Appendix A Providing Information To User Via A Website; How Users Obtain Support For The Cisco Unified Ip Phone; How Users Access The Online Help System On The Phone - Cisco 7931G - Unified IP Phone VoIP Administration Manual

How Users Obtain Support for the Cisco Unified IP Phone

How Users Obtain Support for the Cisco Unified IP
Phone
How Users Access the Online Help System on the
Phone
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
A-2
To successfully use some of the features on the Cisco Unified IP Phone (including
speed dial, services, and voice messaging system options), users must receive
information from you or from your network team or be able to contact you for
assistance. Make sure to provide end users with the names of people to contact for
assistance and with instructions for contacting those people.
This Cisco Unified IP Phone 7931G provides access to a comprehensive online
help system. To view the main help menu on a phone, take one of these actions:
If the phone is registered with Cisco Unified Communications Manager, press
•
the Application Menu button, then choose Help from the list of applications.
By default, the Application Menu button is line button 24 (the top left line
button).
If the phone is not registered with Cisco Unified Communications Manager,
•
press the Settings softkey and then choose Help.
Main menu topics include:
About Your Cisco Unified IP Phone—Descriptive information about the
•
phone model
How do I...?—Procedures and information about commonly-used phone tasks
•
Calling Features—Descriptions and procedures for using calling features,
•
such as conference and transfer
Help—Tips on using and accessing Help
•
You can also use the help system to obtain information about softkeys, menu
items, and the help system itself. Refer to Cisco Unified IP Phone 7931G for
Cisco Unified Communications Manager 6.0 for more information.
Appendix A Providing Information to Users Via a Website
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