Cisco 7931G - Unified IP Phone VoIP Administration Manual page 10

Contents
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C H A P T E R
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C H A P T E R
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
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Monitoring the Cisco Unified IP Phone Remotely
Accessing the Web Page for a Phone
Disabling and Enabling Web Page Access
Device Information
Network Configuration
Network Statistics
Device Logs
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Streaming Statistics
Troubleshooting and Maintenance
Resolving Startup Problems
Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal
Startup Process
Symptom: The Cisco Unified IP Phone Does Not Register with Cisco
Unified Communications Manager
Identifying Error Messages
Checking Network Connectivity
Verifying TFTP Server Settings
Verifying IP Addressing and Routing
Verifying DNS Settings
Verifying Cisco Unified Communications Manager Settings
Cisco Unified Communications Manager and TFTP Services Are Not
Running
Creating a New Configuration File
Registering the Phone with Cisco Unified Communications Manager
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
Cisco Unified IP Phone Resets Unexpectedly
Verifying Physical Connection
Identifying Intermittent Network Outages
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