Viewing The Gss Operating Configuration For Technical Support - Cisco GSS-4492R-K9 Administration Manual

Viewing the GSS Operating Configuration for Technical Support

Viewing the GSS Operating Configuration for
Technical Support
Cisco Global Site Selector Administration Guide
9-8
The GSS software includes two CLI commands to assist a Cisco Technical
Assistance Center (TAC) representative in troubleshooting potential problems on
your GSS network. Use the following CLI commands:
show tech-support [config | core-files]—Displays a report on the current
•
operating configuration of your GSS device that can be used by a Cisco TAC
representative in troubleshooting problems on your GSS network. The config
option exports the output of all configured fields from the primary GSSM
GUI.
gss tech-report filename —Generates a detailed report for use by a Cisco
•
TAC representative in troubleshooting persistent GSS problems. The file
generated is a compressed tar- format archive file with a .tgz extension. The
filename argument identifies a user-assigned name for the report generated by
the gss tech-report command.
For example, to display an operating configuration report for your GSS device,
enter:
gssm1.example.com(config)# show tech-support
Cisco GSS - 1.3(1.0.0) - host-gss GSS software GSSM - standby [[Wed
Feb 15 16:39:09 UTC 2006]
Registered to primary GSSM: 10.86.209.252
Normal Operation [runmode = 5]
START SERVER
Sep15 Boomerang
Sep15 Config Agent (crdirector)
Sep15 Config Server (crm)
Sep15 DNS Server
Sep15 Database
Sep15 GUI Server (tomcat)
Sep15 Keepalive Engine
Sep15 Node Manager
Sep15 Web Server (apache)
*** clock ***
System time: Wed Feb 15 16:41:24 UTC 2006
*** uptime ***
Uptime: 22 Hours 41 Minutes and 48 seconds
*** running-config ***
interface ethernet 0
Chapter 9 Monitoring GSS Operation
OL-10410-01