AT&T DEFINITY 2500 Instruction Manual page 239

CHAPTER
5. GLOSSARY
Ringing Tone
The .ing heard when a call is being received and lhe handset is on_hook. This signal may be
one,
lwo, or three dngs: one
ing-a
call trom another voice terminal on the system: lwo
rings-a
call trom the attendant or an outside caller; thre'e
rings-priority calls (for example'
Auiomatic Callback, Call
Roding
to
Preselected Voice Terminals, Priority Calling. or
Ringback
from
a
qu€ued call).
Split
A
defined number of agents (answering positions) answering calls in an ACD group.
Sdining
Separating a caller
trom an exisling @nnection.
Station
llessage
Oetail RecordinE (SmDR)
A service that records detailed call intormation on incoming and outgoing calls and charges
'the
calls
to an accolnt charge number.
sraus ught
A light showing the status of an appearance
by
the state ot the lighl (on, flashing, fluttering'
or oto.
Suitchhook
The button(s) on a tolephone/voice
terminal localed under the handset.
Stmchronous Data
Transmission
A
scheme
lor
sending and receiving data, where data elements may occur only
at
regular
specified times. Sending and receiving devices must operate in step with each other.
Sysiem
llanagea
A person responsible for
specifyang
leatures and/or services available to system users.
Telephone
ldenlifies all analog telephones.
Telephone
Dicirtion
Ready
Tone
A high-pitched continuous
tone
lo
'ndicate
that dictating may begin.
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