AT&T DEFINITY 2500 Instruction Manual page 145

CHAPTER
3. OPERATING FEATURES
The systeh selects the path based on the Vpe ot call
(internal or extemal) and/or the state
of
the principal extension (busy, active, or don't answer).
wh€n a
call
lrom an extension number
inside the switch is redirected to coverage, the callet
hgars coveraqe tone. The system provides a time interval for lhe
caller
to
respond (caller
rcsponse inlerval). During the caller response interval, the caller can do one of the following:
.
Disconnect from the call.
.
Press
E),
or dial the Leave
word
Calling activate code.
.
Wait for the caller response lnterval
to
expire. Ringing then transfers to the covering
user.
when a
call
trom
outside
the
system
(a trunk
call), an attendant-extended
lrunk call, or
a
direct attendant call is redirected to coverage, the caller does not hear coverage tone and is
not provided with a caller response interval.
Another aspect ot the Call Coverage feature is Send All Calls.
A
principal or a covering user
can activate Send
All
Calls
so that calls (including calls that are
already ringing)
are
redirected to lhe next coverage
point.
Priority calls are not redirected. A
user
with a single-
line model can actvaie Send
All Calls
tor
his/her extension number.
A
principal
or
a
covering user u/ith a multi-appearance voice terminal that has appearances of more than one
e)idension
numter can activate Se!!L-l\[:.Calls
for one or
lq
a group
of
those
designated
extension numbers
by pressing
lffi]
ot
[El.
nese
6uttons
a.e
available with
System 85
R2v4 and Generic
2.
Send All Calls can only be activated
for
exlension numbers that have Send All Calls in their
line
class of service
(COS).
A quick burst ot ringing (ring-ping) can be provided on a line COS
basis
to a singleiine voice terhinal without buttons. This reminder tone on
immediately
redirected
calls notilies the user that a call has gone to coverage.
Refer
to
the tollowing operating procedures
for
infofination on how
to
activate and cancel
Send All
Calls.
Note:
You musi dial access codes associated with this leature when buttons
are
not
assigned
or
not availabb
for the
feature. Use the
recommended dial
access
codes
if
your System Manager has not assigned other codes.
To
aclivate
Send
All Calls tor a single enension:
1.
Press
the appropriate
lEl
(xxxxx:ext.
no.).
Associated green light
goes on.
ll
the extension is part ot a
Send
All Calls group, activatjng Send All Calls
for
the
group will not alter the state of the extension.
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