AT&T 2820 User Manual
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AT&T 2820 User Manual

AT&T 2820 User Manual

Expandable cordless phone with touch sensitive keypad
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Summary of Contents for AT&T 2820

  • Page 2: Table Of Contents

    CONTENTS Table of Contents ...1 Introduction ...3 Main features...3 Package contents ...4 Product Overview...5 Handset with Touch Sensitive Keypad...5 Base unit ...6 LCD display symbols ...6 Touch phone use and handling ...6 Getting Started ...7 Connecting base unit AC adapter ...7 Handset battery pack ...8 Activating and charging the handset battery pack...8 Low battery warning ...9...
  • Page 3 Voice Mail ...18 Programming voice mail access number...18 Message waiting...19 Handset Settings...20 Using handset keys to enter text ...20 Navigate handset menus...21 Change display settings ...23 Change ring and key tones...23 Assigning a name to a handset ...24 Handset reception ...24 Reset ...25 Default Settings...25 Handset Special Features ...26...

  • Page 4: Introduction

    INTRODUCTION Thank you for selecting the AT&T ID-2820 Digital Cordless Telephone with Touch Sensitive Keypad. This stylish cordless phone provides the freedom to communicate from anywhere in your home. It has been designed to provide a clear and crisp calling experience and incorporates features that make phone company services like Caller ID, Call Waiting and Voice Mail easier to use.

  • Page 5: Package Contents

    PACKAGE CONTENTS Make sure you have received the following items in the package. If any items are missing, contact the AT&T Customer Service Center at 800-667-2118. • One handset • One base unit • One rechargeable handset battery pack (pre-installed inside the handset) •...

  • Page 6: Product Overview

    PRODUCT OVERVIEW HANDSET WITH TOUCH SENSITIVE KEYPAD 1. Receiver 2. LCD Display : volume control; view caller ID log; navigate menus and settings : answer and dial calls : view and dial previous calls 6. 1 - 9: enter numbers and characters : enter numbers and special characters : enter special characters...

  • Page 7: Base Unit

    BASE UNIT LCD DISPLAY SYMBOLS SYMBOL DESCRIPTION Signal within range Key Lock activated Handset ring silenced Alarm set Lower-case letters activated Voice mail message waiting Battery full - icon does not flash TOUCH PHONE USE AND HANDLING • The touch panel handset offers a new experience in telephone communication.

  • Page 8: Getting Started

    • It is very easy to tell when the keypad is disabled, as the keypad backlight will be off. • To turn keypad backlight on and activate the keypad, touch any of the number keys, wait for the backlight to come on and then dial normally.

  • Page 9: Handset Battery Pack

    HANDSET BATTERY PACK The handset uses 1 NiMH 650 mAh 3.6V (AAA) rechargeable battery pack. The removable battery pack is already pre-installed in the handset for you. NOTE: Before using the handset, and to prolong battery life, place the handset in the base handset cradle and charge for at least 15 hours. WARNING: You must replace handset in charger base for periodic charging.

  • Page 10: Low Battery Warning

    The handset uses 1 NiMH 650 mAh 3.6V (AAA) rechargeable battery pack. Only replace with an approved ID-2820 battery pack available through AT&T. Contact the AT&T Customer Service Center at 800-667-2118 to order.

  • Page 11: Attaching The Belt Clip

    ATTACHING THE BELT CLIP Attach the belt clip as shown: To detach, spread the “arms” of the belt clip and remove. TIP: If you cannot remove the clip using your hand, use a thin blunt object such as a screwdriver (not supplied), taking care not to scratch the handset surface.

  • Page 12: Call Waiting

    the manual Key Lock feature (see the SMART KEY LOCK section in this manual on Page 26 for more details). To activate speakerphone during a call: • While in Talk mode, touch display to indicate the speakerphone is activated. • Touch again to deactivate speakerphone and return to Talk mode during a call.

  • Page 13: Standby Mode And Sleep Mode

    STANDBY MODE AND SLEEP MODE When the handset has been inactive for a while, it will enter sleep mode and the LCD backlight and key lights will switch off. Press any key to return to standby mode. The LCD backlight and key lights will activate to indicate standby mode.

  • Page 14: Deleting Phonebook Record

    2. Wait for 1 second or touch a different key to input the next character. 3. Press the number 1 key to enter a space between characters 4. Repeat steps 1 and 2 until the name is entered. NOTE: For a full list of characters and their assigned numbers see the section in this manual titled HANDSET SETTINGS on Page 20.

  • Page 15: Editing Records

    EDITING RECORDS 1. Touch 2. Touch or alphabetic search to select the record you wish to edit. 3. Touch 4. Use to select ‘EDIT RECORD’. 5. Touch to confirm. 6. Press the key to delete any characters or numbers in the name you wish to edit.

  • Page 16: Caller Id Display

    CALLER ID DISPLAY If you subscribe to Caller ID service through your local phone company, the handset will display details in accordance with your Caller ID service. If the number of the incoming call is stored in the Phonebook, the name as it is entered will also be displayed.

  • Page 17: Formatting Caller Id Numbers

    FORMATTING CALLER ID NUMBERS The number stored in call log can be reformatted prior to dialing. To edit the number: 1. Touch to select the number you wish to dial from call log memory. 2. Touch . The number you selected can now be reformatted by touching again to choose the format you prefer, and also touch 0-9 to edit prefix while reformatting.

  • Page 18: Deleting Caller Id Record

    5. Touch to confirm name or press saving. 6. Touch to confirm number or press before saving. For long distance calls, you must add a 1 at the start of the number for correct dialing. 7. The record is now saved. NOTE: For details on how to edit Phonebook entries please see the section in this manual titled PHONEBOOK on Page 12.

  • Page 19: Missed Calls

    MISSED CALLS If you miss a call, ‘MISSED CALL’ will appear with the time of the last call received. After you reviewed the call log, the MISSED CALL record will disappear. To view your MISSED CALL, use browse the call log (see the section in this manual titled VIEWING AND CALLING CALLER ID RECORDS Page 15 for more details).

  • Page 20: Message Waiting

    To call your pre-programmed voice mail number: 1. Touch , your voice mail number will appear. 2. If you have pre-programmed your voice mail access number, it will be automatically dialed. To edit your voice mail number: 1. Touch 2. Touch or alphabetic search to select the VMAIL record.

  • Page 21: Handset Settings

    3. Touch to confirm. 4. ‘ACCEPTED’ indicates that base has been selected. ‘RETRY?’ indicates that selection has failed. Touch quit. NOTE: Clearing the message waiting indicator without deleting or saving the new voice mail message(s) will only turn the indicator light off until next new call is received.

  • Page 22: Navigate Handset Menus

    NAVIGATE HANDSET MENUS KEY FUNCTION Scroll up through current menu and submenu Scroll down through current menu and submenu Confirm selection Exit to previous menu Exit and return to standby mode How to navigate menus: 1. During Standby mode, touch 2.
  • Page 23 List of submenus: Standby Language ENGLISH FRANCAIS ESPANOL Ring Setting Ring Volume Ring Tone Set Time Clock Setting Alarm Display Format Phone Setup Set Contrast Key Tone Smart Key Lock Auto Answer Dial Mode Flash Time Handset Name Backlight Time Security Set Registration Deregistration...

  • Page 24: Change Display Settings

    CHANGE DISPLAY SETTINGS The handset can display information in English, Spanish, or French. To change language: 1. Go to Language menu. 2. Use to select desired language. 3. Touch to confirm. To adjust screen contrast: 1. Go to Phone Setup menu > Set Contrast. 2.

  • Page 25: Assigning A Name To A Handset

    To adjust ring tone: 1. Go to Ring Setting menu > Ring Tone 2. Select ‘EXTERNAL CALL’ or ‘INTERCOM CALL’ . 3. Use t to select ring tone. 4. Touch to confirm. To adjust key tone: Adjusting the key tone allows you to change the sound the key makes when touched.

  • Page 26: Reset

    NOTE: Due to radio interference, occasional loss of synchronization between the handset and base unit may occur. If this happens, the base unit will very quickly switch to another channel and automatically restore synchronization. RESET To reset the handset to the default setting: 1.

  • Page 27: Handset Special Features

    HANDSET SPECIAL FEATURES In addition to the basic functions, your handset also has a number of special features. PHONE SETUP To select between pulse and tone dial modes: 1. Go to Phone Setup menu > Dial Mode. 2. Use to select ‘PULSE’ or ‘TONE’. 3.

  • Page 28: Auto Answer

    To activate / deactivate manual Key Lock: • In standby mode touch appear in the top left corner of the display to indicate manual Key Lock is activated. NOTE: Upon receiving an incoming call, the unlock to enable the answering of the call. Key Lock is temporarily deactivated when an emergency number is dialed and When Key Lock is activated, for safety purposes, user can still enter and dial out digits 911.

  • Page 29: Paging The Handset

    3. Use 0 - 9 to enter the time. (Use display format is selected). 4. Touch to confirm. To set the alarm: 1. Touch and select the Set Time menu > Alarm. 2. Touch to confirm. 3. Use to select ‘ON’. 4.

  • Page 30: Headset

    • Once the handset is located, touch any key to discontinue paging. The ID-2820 may be used with any industry standard two-band 2.5mm headset (not included). Connect the headset to the jack located on the side of the handset. Your phone is now ready for headset use.

  • Page 31: Using The Intercom Function

    4. ‘REGISTERING’ appears instead of you will see the message. Press and hold the PAGE key on the cradle of the base unit. This may take up to a minute. 5. ‘REGISTRATION ACCEPTED’ indicates that handset is registered. ‘RETRY?’ indicates that registration has failed. Touch retry or to quit.

  • Page 32: Room Monitor

    2. Use to select the intercom handset and touch the handset number you wish to call. If the handset selected is not available, the line is automatically reconnected with the original call. 3. If other handset connects (by touching will appear. Touch to toggle between the internal and external line.
  • Page 33 Enable / disable the Room Monitor handset: 1. Touch and select the Room Monitor menu 2. Use to select ‘ON’ / ‘OFF’. 3. Touch to confirm. To listen to the room monitor handset: 1. Place the enabled handset in the room you wish to monitor. 2.

  • Page 34: Troubleshooting

    TROUBLESHOOTING See below for some common problems and their remedies. Whatever the problem, you should first check that: • The base unit is connected to the power supply and phone line. • The main power is switched on at the electrical outlet. •...
  • Page 35 Call Waiting Caller ID service. While receiving the Call Waiting call, a second phone was in use. The ID-2820 cannot receive Call Waiting ID data when a second phone is in use. Ring Volume is set to ‘OFF’ (see the...

  • Page 36: Safety Information

    • Unable to register new handset • • • Unable to make an intercom call SAFETY INFORMATION Warning! AT&T DOES NOT represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture.
  • Page 37 To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

  • Page 38: Battery Safety Precautions

    Battery Safety Precautions: Caution! To reduce the risk of fire or injury to persons by the battery, read and follow these instructions: 1. Use only the AT&T battery pack specified in the user’s manual. Do not use Alkaline or Lithium battery pack, or mix battery packs of different sizes or from different manufacturers in this product.

  • Page 39: Care And Maintenance

    CARE AND MAINTENANCE The following suggestions for care for your handset will enable you to enjoy many years of problem-free use. • Keep the handset dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. •...

  • Page 40: Specifications

    • Do not mix new and old battery pack or battery packs of different types. Replace battery pack with the same or equivalent type recommended by the manufacturer. • Every effort has been made to ensure the highest standards of reliability for your phone.

  • Page 41: Fcc Statement

    FCC STATEMENT DECLARATION OF CONFORMITY This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 42 b. An applicable certification jack Universal Service Order Codes (USOC) for the equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal equipment. The mounting of the approval unit in the final assembly must be made so that the approved unit is isolated from exposure to any hazardous voltages within the assembly.

  • Page 43: Limited Warranty

    NOTICE: If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Digital Cordless Telephone does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult AT&T Customer Service or a qualified alarm company.
  • Page 44 Statement of Remedy: AT&T’s obligation under this warranty is limited to repair or replacement (at AT&T’s option) of the product or any part(s) which are defective provided that the product is returned to the AT&T Customer Service Center during the warranty period. A copy of the purchase receipt must accompany products returned.

  • Page 45: Procedure For Warranty Repair

    SHALL BE LIMITED IN DURATION TO THE ONE-YEAR DURATION OF THIS WRITTEN LIMITED WARRANTY. WE DISCLAIM ANY LIABILITY FOR DAMAGES FOR LOSS OF USE OF THE PRODUCTS, LOSS OF TIME, INCONVENIENCE, INJURY TO CUSTOMER OR ANY OTHER PERSON, OR DAMAGE TO CUSTOMER PROPERTY CAUSED BY THE PRODUCT, LOSS OF REVENUE OR PROFIT, OR DAMAGES FOR ANY FAILURE TO PERFORM.
  • Page 46 • Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the last twelve months). • Print your name and address, along with a description of the defect, and include this in the package.

This manual is also suitable for:

Id-2820

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