AT&T DEFINITY 2500 Instruction Manual page 93

CHAPTER
3. OPERATING FEATURES
QudJing
The Queuing teature automatically places outgoing trunk calls in a waiting queue when
all
routes
lor
completing
a
call are busy. Two types of queuing are availablel
.
Ringback
queuing-when the caller
hangs up
and
is
called back when
a
trunk
becomes available
.
Off-hook
queuing-when lhe
caller remains off-hook until
a
trunk
be@mes available.
Recotding
ol
Call lntotmation
tl the
Call Detail Recording and Reporiing
(CDRR)
feature
or the
Station Message
Detail
Becording (SMDR) feature is assigned on a trunk{roup basis in your system, you may be
required to charge outgoing calls on certain trunks to an account number. You can do this by
dialing a CDRR
or
SMDR
account number access code and an account charge number. The
prccedure is the same for either feature. lnstructions in this guide are written tor CDRR.
Multi-Appearance Pteselection and
Prcletence
This feature provides
multi-appearance voice terminal users
with gptions
for
placing or
answering calls.
.
Preselection allows any user
to
manually preselect an
appearance
by
pressing a
bufton before going off-hook (see Note) to
place or
answer
a
call. All administered
appearance preference options are overridden.
.
Each multi-appearance voice terminal has two
administered appeannce prelerence
options: terminating prelerence and originating preference.
.
lf a user goes off-hook (see
Note) with a terminating call either ringing or llashing on
the
lerminal,
the
system checks
that
terrninal's terminating preference:
ringing,
calling,
or
none.
Ringing-The
appearance
ol
a ringing
call, if
any,
will be selected automatically.
Calling-lf
there is either a tlashing bridged appearance or a ringing appearance, it
will be selected automatically.
None-Whether
or
not there
is a
ringing
or
flashing appearance, the
action wi
depend
on the originating preference.
.
lf
a user
goes off-hook (see Note) with no terminaling ca
ringing or ftashing, or it the
terminating preterence
is
none,
the
system checks the
terminal's
originating
preference: idle, prine, last, or none.
ldle-No
light is on at any
appearance when on-hook
with no ringing or
flashing
calls-
A
user going off-hook (see Note) gets both lights on and dial
ton;
on the first
idle appearance.
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