AT&T DEFINITY 2500 Instruction Manual page 172

CHAPTER
3. OPERATING FEAYURES
Placing
EUCD
Calls
A
felephones|voice
fetminals
To
pLca
an inlernal
call
lo a memb€r
ot an
EUCD
splil
or a Message Center
agent
1.
Litt the handset.
Listen
for dial tone.
2.
Dial
the extension number ot the split.
Listen
for ringback tone.
3.
It an idle position is
available, your
call completes- You can hang
up
when yout
conve6aton ends. lf
an idle
posilion is not available, your call is put
an
queue.
Listen
lor
the
tirst
delay recorded announcement followed by
ftusic (if
provided)
or
silence
while the system scans the split for
an idle position so that your call can
be
answered-
4.
When
an idle position is found, converse with the member of the
split. You can
hang
up when your
conversation ends.
tf
an idle positaon
is not yet found, listen for
a
second delay recorded announcement. The system
is still
scanning
the split for
an
idle position.
You
may
hear music (if provided) or silence.
5.
When
an idle position is found,
converse with
the member
ot the split.
Hang up
when
your conversation ends.
To place an
oulgdng call to
a
menbe. ot an
EUCD
split
or
a Message Cenler
agent
1.
Lift the handset.
Listen
for dial tone.
2.
lf a
CDRR
access code and account charge number have been assigned (to record
call information), dial
them;
otherwise, go to Step
3.
3.
Dial the AAR
or
ARS access code
if your system has these features activated
(to
provade lrunks on the least expensive routes), or dial
a
trunk access code-
Listen
lor
dial tone.
4.
Dialthe
destination number.
Listen
for ringback tone.
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