Supermicro SuperServer SYS-210GT-HNTF User Manual
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Supermicro SuperServer SYS-210GT-HNTF User Manual

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SuperServer
®
SYS-210GT-HNTF
SYS-210GT-HNC8F
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-210GT-HNTF

  • Page 1 SuperServer ® SYS-210GT-HNTF SYS-210GT-HNC8F USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................11 Rear View ..........................12 AIOM Network Ports ......................13 Node Trays ........................14 1.3 System Architecture ......................16 Main Components ......................16 System Block Diagram ......................17 1.4 Motherboard Layout ......................18 Quick Reference Table ......................19 Motherboard Block Diagram .....................20 Chapter 2 Server Installation...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................28 3.2 Accessing the System ......................29 Removing a Computing Node Drawer ................29 Removing the Chassis Cover ...................30 3.3 Processor and Heatsink .....................31 Prepare the System ......................31 ESD Precautions .......................31 Installation Overview ......................32 Removal Overview ......................32 Overview of the Processor Heatsink Module ..............33 Overview of the Processor Carrier Assembly ..............34...
  • Page 6 Preface 3.6 Storage Drives ........................49 Drive Carriers ........................49 Drive Configuration ......................50 Installing Drives .........................51 Rear-Mounted Drives ......................51 Hot-Swap for NVMe Drives ....................53 Checking the Temperature of an NVMe Drive ..............54 AIOM Card ........................54 I/O Card ..........................55 3.7 System Cooling ........................56 Fans ..........................56 Installing the Air Shroud ....................57 3.8 Power Supply ........................58...
  • Page 7 7.8 Reporting an Issue ......................88 Technical Support Procedures ..................88 Returning Merchandise for Service ...................88 Vendor Support Filing System ..................89 7.9 Feedback ..........................89 7.10 Contacting Supermicro ......................90 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications BSMI/RoHS ........................114...
  • Page 8 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 9: Chapter 1 Introduction

    2U rackmount; (WxHxD) 17.67" x 3.46" x 28" (449 x 88 x 711.2 mm) Note1: A Quick Reference Guide can be found on the product page of the Supermicro website. Note2: The following safety models associated with the SYS-210GT-HNTF and SYS-210GT-HNC8F have been certified as compliant with CSA or UL models: GT214BF-4N and GT214BF-R22X12.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The CSE-GT214BF-R2K21BP is a 2U chassis that supports four hot-pluggable nodes. Refer Appendix B for additional specifications. Front View The chassis front offers access to the storage drives, a control panel for each node, a pull- out service tag and two thumbscrews.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Button NIC LED Information LED BMC Button/UID LED Node Label Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View PWS1 PWS2 Latch Lever Latch Lever Figure 1-3. System: Rear View System Features: Rear Watts Part Number 80Plus Level 2200 PWS-2K21A-BR Titanium...

  • Page 13: Aiom Network Ports

    Chapter 1: Introduction AIOM Network Ports Network ports are provided by the AIOM card, which offers several choices of connection speeds and types. AIOM Networking Add-on Card Options Speed Ports Add-on Card Part Number 2x QSFP28 AOC-A100G-b2CG 100 GbE 2x QSFP28 AOC-A100G-m2CG Figure 1-4.

  • Page 14: Node Trays

    Chapter 1: Introduction Node Trays The chassis contains four separate computing node drawers, each with its own motherboard. X12SPT-G Power Connector 16 DIMM slots 3rd Gen Intel® Xeon® PCIe Connectors Dual M.2 NVMe/ DATA Onboard AIOM Card (optional) SATA Drive Enablement Kit or NVMe Drive Enablement Kit Single Node Single Node...
  • Page 15 Chapter 1: Introduction Power Connector 16 DDR4 DIMM Slots Embedded SAS Controller NVMe Drive Enablement Kit Single Node Figure 1-8. SYS-210GT-HNC8F NVMe Node Tray PCIe Connectors 2 x16 PCIe from CPU1 AIOM Support SATA Drive Enablement Kit AIOM Enablement Kit Single Node Single Node Figure 1-9.

  • Page 16: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the printed circuit board (PCB) locations and system block diagrams. Main Components 3rd Gen Intel® Xeon® Embedded SAS Controller (for -HNC8F SKU) Power Distribution Board 16 DIMM slots PCIe Connectors D u a l M .

  • Page 17: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. GrandTwin MCP-450-21403-ASM MCP-450-21405-ASM IO Module (AIOM Enablement Kit) (SATA Enablement Kit) AIOM Card Option JFIO1 JAIOM1SB1 JAIOM1SB2 JNCSI1...

  • Page 18: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPT-G and X12SPT-GC motherboards with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 19: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) Jumper for switching VRM SMBus JVRM1 Pins 1-3/2-4 (BMC) Controllers Description Status LEDBMC BMC Heartbeat Blinking Green: BMC Normal LEDPWR Power LED Solid Green: Power On LEDS2 SAS Error LED Solid Red: SAS Error...

  • Page 20: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram JFIO1 JAIOM1SB1 JAIOM1SB2 JNCSI1 COM1 FRONT IO MODULE M.2-H2 M.2-H1 JS2[4..5] JS1[0..3] SATA/SAS SATA/SAS DDR4 RGMII DDR4 RGMII3 UART 1 RGMII RGMII1 RTL8211F AST2600 SWITCH SWITCH PCH TPM/HDR SPI BMC RESISTOR BIOS FW PCIe USB [A, B] eSPI SWITCH...

  • Page 21: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 22: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 23: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
  • Page 24 Chapter 2: Server Installation To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: • This unit should be mounted at the bottom of the rack if it is the only unit in the rack. •...

  • Page 25: Rack Mounting Instructions

    Chapter 2: Server Installation 2.4 Rack Mounting Instructions This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 26: Installing The Rails On A Rack

    Chapter 2: Server Installation Installing the Rails on a Rack 1. Loosen the adjusting screw to allow the rear section to slide in the front section. 2. Push the small hooks on the front section of the rail into the holes on the front post of the rack and then down, until the spring-loaded pegs snap into the rack holes.

  • Page 27: Chassis Installation

    Chapter 2: Server Installation Chassis Installation Slide the chassis into the rack so that the bottom of the chassis slides onto the bottom lip of the rails. Figure 2-3. Sliding the Chassis into the Rack Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System Removing a Computing Node Drawer Latch Lever Latch Lever Removing a Node 1. Use the operating system to power down the node. 2. Remove any cables attached to the outside of the node. 3.

  • Page 30: Removing The Chassis Cover

    Chapter 3: Maintenance and Component Installation Removing the Chassis Cover You can access some chassis components, such as fans, by removing the cover. Removing the Chassis Cover 1. Remove the four screws securing the cover to the chassis. 2. Slide the cover toward the rear of the chassis. 3.

  • Page 31: Processor And Heatsink

    3. Check that the plastic protective cover is on the CPU socket and that none of the socket pins are bent. If they are, contact your retailer. 4. Refer to the Supermicro website for updates on processor and memory support. Note: All graphics in this manual are for illustration only. Your components may look different.

  • Page 32: Installation Overview

    Chapter 3: Maintenance and Component Installation Installation Overview After preparing the system and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard. 1. Attach the processor to a plastic carrier to create the processor carrier assembly. 2.

  • Page 33: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Processor Processor Heatsink Module...

  • Page 34: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the 3rd Generation Intel Xeon Scalable Processor and a processor carrier. 1. Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 35: Creating The 3 Rd Generation Intel Xeon Scalable Processor Carrier Assembly

    CPU Pin 1 Processor Carrier Assembly Note: The following CPU carriers have been successfully tested in our labs and are available from Supermicro. Please order the CPU carriers with the CPU heatsink. SKT-1205L-P4IC-FXC Intel 3rd Generation Xeon Scalable Processors...

  • Page 36: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Processor Carrier Assembly (Upside Down) Heatsink Module After creating the processor carrier assembly for the processor, mount it onto the heatsink to create the processor heatsink module (PHM): 1. Note the label on top of the heatsink, which marks the heatsink mounting holes as 1, 2, 3, and 4.

  • Page 37: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 38: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align hole 1 of the heatsink with the printed triangle on the CPU socket. See the left image below.

  • Page 39: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Remove the screws in the sequence of 4, 3, 2, 1 Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies.

  • Page 40: Motherboard Installation

    Chapter 3: Maintenance and Component Installation 3.4 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 41: Installing The Motherboard

    Chapter 3: Maintenance and Component Installation Installing the Motherboard 1. Install the I/O shield into the back of the chassis, if applicable. 2. Locate the mounting holes on the motherboard. See the previous page for the location. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 42: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.5 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X12SPT-G/-GC supports 4TB of ECC RDIMM 3DS and LRDIMM 3DS DDR4 memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 2TB Intel Optane PMem 200 Series with speeds up to 3200 MHz (see the notes below).

  • Page 43: Memory Population Table (W/16 Slots)

    4 (Note) P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1 6 (Note) P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1 P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1- 8 (Note) DIMMD1/P1-DIMMH1 P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1- 12 (Note) DIMMA2/P1-DIMME2/P1- DIMMC2/P1-DIMMG2/P1-DIMMB2/P1-DIMMF2 P1-DIMMA1/P1-DIMME1/P1-DIMMC1/P1-DIMMG1/P1-DIMMB1/P1-DIMMF1/P1- 16 (Note) DIMMD1/P1-DIMMH1/P1-DIMMA2/P1-DIMME2/P1-DIMMC2/P1-DIMMG2/P1-DIMMB2/ P1-DIMMF2/P1-DIMMD2/P1-DIMMH2 Note: This memory configuration is recommended by Supermicro for optimal memory performance. Use this configuration to maximize your memory performance.

  • Page 44: Pmem 200 Series Population Table For X12Spt-G/-Gc Motherboards (W/16 Slots)

    Chapter 3: Maintenance and Component Installation PMem 200 Series Population table for X12SPT-G/-GC Motherboards (w/16 Slots) Note: Intel® Optane™ Persistent Memory (PMem) 200 Series is supported by the 3rd Gen Intel Xeon Scalable (83xx/63xx/53xx/4314 Series) Processors. PMem 200 Series Population Table for X12SPT 16-DIMM Motherboards (within 1 CPU socket) DDR4+ AD Inter-...
  • Page 45 Chapter 3: Maintenance and Component Installation Legend (for the table above) DDR4 Type and Capacity DDR4 See Validation Matrix (DDR4 DIMMs validated with PMem) Capacity PMem Any Capacity (Uniformly for all channels for a given configuration) • Mode definitions: AD = App Direct Mode, MM = Memory Mode. •...

  • Page 46: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR4 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 47: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. 1. Insert DIMM modules in the following JAIOM1SB2 JNCSI1 IPMI CODE order: DIMMC1, DIMMD1, DIMMA1, JAIOM1SB1 MH12 DIMMB1, DIMMG1, DIMMH1, DIMME1, SATA2/NVMe2 SATA1/NVMe1 BAR CODE JPMW1 X12SPT-G/-GC JBT1 COM1 JBT1: CMOS CLEAR REV:1.01 DESIGNED IN USA DESIGNED IN USA...

  • Page 48: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 49: Storage Drives

    Attention state---do not remove NVMe Amber Blinking at 1 Hz device (not supported in VMD mode) Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, see the Supermicro website, http://www. supermicro.com/products/nfo/files/storage/SBB-HDDCompList.pdf.

  • Page 50: Drive Configuration

    Chapter 3: Maintenance and Component Installation Drive Configuration The CSE-GT214BF-R2K21BP chassis contains four separate computing node drawers, each with its own motherboard. Each node controls a set of four drives. If a node drawer is pulled out of the chassis, the drives associated with that node will power down. Node Drawer Locations Node B controls drives B1, B2, B3, and B4 Node D controls drives D1, D2, D3, and D4...

  • Page 51: Installing Drives

    Chapter 3: Maintenance and Component Installation Installing Drives Removing Drive Carriers from the Chassis 1. Press the release button on the drive carrier. This extends the drive carrier handle. 2. Use the handle to pull the carrier out of the chassis. 3.
  • Page 52 Chapter 3: Maintenance and Component Installation Installing a Drive 1. Install a new drive into the carrier with the printed circuit board side facing down so that the mounting holes in the drive align with those in the carrier. 2. Secure the hard drive into the carrier with the screws. 2.5"...

  • Page 53: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Note: If you are using VROC, see the VROC appendix in this manual instead.

  • Page 54: Checking The Temperature Of An Nvme Drive

    BMC > Server Health > Sensor Reading > NVME_SSD – Shows the single highest temperature among all the NVMe drives. AIOM Card The Supermicro Advanced Input/Output Module (AIOM) card provides options for network connection. It is inserted into an AIOM slot on the motherboard tray. Removing the AIOM Card 1.

  • Page 55: I/O Card

    Chapter 3: Maintenance and Component Installation I/O Card The I/O card provides options for input/output connections for different devices. It is inserted into the I/O slot on the motherboard tray. Removing the I/O Card 1. Loosen and remove the screw on the right side of the motherboard tray. 2.

  • Page 56: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans Fan speed is controlled by a system temperature setting in BMC. If a fan fails, the remaining fans will ramp up to full speed. The system can continue to run with a failed fan. Replace any failed fan at your earliest convenience with the same type and model.

  • Page 57: Installing The Air Shroud

    Chapter 3: Maintenance and Component Installation Installing the Air Shroud The system requires air shrouds for each node to maximize airflow efficiency. Installing the Air Shrouds The motherboard, any expansion cards, and all components must be installed in the node tray. Place the air shroud as pictured and secure with a screw.

  • Page 58: Power Supply

    The chassis features redundant power supplies. The power modules can be changed without powering down the system. Please exchange the power modules within one minute. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120v or 180-240v.

  • Page 59: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Cable Routing Diagram Refer to the diagram below for a representation of how the storage cables are routed through the node. When disconnecting cables to add or replace components, refer to this diagram so you can reroute them in the same manner.

  • Page 60: Front I/O Sata Backplanes

    Chapter 3: Maintenance and Component Installation Front I/O SATA Backplanes SATA Cable CBL-SAST-1213YT-100 Power Cable CBL-PWEX-0990Y-20 Components of MCP-450-21405-ASM Latest Latest Latest Part Number Part Description Part Tray Black gen-3 hot-swap 2.5" MCP-220-00147-0B Tool-less HDD tray (clip design) Cable [NR] MicroFit 2x4, PH3.0 CBL-PWEX-0990Y-20 to 21x4, PH5.08, 20cm, 4A/pin, 20AWG, R...

  • Page 61: Front I/O Aiom Converter

    Chapter 3: Maintenance and Component Installation Front I/O AIOM Converter AIOM Cable CBL-MCIO-1215L4LE Power Cable CBL-OTHR-1115 Online Cable Matrix Components of MCP-450-21403-ASM Latest Latest Latest Part Number Part Description Part Chassis Parts GT214 FIO AIOM cage MCP-220-21404-0N (includes1 dummmy bracket) Cable [NR]MCIO x8 (RE) to CBL-MCIO-...

  • Page 62: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.10 BMC Reset The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250 ms.

  • Page 63: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 64: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors COM Header The motherboard has one COM header (COM1) that provides a serial connection . COM Header (COM1) Pin Definitions Pin# Definition Pin# Definition Ground 4-pin External BMC I C Header A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect a cable to this header to use the IPMB I C connection on your system.
  • Page 65 TPM support and Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header...

  • Page 66: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See Figure 4-1 below for the locations and descriptions of the various I/O ports on the rear of the motherboard. JAIOM1SB2 JNCSI1 IPMI CODE JAIOM1SB1 MH12 SATA2/NVMe2 SATA1/NVMe1 BAR CODE JPMW1 X12SPT-G/-GC JBT1 COM1 JBT1: CMOS CLEAR REV:1.01...

  • Page 67: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Refer to the diagram below for an example of jumping pins 1 and 2.
  • Page 68 Chapter 4: Motherboard Connections VRM SMBus Jumper JVRM1 is a voltage regulator module (VRM) SMBus jumper. Use this jumper to configure the CPU and memory VRM controllers. Setting JVRM1 to pins 1-3 and 2-4 will configure the BMC as the VRM controller. Setting JVRM1 to pins 3-5 and 4-6 will configure the PCH as the VRM controller.

  • Page 69: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC Heartbeat LED LEDBMC is the BMC Heartbeat LED. When the LED is blinking green, BMC is working. Refer to the table below for the LED status. BMC Heartbeat LED LED Color Definition Green: Blinking BMC Normal Onboard Power LED...

  • Page 70: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That might be a USB flash or media drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 71 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 72: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 73: Superdoctor® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 74: Ipmi

    Management Interface (IPMI). IPMI is used to provide remote access, monitoring and management. There are several BIOS settings that are related to IPMI. Supermicro ships standard products with a unique password for the BMC ADMIN user. This password can be found on a label on the motherboard. For general documentation and information on IPMI, please visit our website at https://www.supermicro.com/en/support/...

  • Page 75: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity M.2 NVMe HW RAID Controller Card AOC-SMG3-2M2-B Please refer to AOC-SMG3-2M2-B manual for steps to install the expansion card.

  • Page 76: Chapter 7 Troubleshooting And Support

    Chapter 7: Troubleshooting and Support Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking on Products.

  • Page 77: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 78: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 79: System Boot Failure

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad...
  • Page 80 Chapter 7: Troubleshooting and Support 4. System cooling: Check the system cooling to make sure that all heatsink fans and CPU/ system fans, etc., work properly. Check the hardware monitoring settings in the BMC to make sure that the CPU and system temperatures are within the normal range. Also check the front panel Overheat LED and make sure that it is not on.

  • Page 81: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 82: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 83 Chapter 7: Troubleshooting and Support Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 84 Chapter 7: Troubleshooting and Support 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update" and press the <Enter> key. You will see the BIOS recovery progress as shown in the screen below. Note: Do not interrupt the BIOS flashing process until it has completed.
  • Page 85 Chapter 7: Troubleshooting and Support 8. When the UEFI Shell prompt appears, type fs# to change the device directory path. Go to the directory that contains the BIOS package you extracted earlier from Step 6. Enter flash.nsh BIOSname.### at the prompt to start the BIOS update process. Note: Do not interrupt this process until the BIOS flashing is complete.
  • Page 86 Chapter 7: Troubleshooting and Support 11. Press <F3> to load the default settings. 12. After loading the default settings, press <F4> to save the settings and exit the BIOS Setup utility.

  • Page 87: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 88: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 89: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 90: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.10 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 91: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 92 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 93 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 94 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 95 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 96 Appendix A: Warning Statements 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、 シャーシー内部にアクセスするには、 システムの電源はすべてのソースから切断され、 電源コードは電源モジュールから取り外す必要が あります。 警告 在你打开机箱并安装或移除内部器件前,必须将系统完全断电,并移除电源线。 警告 在您打開機殼安裝或移除內部元件前，必須將系統完全斷電，並移除電源線。 Warnung Das System muss von allen Quellen der Energie und vom Netzanschlusskabel getrennt sein, das von den Spg.Versorgungsteilmodulen entfernt wird, bevor es auf den Chassisinnenraum zurückgreift, um Systemsbestandteile anzubringen oder zu entfernen. ¡Advertencia! El sistema debe ser disconnected de todas las fuentes de energía y del cable eléctrico quitado de los módulos de fuente de alimentación antes de tener acceso el interior del chasis para...
  • Page 97 Appendix A: Warning Statements ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت قبم‬ ‫انىصىل إىن امنناطق انداخهيت نههيكم نتثبيج أو إ ز انت مكىناث الجهاز‬ 경고! 시스템에 부품들을 장착하거나 제거하기 위해서는 섀시 내부에 접근하기 전에 반드시 전원 공급장치로부터...
  • Page 98 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 99 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 100 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 101 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 102 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 103 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意ください。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 104 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 105 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 106 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 107 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 108 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 109 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 110 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 111: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors (per node) Supports a 3rd Generation Intel Xeon Scalable Processor (Socket P+) with up to 40 cores and a thermal design power (TDP) of 270W Chipset Intel PCH C621A (LBG-R) BIOS •...
  • Page 112 Appendix B: System Specifications Power Supply Model: PWS-2K21A-BR, 2200W redundant module, 80Plus Titanium level AC Input Voltages: 100-240 VAC Rated Input Current: 1200W: 100-127Vac 1800W: 200-220Vac 1980W: 220-230Vac 2090W: 230-240Vac (TUV/CB) 2200W: 220-240Vac (WL/cUL only) 2090W: 180-220Vac (UL/cUL only) 2090W: 230-240Vdc (CCC only) Rated Input Frequency: 50-60 Hz Rated Output Power: +12 V Max: 100A / Min: 0A (100-127Vac)
  • Page 113 Appendix B: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN 55032 BS/EN 55035 CISPR 32 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2 BS/EN 61000-4-3 BS/EN 61000-4-4 BS/EN 61000-4-5 BS/EN 61000-4-6 BS/EN 61000-4-8...

  • Page 114: Bsmi/Rohs

    Appendix B: System Specifications BSMI/RoHS 限 限 用 用 物 物 質 質 含 含 有 有 情 情 況 況 標 標 示 示 聲 聲 明 明 書 書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱: 伺服器...
  • Page 115 Appendix B: System Specifications 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下， 使用者會被要求採取某些適當的對策。 輸入額定: 100-127V ~, 60-50Hz, 12-11A (x2) 200-240V ~, 60-50Hz, 10-9.8A (x2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...

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