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CHAPTER
3. OPERATING FEATURES
Dial Access io Attendant
Dial Ac@ss
to
Altendant permits you
to
dreck wiih the
attendant
for
information
or
to
rcquest assistanca. see Note.
Att Td.pr'or'€sl Votcc Termtr,€k
To
accaar
an
allerdlnt
1-
Lift
the handset.
Listen
lor
dial
tone.
2.
Dial
the
Attjendant
acc€ss
code (usually
0).
Listen
lor
dngback tone
or
intercept tone if lhe attendant is not associated with your
extension parlitjon.
Nole
lf
you call an activating
or
controlling attendant
who is tracing
a
mallcious call,
your cali is denied;
anct
you
.eceive busy tone.
Direct
Depaltmar
Calling
(DDC)
Direct Department Calling (DDC) allows one extension number
to
be assigned
to a
group of
telephones/voice teaminals
in
a
department.
One
ol
these telephones/voice terminals is
des€nated as the contralling telephone/voice terminal
of
the group. lncoming calls ring the
individual telephones/voice
terminals in a predetehined order, beginning with the controlling
telephones/voice
terminal.
Each time
a
controlling telephones/voice terminal signals busy,
the
incoming call
is
routed
to the
next telephones/voice terminal in
the
sequence.
lf
all
are
busy, the
call rcmains in queue.
Any telgphone/voice terminal within the group can be made
to
signal
busy (busy-out) so that
all
DDC calls
lo
that
telephone/voice terminal
are
directed
to
other
tetephones/voice
terminals
in
lhe
group.
Al t Tetephq'€s
I
V
oi
ce
f
e
n
i
nal
s
To
busy-od
a
telephone/voice
lefininal:
1.
Lift
the hands€t.
Listen
for dial tone.
2.
Dial
the Busy-Out Activation code.
Listen
lor
confirmation tone.
&70
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