AT&T DEFINITY 2500 Instruction Manual page 233

CHAPTER
5. GLOSSARY
Cove6ge Call
A
call
that is
rcdirected ftom the
called extension (or principal) to
another exlension,
to
a
Message Center,
or an Aulomatic Call Distribution (ACo) group.
Cover.ge Callback
An option (part of Call Coverage Jeaiure)
that
allows
a
covering user answering
an
internal
call
lhat was redirected to coverage to leave a message for a principai to call the caller.
Coverag€
Grcup
One
to three coverage points in
a coverage
path and the covehge criteia.
Coveiage Path
The coverage
points (in an ordered sequence) to which calls are redirected.
Coverage
Point
An
extension number, Automatic
Call
Distribution
group,
or
Message Cenier group
designated as an alternate
answering point in a coverage path.
Coverage
Tone
One
short burst ol tone-indicates
a call
to an extension number will be answered at another
extension number
by a covering user. Based on the lime established
for a
sysiem,
a user
can hang up
or
disconnect within
2 to 10 seconds (Caller Response lnterval)
if the
user
decides not to allow the
call
to go to a covering user.
Cove.ing User
The person authorjzed to answer a redirecled
ca'|.
Data Channel
A communications
palh between two points designed to transmjt digital signals.
Data Service
The switching and
transmission
of
numbers, letters, symbols, and facts
that
describe
a
condition or an object.
Def
ault
Telephone/Voice Terminal
A
preassigned lelephone/voice terminal
to
which calls can be
routed when the
attendant
console is unattended.
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