution
.
or display
AC AC POWER FAILURE/AC FAILURE
. (Panel continues to
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