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Summary of Contents for AT&T Definity ISDN 7505
- Page 1 AT&T DEFINITY™ Communications System Generic 2 ISDN 7505, 7506, and 7507 Terminals User's Guide...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
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Page 3: Table Of Contents
Your ISDN Terminal What the Features Do How to Use the Features Abbreviated Dialing Automatic Callback Bridging Call Coverage Call Forwarding—Busy/Don't Answer Call Forwarding—Follow Me Call Park Call Pickup Call Waiting Conference Drop Hold Intercom (Automatic Dial) Last Number Dialed Leave Word Calling (LWC) Message Mute... - Page 4 Priority Calling Select Ring Self-Test Send All Calls Speakerphone Transfer Voice Message Retrieval Tones and Their Meanings Key Words to Know Quick Reference Lists...
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Page 5: Your Isdn Terminal
Your ISDN Terminal Your ISDN terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY™ Communications System Generic 2. Familiarize yourself with your terminal shown in Figure 1 and explained on the following page. 7505 7506... - Page 6 7507 Figure 1. ISDN Terminals...
- Page 7 Call appearance/feature buttons Redial button Select button Mute button Speaker button Volume button Transfer button At least 2 of these buttons are devoted to handling incoming and outgoing calls (call appearances) and are labeled with an extension number; the remainder are call appearances or access features (feature buttons) and are labeled with a feature name.
- Page 8 Hold Button Conference button Drop button Message light Dial pad Handset Adjunct jack Line jack For putting a call on hold. For setting up conference calls. For disconnecting from a call or dropping the last party added to a conference call. A green light that comes on steadily when a message has been left for you.
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Page 9: What The Features Do
What the Features Do Here are brief descriptions of 23 voice features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Mute, Redial, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here;... - Page 10 Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker.
- Page 11 Conference Allows you to add a third party to a call, so that you can conduct a 3-way conversation. (If you wish to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion.
- Page 12 Leave Word Calling (LWC) The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back;...
- Page 13 Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls.
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Page 14: How To Use The Features
How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions. - Page 15 Conventions The following conventions are used in the procedures: Gray Type xxxxx Feature Feature xxxxx [handset tone] For a list of tones and their meanings, see the section titled Tones and Their Meanings. For a list of glossary terms, see the section titled Key Words to Know. Procedural steps in gray type are steps that you should follow if you do not have a button assigned for the feature.
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Page 16: Abbreviated Dialing
Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy. -
Page 17: Abbreviated Dialing
Abbreviated Dialing If you hear the intercept tone while programming, start from the beginning. Note: Abbreviated Dialing buttons must first be assigned by your System Manager. To program or reprogram an outside number, extension, or feature access code into a personal list On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want... - Page 18 To place a call using a personal, group, or system list Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group and system lists are available from your System Manager. Press Personal List or Dial appropriate Abbreviated Dialing List code: Personal Group...
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Page 19: Automatic Callback
Automatic Callback To automatically place another call to an extension that is busy Press and dial extension Auto Callback Green light comes on until callback is completed or canceled Note: If you send your calls to coverage, you cannot activate Automatic Callback. Hang up (within 7 seconds) or press You will receive a 3-burst priority ring when both your voice terminal and the called extension... -
Page 20: Bridging
To cancel Automatic Callback Bridging To answer a bridged call To prevent other bridged terminals from entering a call (on a per call basis) Press Auto Callback or Dial Automatic Callback Cancel code Green light goes off Press of bridged call xxxxx Note: If your voice terminal has Ringing... -
Page 21: Call Coverage
Call Coverage To answer a call for a co-worker for whom you are a coverage point To leave a message for a co-worker to call the original caller’s extension Press of incoming call when ring begins or xxxxx green light flashes Note: The call is not at your voice terminal until the light is flashing. - Page 22 To talk privately with co-worker after answering a redirected call Press Transfer Call is put on hold Press Consult or Dial co-worker's extension Note: You can privately discuss call; if co-worker is not available, press the fluttering reconnect to call. Press again to send call to co-worker or Transfer...
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Page 23: Call Forwarding-Busy/Don't Answer
Call Forwarding—Busy/Don't Answer To program Call Forwarding—Busy/Don’t Answer Press Call Forward or Dial Call Forward—Busy/Don’t Answer code Dial extension where calls will be sent Note: If you hear intercept tone, you are attempting to forward your calls to a restricted telephone or one with Call Forwarding—Follow Me activated or you are attempting to forward your calls to a telephone in another partition or group (if you... - Page 24 To cancel Call Forwarding—Busy/Don’t Answer Press again Call Forward or Dial Call Forward Cancel code Hang up Your calls will ring at your own voice terminal again [confirmation tone]...
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Page 25: Call Forwarding-Follow Me
Call Forwarding—Follow Me To temporarily redirect all calls to an extension of your choice To cancel Call Forwarding—Follow Me Press Call Forward or Dial Call Forward — Follow Me code Dial extension or number where calls will be sent Calls can only be forwarded to another extension, not to an outside number (see your System Manager) Note:... -
Page 26: Call Park
Call Park To park a call (for retrieval at any extension) To retrieve parked call from any extension Press Transfer Second party is put on hold Press Call Park or Dial Call Park trunk code Dial the Call Park zone number Dial an idle answer-back channel number Press Transfer... -
Page 27: Call Pickup
Call Pickup To answer a call to a member of your pickup group when your voice terminal is idle To answer a call to your pickup group while on another call Press Call Pickup or Dial Call Pickup code You are connected to ringing call Press Hold Present call put on hold... -
Page 28: Call Waiting
Call Waiting To answer a call waiting tone To answer a call waiting tone, putting present call on hold Complete present call and hang up Receive ringing from waiting call (1—internal, 2—outside, 3—priority) Pick up and answer Press Hold Present call put on hold Dial Call Waiting answer/hold code You are connected to waiting call You can return to first call by pressing the... -
Page 29: Conference
Conference To add a third party to a call To add a call you’ve put on hold to another call you’re connected to Press Conference Ring Present call put on hold and you are given a new call appearance Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at this time;... - Page 30 Press To drop third party Drop You remain connected to original party...
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Page 31: Drop
Drop To disconnect from a Press Drop normal call, or to drop the last party added to a Note: Parties other than the last one must conference call disconnect to be released from the conference call. -
Page 32: Hold
Hold To keep a call waiting while you answer another call, make a call, or perform some other task To answer a new call while active on another To return to held call Press Hold Green light flutters Note: If you put a conference call on hold, the other parties remain connected. -
Page 33: Intercom (Automatic Dial)
Intercom To make a call to your predetermined Automatic Intercom partner To dial a call to a member of your Dial Intercom group To answer any intercom call Press Icom Auto xxx Special intercom ring is sent Press Icom Dial Dial group member’s 1- or 2-digit code Special intercom ring is sent Pick up handset... -
Page 34: Last Number Dialed
Last Number Dialed To automatically redial the last number you dialed (extension, outside number, or trunk/feature code) Press Redial Number is automatically dialed (up to 32 digits) Note: Pressing the the handset automatically activates the Speakerphone or SPOKESMAN loudspeaker. Your voice terminal is equipped with a Note: button which is similar in function to the Redial... -
Page 35: Leave Word Calling (Lwc)
Leave Word Calling (LWC) To leave a message after dialing an extension (when call is not answered, or you hear a coverage or busy tone, or you have been put on hold) To leave a message without ringing an extension Note: To do this, you must have a Press... - Page 36 To cancel a Leave Word Calling message (you cannot cancel messages for an AUDIX subscriber) Press Cancel LWC or Dial Leave Word Calling Cancel code Dial extension Message is deleted Note: If reorder tone is heard, message is not deleted; try again. [dial tone] [confirmation tone]...
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Page 37: Message
Message To retrieve a message when your Message light is on On 7506 or 7507, press Move through the messages with the following buttons: for next message Next to scroll through messages Scroll to delete displayed message Delete to place a call to the extension being ReturnCall displayed Press... -
Page 38: Mute
Mute To mute your handset speaker or the Speakerphone To remove mute Press Mute Green light comes on Current call is muted (far end cannot hear you) Press again Mute Mute light goes off Conversation can resume Note: Switching from the handset to the Speakerphone while the Mute feature is on will automatically turn the Mute feature off. -
Page 39: Priority Calling
Priority Calling To place a priority call (3-burst ring) To change a regular call into a priority call (3-burst) when you hear a call waiting ringback tone Press Priority or Dial Priority Calling Code Dial extension Wait for called party to answer Press Priority Called party receives a priority call waiting tone... -
Page 40: Select Ring
Select Ring To select a personalized ring Press (while on-hook) Select Green light comes on Press Conference Ring Current ring pattern plays To hear the next pattern, press [ * ]; listen to the ring Repeat Step 3 until you hear the ring pattern you want Press [ # ] when you hear the desired ring pattern The set gives two rising tones and returns to the... -
Page 41: Self-Test
Self-Test To test the lights and ringer of your voice terminal Press (while on-hook) Select Green light comes on Press Drop Self-test begins If the test passes, the following will occur; proceed to Step 3 — You will hear periodic tones if the test is proceeding correctly —... - Page 42 Hang up the handset If the self-test fails, or if it passes but your set is not working properly, contact your System Manager If you do not press the Note: buttons, the set automatically exits self-test Drop 30 seconds after the last button press. Select...
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Page 43: Send All Calls
Send All Calls To send all incoming calls (except priority calls) immediately to an assigned extension, AUDIX, or Message Center for coverage To cancel Send All Calls Press (while on-hook or off-hook) Send All Calls or Dial Send All Calls code Note: You may hear a ring-ping tone as each call is sent to coverage. -
Page 44: Speakerphone
Speakerphone To place/answer a call without lifting the handset, or to use speakerphone with any feature To prevent party from hearing you To change from speakerphone to handset Press Speaker Green lights come on Place or answer call, or access selected feature Adjust speakerphone volume with button Volume... - Page 45 To change from handset Press Speaker to speakerphone Green light on comes on Speaker Hang up handset...
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Page 46: Transfer
Transfer To send present call to another extension or outside number Press Transfer Present call put on hold Dial extension or number that call is to be transferred to Remain on line and announce call if desired; if no answer or number dialed is busy, return to held call by pressing its Press again... -
Page 47: Voice Message Retrieval
Voice Message Retrieval To retrieve your voice messages when your Message light is on Dial the Voice Message Retrieval code (while on-hook or off-hook) Press [ # ] Note: Do not press [ # ] if calling from someone else's extension; instead, dial your own extension number and (if prompted) your security code. - Page 48 To retrieve voice messages for a co-worker Hang up or press Drop Retrieval Dial Voice Message Retrieval Coverage code (while on-hook or off-hook) Dial co-worker’s extension Dial co-worker’s security code also, if prompted Note: The security code must be dialed within 10 seconds or you will receive an intercept tone.
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Page 49: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... - Page 50 call waiting tone — One, two, or three beeps of high-pitched tone, not repeated; indicates an incoming call is waiting to be answered. Number of beeps designates the source: 1 for an internal call, 2 for an outside or attendant call, 3 for a priority call.
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Page 51: Key Words To Know
Key Words to Know To begin or turn on the operation of a feature. activate attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers’... - Page 52 extension A dialing number of 3 to 5 digits assigned to each voice terminal connected to your DEFINITY Generic 2. feature A special function or service, such as Conference, Hold, Send All Calls, etc. feature code A dial code of 1 to 4 digits, which you use to activate or cancel the operation of a feature.
- Page 53 personal list One of the 3 types of Abbreviated Dialing lists; programmable by the System Manager or by you, the user. Contains telephone numbers of your choice, and stores each of them as a 1- or 2-digit list item, depending on the number of members in the list.
- Page 54 stored number A telephone number which has been programmed and stored as a 1-, 2-, 3-, or 4-digit list item for use with Abbreviated Dialing. It can be a complete or partial telephone number, an extension number, or a trunk or feature code. Once programmed, a number can be accessed by first dialing the list, then the list item digit(s) under which it is stored.
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Page 55: Quick Reference Lists
Quick Reference Lists Feature ABBREVIATED DIALING Personal Group System Program CALL FORWARDING— BUSY/DON’T ANSWER Cancel CALL FORWARDING— FOLLOW ME Cancel CALL PARK Answer Back Feature Codes Feature Code CALL PICKUP CALL WAITING LAST NUMBER DIALED LEAVE WORD CALLING PRIORITY CALLING SEND ALL CALLS VOICE MESSAGE Code... - Page 56 Trunk Codes Code Description Miscellaneous Extension Description Message Attendant Abbreviated Dialing Item Personal List 1 Personal List 2...
- Page 57 555-104-719 Issue 1, October 1989 Graphics © 1989 AT&T...