Spectra Logic T-Series Spectra T950 User Manual page 158

RXT
Flash Codes
Use the chart below to interpret the flash codes that appear on the digital display, then
follow any recommended steps. If you need assistance, contact SpectraGuard Support.
Code Meaning
Powering On
Booting
Waiting
1 Cooling Problem
2 Firmware Error
3 RXT Drive Hardware Error
4 RXT Media Hardware Error
RXT Drive or RXT Media
5
Hardware Error
6 RXT Drive Hardware Warning
RXT Media Hardware
7
Warning
RXT Drive or RXT Media
8
Hardware Warning
9 RXT Media Degraded Mode
RXT Drive Configuration
A
Warning
RXT Media Firmware later
B
than RXT Drive Firmware
RXT Media Reformatting
C
Necessary
D RXT Media Reconstructing
RXT Drive Firmware Upgrade
E
Necessary
RXT Drive Firmware Upgrade
F
In Progress
RXT Drive Firmware Upgrade
G
Failed
Communication Application
H
Failed
Chapter 14. Drive Troubleshooting
Status message that the drive is powering on; no action is required.
Status message that the drive is booting up; no action is required.
Status message that the drive is processing; no action is required.
If regarding a RXT media pack, remove the pack and try reloading.
If regarding the RXT drive, cycle the power on the RXT drive.
Gather traces and debug files using diagnostics.
Spectra Logic recommends using the Web interface for these
procedures, but you may also access them through the serial interface.
Obtain the warning message and forward it to SpectraGuard Support.
Gather traces and debug files using the Web or serial interface.
Send the message to SpectraGuard Support with trace and debug files.
Send the message to SpectraGuard Support with trace and debug files.
Determine which drive is impaired and send trace and debug files to
SpectraGuard Support.
Send the message to SpectraGuard Support with trace and debug files.
Upgrade the RXT drive firmware to current level.
Contact SpectraGuard Support to determine if there is a hardware or
firmware problem; the RXT media pack may need reformatting.
Upgrade the RXT drive firmware to current level if desired.
Wait until the firmware file has upgraded.
Attempt to upgrade again. If this fails, e-mail SpectraGuard Support
with trace and debug files.
Debug logs about the application failure are located on the RXT media.
You may want to save the logs for sending to SpectraGuard Support,
but you can continue using the RXT drive.
158
Resolution