AT&T DEFINITY 2500 Instruction Manual page 171

CHAPTER 3. OPERATING FEATURES
The split
supervisor has access
to the
foliowing teatures that can be activated by
dialing
codes on the voice terminal:
Agent
Overjde-allows
the split supervisor
to
barge-in on an agent jn an EUCD split. The
agent must have an
EUCD
call in progress. A warning tone belore bridge-on is optional.
The supervisor can provide thjs tone by dialjng
a
different access
code-
Add/Remove
Split Members-allows th€ split
supervisor
to
add
or
remove members
by
dialing an add or delete code and then the extension number of the member
to
be added to
or
removed trom the split.
Access Split's First Recorded Announcement-allows the sptit supe
isor
to
access and
verify an announcement by dialing an Announcement access code and listening. Each sptit
can have its own unique announcement,
Activate/Deactivate Split Call Forwarding-allows the split
supervisor
lo
lorward all calls
lrom
a split and
ats
queue
to an attendant, central attendant. or another local spljt.
Activate/Deactivate Queue Overflow for the
Split-allows
the split supervisor using the
Catl
Forwarding-Busy and
Don't Answer feature
lo activate queue
overflow from a split and its
queue lo
an attendant, central attendant, or another local split.
Activate/Deactivate Overload Balancing
for a Split-allows the
split supervisor
to perform
two kinds of overload balancing with separate dial access codes:
1.
Ovedoad
Balancing-All
(unconditional call
transters)
2.
Overload Balancing-Overflow-torwarc,ing calls
in
an
overtlow condition
to
a
distant system.
System Supervisor
One attendant can be designated as the
EUCD system supervisor. This system supervtsor
can:
.
Activate/deactivate Call Forwarding for any split
.
Turn
olt the
systern reload
warning light (after
a
tape .etoad)
.
Control restrictions on telephones/voice terminats on a per-position
basis_
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