Data Connections
1. Check the cabling connections and make adjustments as needed. The Link LEDs on the IPL EXP, the
IPCP Pro xi, and on the touchpanel, network button panel, or PC should be lit green steadily if a network
connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type
of cable is being used (see
2. Try to "ping" the unit by entering the following at the command prompt on the PC when the DHCP server is
disabled (default):
ping 192.168.254.250
Or ping the IP or web address provided to you by your system administrator.
If you get no response:
•
Make sure your unit is using the appropriate subnet mask (check with your system administrator).
•
Make sure your PC and network do not have a software firewall program that might block the IP address
of the EXP unit.
3. If contact is established with the unit, but the IPL EXP web pages cannot be accessed by your browser
program, verify (via an Internet network options or preferences menu) that your browser is configured for
direct network connection and is not set up to use a proxy server.
If you are still experiencing problems, call the
Control Systems Support Hotline (1.800.633.9877).
LAN (Ethernet) connector and LEDs
Extron Sales & Technical Support Hotline
IPL EXP Power Series • Software-based Configuration and Control
starting on page 20).
or the Extron S3
48
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