Spectra Logic T-Series Spectra T950 User Manual page 144

LTO-3: SCDs/Error Conditions and Informational Messages
If multiple errors occur, the code with highest priority (lowest number) displays first.
Once corrected, the code with the next highest priority displays, until none remain.
a
Code
No error occurred and no action is required. The power was cycled or utilities have finished with no
0
errors.
Cooling problem; the recommended operating temperature was exceeded. Perform one or more of
the following:
-Ensure that the cooling fan is rotating and is quiet.
-Remove any blockage that prevents air from flowing freely through the tape drive.
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-Ensure that the operating temperature and airflow is within the specified range.
- If the operating temperature is within the specified range and the problem persists, replace the
drive.
The error code clears when you power off, then restart the tape drive or place it in maintenance mode.
Power problem; the externally supplied power is approaching the specified voltage limits (the tape
drive is still operating) or is outside the specified voltage limits (the tape drive is not operating).
Perform the following:
2
- Ensure that the power connector is properly seated.
- Ensure that the proper DC voltages are being applied within the tolerances allowed.
- If the proper voltages are being applied but the problem persists, replace the drive.
The error code clears when you power off, then restart the tape drive or place it in maintenance mode.
Firmware problem. The tape drive determined that a firmware error occurred. Perform the following:
1. Collect a drive dump from one of the following:
Note: Do not force a new dump; the tape drive has already created one.
-Server's SCSI Interface by using a device driver utility or system tool (for instructions about reading a
drive dump from tape, visit http://ssddom02.storage.ibm.com/tape/lto/)
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-Ultrium Tape Drive
2. Power the tape drive off and on, then retry the operation that produced the error.
3. If the problem persists, download new firmware and retry the operation.
4. If the problem persists, send the drive dump collected in Step 1 to your IBM Support Center. The
error code clears when you power-off the tape drive or place it in maintenance mode.
Firmware or tape drive problem; a firmware or tape drive hardware failure occurred. Perform the
following action:
1. Collect a drive dump from one of the following:
Note: Do not force a new dump; one already exists.
-Server's SCSI interface by using a device driver utility or system tool (for instructions about reading a
4
drive dump from tape, visit http://ssddom02.storage.ibm.com/tape/lto/)
-Ultrium Tape Drive
2. Power the tape drive off and on, then retry the operation that produced the error. The error code
clears when you power-off the tape drive or place it in maintenance mode.
3. If the problem persists, download new firmware and retry the operation; if new firmware is not
available, replace the tape drive.
Tape drive hardware problem; a tape path or read/write error occurred. To prevent damage to the
drive or tape, the drive does not allow you to insert a cartridge if the current cartridge is successfully
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ejected. If the problem persists, replace the drive. The error code may clear when you cycle power to
the drive or place it in maintenance mode.
Chapter 14. Drive Troubleshooting
Cause and Solution
144