Spectra Logic T-Series Spectra T950 User Manual page 146

a
Code
A high probability of media error; an error occurred because of a faulty tape cartridge. Try another
tape cartridge. If the problem occurs with multiple tape cartridges, use the following procedure:
Attention: When you run the Test Cartridge & Media diagnostic, data on the suspect tape is
overwritten. Use only a scratch data cartridge to run the test.
1. If possible, run the tape cartridge in a different tape drive. If the operation in the other unit fails and
6 7
or displays, replace the media. If the operation succeeds, run the Test Cartridge & Media
7 diagnostic.
2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully, clean the
drive head and run the tape drive diagnostics.
3. If the tape drive diagnostics fail, replace the tape drive. If the tape drive diagnostics run
successfully, perform the operation that produced the initial media error.
The error code clears when you remove the tape cartridge or place the tape drive in maintenance
mode.
Tape drive or SCSI bus failure; a failure occurred in the tape drive hardware or in the SCSI bus. The
8
error code clears 10 seconds after the drive detected the error or when you place the drive in
maintenance mode.
Tape drive or RS-422 error; a failure occurred in the drive hardware or the RS-422 connection. Replace
9
the drive. The error code clears 10 seconds after the drive detected the error or when you place the
drive in maintenance mode.
No error or message assigned. There may be a problem with the single-character display (SCD). Turn
0, c, b,
the power off, then on and determine whether all segments on the SCD are lit. If so, you may have a
h, E,
down-level version of your 3580 Tape Drive's firmware or this book. Refer to the latest version of the
or F
firmware.
Tape drive hardware problem. The tape drive determined that a problem occurred that degraded the
operation of the tape drive, but it did not restrict continued use. If the problem persists, replace the
A
tape drive. The drive is usable, though the single-character display (SCD) continues to indicate an
error and the status light flashes amber. The error code may clear when you cycle power to the tape
drive or place it in maintenance mode.
B No error or message is assigned. See error code 8 in this table.
The tape drive needs to be cleaned. The error code clears when you clean the drive or place it in
C
maintenance mode.
D No error or message assigned. See Error Code 0 in this table.
The message display has lost communication with the tape drive. This message appears on Line 2 of
...
the message display. The three dots may occasionally display during normal processing.
a. The SCD is blank during normal operation.
LTO-3 Drive Cleaning Notification
Whenever a tape is loaded or unloaded, the head is physically cleaned by a brush
located within the drive. Occasionally, the drive may alert you that it requires
additional cleaning by sending a tape alert to the host or displaying a C on the SCD.
If cleaning is required, use only a certified LTO cleaning cartridge.
Use your backup software to perform the drive cleaning operation.
Chapter 14. Drive Troubleshooting
Cause and Solution
146