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Supermicro SuperServer SYS-220GP-TNR User Manual

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SuperServer
®
SYS-220GP-TNR
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro SuperServer SYS-220GP-TNR

  • Page 1 SuperServer ® SYS-220GP-TNR USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................13 Main Components ......................13 1.4 Motherboard Layout ......................14 Quick Reference Table ......................15 Motherboard Block Diagram .....................16 Chapter 2 Server Installation 2.1 Overview ..........................17 2.2 Preparing for Setup ......................17 Choosing a Setup Location ....................17...
  • Page 5 Preface The 3rd Gen Intel Xeon Scalable Processor ..............27 Overview of the CPU Socket ....................31 Overview of the Processor Carrier Assembly ..............32 Overview of the Processor Heatsink Module ..............33 Create the Processor Carrier Assembly ................34 Create the Processor Heatsink Module (PHM) ..............36 Prepare the CPU Socket ....................37 Install the Processor Heatsink Module (PHM) ..............38 Remove the Processor Heatsink Module (PHM) ..............40...
  • Page 6 Preface 4.3 Input/Output Ports ......................73 4.4 Jumpers ..........................75 How Jumpers Work ......................75 4.5 LED Indicators ........................76 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................77 5.2 Driver Installation ........................79 5.3 SuperDoctor 5 ........................80 ® 5.4 BMC ............................81 BMC ADMIN User Password ....................81 Chapter 6 Optional Components 6.1 Storage Drive Options ......................82 Chapter 7 Troubleshooting and Support...
  • Page 7 Preface Returning Merchandise for Service ...................95 Vendor Support Filing System ..................96 7.9 Feedback ..........................96 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications BSMI/RHoS ..........................119...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U rackmount; (WxHxD) 17.3 x 3.5 x 30.1 in. (440.7 x 88.0 x 766.8mm) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety agency or regulatory models associated with the SYS-220GP-TNR have been certified as compliant with CSA or UL: 218G-26, 218G-X12, 218G-R26X12, and 218G-GPU.

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The CSE-218GH2TS-R0NDBP is a 2U chassis that supports ten 2.5" front hot-swappable hard drives. Front View The chassis front offers access to the storage drives, a control panel, two USB 2.0 ports, and a service tag. Rack Handle Rack Handle Service Tag...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power UID Button/LED BMC Reset Power LED NIC (LAN1) LED NIC (LAN2) LED Information LED Power Fail LED Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the server Power button but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View M.2 Carrier Slot Dual Function Switch VGA Port Four 10G SFP+ Power Supply 1 Power Supply 2 One Dedicated BMC LAN Two USB 3.0 Ports Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant 2600W power supply (PWS-2K63A-1R) Dual Function...

  • Page 13: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the printed circuit board (PCB) locations and main components of the system. Main Components Double Width GPU PCIe 4.0 x8 Add-on Card M.2 with Adaptor Heavy-duty fan Motherboard Double Width GPU Double Width GPU Heavy-duty fans Backplane...

  • Page 14: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPG-AR motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 15: Quick Reference Table

    Solid Blue: Unit Identified LEDM1 BMC Heartbeat LED Blinking Green: BMC Normal (Active) Connector Description AIOM (JAIOM1) Supermicro® Advanced I/O Module (AIOM) slot Battery (BT1) Onboard CMOS battery FAN1/2/3/4/A/B/C/E/F CPU/System fan headers COM1 (JCOM1) Serial port header for front access I-SATA0~3 (JS1) Intel®...

  • Page 16: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram X12DPG-AR CPU1-B1 CPU1-A1 CPU1-D1 CPU1-C1 CPU2-D1 CPU2-A1 CPU1 CPU2 DDR4 DDR4 PECI:30 Lane Reversal CPU1-F1 CPU1-E1 CPU1-H1 CPU1-G1 CPU2-G1 CPU2-H1 CPU2-E1 CPU2-F1 PECI:31 SOCKET ID:0 SOCKET ID:1 DMI3 PCI-E GEN4 X16 LANE REVERSAL PCI-E GEN4 X16 GPU5 JGPU6 JGPU5...

  • Page 17: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 4 for details on installing those specific components. Caution: Electrostatic Discharge (ESD) can damage electronic components.

  • Page 18: Server Precautions

    Chapter 2: Server Installation • In single rack installations, stabilizers should be attached to the rack. In multiple rack in- stallations, the racks should be coupled together. • Always make sure the rack is stable before extending a server or other component from the rack.

  • Page 19: Circuit Overloading

    Chapter 2: Server Installation Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

  • Page 20: Installing The Rails

    Chapter 2: Server Installation 2.3 Installing the Rails This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 21: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. Releasing Inner Rail from the Outer Rails 1.

  • Page 22: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 23: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack Installing the Outer Rails 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3.

  • Page 24: Sliding The Chassis Onto The Rack Rails

    Chapter 2: Server Installation Sliding the Chassis onto the Rack Rails Warning: Mounting the system into the rack requires at least two people to support the chassis during installation. Please follow safety recommendations printed on the rails. Installing the Chassis into a Rack 1.

  • Page 25: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
  • Page 26 Chapter 3: Maintenance and Component Installation Figure 3-1. Removing the Chassis Cover Note: Graphics in this manual are for illustration purposes only. Your components may look slightly different.

  • Page 27: Processor And Heatsink Installation

    • Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • Graphics in this manual are for illustration only. Your components may look different. The 3rd Gen Intel Xeon Scalable Processor...
  • Page 28 Chapter 3: Maintenance and Component Installation 1. The 3rd Gen Intel Xeon Scalable Processor Processor Top View (3D) CPU Key Pin 1 = Cutout = Pin 1 = CPU Key Processor Top View...
  • Page 29 Chapter 3: Maintenance and Component Installation 2. The Processor Carrier = Cutout = Pin 1 = CPU Key Carrier Bottom View...
  • Page 30 Chapter 3: Maintenance and Component Installation 3. Heatsink Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins when handling the heatsink.

  • Page 31: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 32: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

  • Page 33: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 3rd Gen Intel Xeon Scalable processor. 1. Heatsink (with Thermal Grease) 2. Processor Carrier 3. The 3rd Gen Intel Xeon Scalable Processor Bottom View 4.

  • Page 34: Create The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Create the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to follow the instructions given on page 27 of this chapter to properly prepare yourself for installation.
  • Page 35 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press the lever down as shown below. Lever 4. Using Pin 1 as a guide, carefully align the CPU keys (A and B) on the processor against the CPU keys on the carrier (a and b) as shown in the drawing below.

  • Page 36: Create The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Create the Processor Heatsink Module (PHM) After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier into the heatsink to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied on the underside. Otherwise, apply the proper amount of thermal grease.

  • Page 37: Prepare The Cpu Socket

    Chapter 3: Maintenance and Component Installation Prepare the CPU Socket This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 38: Install The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Install the Processor Heatsink Module (PHM) After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below: 1. Locate four threaded fasteners (a, b, c, and d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners)
  • Page 39 Chapter 3: Maintenance and Component Installation 4. Align peek nut "A", which is next to the triangle (Pin 1) on the heatsink, against threaded fastener "a" on the CPU socket. Then align peek nuts "B", "C", and "D" on the heatsink against threaded fasteners "b", "c", and "d"...

  • Page 40: Remove The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Remove the Processor Heatsink Module (PHM) Before removing the processor heatsink module (PHM) from the motherboard, unplug the AC power cord from all power supplies after shutting down the system. Then follow the steps below: 1.

  • Page 41: Remove The Carrier Assembly From The Heatsink

    Chapter 3: Maintenance and Component Installation Remove the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach four plastic clips (marked a, b, c, and d) on the processor carrier assembly from the four corners of heatsink (marked A, B, C, and D) in the drawings below.

  • Page 42: Remove The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Remove the Processor from the Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 43: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory The X12DPG-AR supports up to 4TB 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 4TB Intel Optane PMem 200 Series with speeds of up to 3200 MHz. (See the notes below.) Notes: Intel®...

  • Page 44: Memory Population Table For The 3Rd Gen Intel Xeon Scalable Processors

    2 CPUs & 16 DIMMs* CPU2: A1, E1, C1, D1, B1, F1, G1, H1 Note: To maximize memory performance, please use the memory configurations marked with "*" above (also shaded in orange) as these configurations are recommended by Supermicro for optimal memory performance.

  • Page 45: Intel Optane Pmem 200 Series Memory Population Table

    Chapter 3: Maintenance and Component Installation Intel Optane PMem 200 Series Memory Population Table Note: Intel® Optane™ Persistent Memory (PMem) 200 Series are supported by the 3rd Gen Intel Xeon Scalable (83xx/63xx/53xx/4314 Series) Processors. PMem 200 Series Population Table for X12DP 16-DIMM Motherboards (within 1 CPU socket) DDR4+PMem Mode AD Interleave...
  • Page 46 Chapter 3: Maintenance and Component Installation JUIDB1 JUSB1 USB0/1 (3.0) BMC_LAN1 LEDM1 JVGA1 AIOM CPU1 PCI-E 4.0 X8 JAIOM1 JRK1 JNCSI1 JTPM1 JBT1 JPWR_RISER1 P1-DIMMB1 P1-DIMMA1 P1-DIMMF1 P1-DIMMD1 P1-DIMME1 P1-DIMMC1 P1-DIMMH1 P1-DIMMG1 CPU1 JSTBY1 JGPU2B BMC CODE BAR CODE DESIGNED IN USA JPW2 X12DPG-AR REV:1.01...

  • Page 47: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMM modules based on the recommended DIMM population table on page 44. 2. Align the DIMM module key with the receptive point on the single-latch DIMM slot. JUIDB1 JUSB1 USB0/1...

  • Page 48: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing the top cover.

  • Page 49: Storage Drives

    Chapter 3: Maintenance and Component Installation 3.6 Storage Drives Hard Drives The SYS-220GP-TNR has ten 2.5" drive bays located at the front of the chassis. All ten slots support orderly hot-swap and hot-plug. A drive can be removed or inserted without removing power.
  • Page 50 Chapter 3: Maintenance and Component Installation Figure 3-6. Removing Drive Carrier Mounting a Drive in a Drive Carrier 1. To add a new drive, install it into the carrier with the printed circuit board side facing down so that the mounting holes align with those in the carrier. 2.

  • Page 51: Graphics Processing Units

    PCIe slots at the front and rear of the chassis. NVIDIA A10/A16/A30*/ A40/A100-40/A100-80/A6000 GPUs are supported. The GPU cards may be pre-installed, see the procedure below for installing a GPU card. See https://ftpw.supermicro.com.tw/support/ resources/GPU/ for a list of supported GPUs and the NVIDIA website for more details on the GPU specifications.
  • Page 52 Chapter 3: Maintenance and Component Installation Installing Front Left GPUs 1. Begin by removing power from the system. Next remove the top cover. 2. Identify the front left bracket and graphics cards as illustrated. 3. Remove the pre-installed tabs on the GPU cards. 4.
  • Page 53 Chapter 3: Maintenance and Component Installation Direction of Airflow Right Side GPU Left Side GPU Bracket and Cards Bracket and Cards Figure 3-8. Installing GPUs Direction of Airflow Side Screws Left Side GPU Bracket and Cards Figure 3-9. Installing GPUs...
  • Page 54 Chapter 3: Maintenance and Component Installation Installing Front Right GPUs 1. Begin by removing power from the system. Next remove the top cover. 2. Identify the front right bracket and graphics cards as illustrated. 3. Remove the pre-installed tabs on the GPU cards. 4.
  • Page 55 Chapter 3: Maintenance and Component Installation Direction of Airflow Side Screws Right Side GPU Bracket and Cards Figure 3-10. Installing Front Right GPU Bracket Installing Rear GPUs 1. Begin by removing power from the system. Next remove the top cover. 2.
  • Page 56 Chapter 3: Maintenance and Component Installation Figure 3-11. Rear GPUs and Bracket Figure 3-12. Installing GPUs...

  • Page 57: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Five 8-cm fans provide the cooling for the system. It is very important that the chassis top cover is properly installed and making a good seal in order for the cooling air to circulate properly through the chassis and cool the components.

  • Page 58: Front And Gpu Fans

    Chapter 3: Maintenance and Component Installation 1. Lift the fan housing up and out of the chassis. 2. Disconnect the fan cable. 3. Examine the drawings below, then disassemble the fan housing by removing the front and rear fan guards (A). 4.

  • Page 59: Air Shroud

    Chapter 3: Maintenance and Component Installation 3. Reconnect the cable to the replacement fan. 4. Replace the chassis cover and power cord, then power the system back on. Air Shroud Air shrouds concentrate airflow to maximize fan efficiency. The serverboard air shroud does not require screws for installation.

  • Page 60: Power Supply

    The failed power module can then be replaced without powering-down the system with the same model. Replacement modules can be ordered directly from Supermicro. An amber light on the power supply is illuminated when the power is switched off. A green light indicates that the power supply is operating.

  • Page 61: Rear Gpu Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Rear GPU Cable Routing Diagram The system supports the installation or removal of the rear GPU cage. Below is the cable routing diagram showing the SlimSAS cables. See the next page for the location of connectors 7 and 8.
  • Page 62 Chapter 3: Maintenance and Component Installation Fan B X12DPG-AR RSC-G2B-66G4 RSC-G-88G4 MB rev. 1.01 GPU6 CPU 1 GPU5 Fan C CPU 2 GPU2 18 17 GPU1 Fan 2 Fan 3 BPN-SAS3- Chassis Intrusion Assy 218GH2A-N6 VGA port Fan A Fan E Front Panel Config.

  • Page 63: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.10 BMC Reset The BMC can be reset using the UID button. • Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is ~250 ms. Then the BMC starts to boot. •...

  • Page 64: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 65 Chapter 4: Motherboard Connections 8-Pin HDD Power Connectors Two 8-pin power connectors are located at JHDD_PWR1 and JHDD_PWR2. These two connectors are for NVMe storage devices. Refer to the motherboard in Chapter 1 for the location. 8-pin Backplane Power Pin Definitions Pin# Definition 1 - 4...

  • Page 66: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There is one 6-pin fan header (FANC) and eight 4-pin fan headers (FAN1/2/3/4/A/B/E/F) on the motherboard. All these fan headers are backwards compatible with the traditional 4-pin fans. However, fan speed control is available by Thermal Management via the BMC interface. Refer to the table below for pin definitions.
  • Page 67 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Please go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...
  • Page 68 Note: For more information on the SATA HostRAID configuration, please refer to the Intel SATA HostRAID user's guide posted on our website at http://www.supermicro.com. M.2 Slot The X12DPG-AR motherboard has PCIe M.2 support located at JM2. M.2 was formerly known as Next Generation Form Factor (NGFF) and serves to replace mini PCIe.

  • Page 69: Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

  • Page 70: Front Control Panel Leds

    Chapter 4: Motherboard Connections Front Control Panel LEDs Front Control Panel (JFP1) LED Indicators Event Power (LED1) HDD (LED2) LAN (LED3/4) UID (LED5) Information (LED5) Power Fail (LED6) Power On Solid On HDD Activity Blinking NIC Activity Blinking Overheat Solid On Fan Fail Blinking @1Hz Power Fail...
  • Page 71 Chapter 4: Motherboard Connections Power On and BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 of JFP1. Power Button LED States Status Event Green: solid on System power on BMC/BIOS blinking green @ 4Hz BMC/BIOS checking BIOS blinking green @ 4Hz BIOS recovery/update in progress...
  • Page 72 Chapter 4: Motherboard Connections NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 6 of JFP1, and LAN port 2 is on pins 5. UID Switch The UID Switch connection is located on pins 2 of JFP1. The UID switch in conjunction with JRU1 is used for a chassis that supports a front UID switch.

  • Page 73: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. I/O Port Locations and Definitions Rear I/O Ports Description Description USB0 (USB 3.0) Dedicated BMC_LAN USB1 (USB 3.0) Unit Identifier Switch...
  • Page 74 Chapter 4: Motherboard Connections Unit Identifier Switch (UID-SW)/BMC Reset: One button with two functions A Unit Identifier (UID) switch and two LED Indicators are located on the motherboard. The UID switch, UID-SW, is located next to the VGA port on the back panel. Function User Input Behavior...

  • Page 75: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Refer to the diagram below for an example of jumping pins 1 and 2.

  • Page 76: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators BMC_LAN LEDs An BMC_LAN is located on the rear I/O panel. The LED on the right indicates activity, and the LED on the left indicates the speed of the connection. Refer to the table below for more information.

  • Page 77: Chapter 5 Software

    1. Create a method to access the MS Windows installation ISO file. That can be a USB flash or media drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 78 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 79: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 80: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 81: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 82: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components. Optional Parts List Description Part Number SlimlineLP x8 (STR) to SlimlineLP x8 (STR), 40cm, 85ohm CBL-SAST-1240LP-85 SlimlineLP x8 (STR) to Slimline x8 (STR), 60cm, 85ohm CBL-SAST-1262LP-85 SlimlineLP x8 (STR) to SlimelineLP x8 (STR), 40cm, 85ohm CBL-SAST-1240LP-85 6.1 Storage Drive Options...

  • Page 83: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 84: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 85: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures JUIDB1 JUSB1 USB0/1 (3.0) BMC_LAN1 Use the following procedures to troubleshoot your system. If you have followed all of the LEDM1 procedures below and still need assistance, refer to the Technical Support Procedures JVGA1 Returning Merchandise for Service sections in this chapter.

  • Page 86: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 87 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 88: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 89: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 90 USB flash or media drive. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 91 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 92 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 93 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 94: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 95: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 96: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 97: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 98 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 99 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 100 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 101 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 102 Appendix A: Warning Statements 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、 シャーシー内部にアクセスするには、 システムの電源はすべてのソースから切断され、 電源コードは電源モジュールから取り外す必要が あります。 警告 在你打开机箱并安装或移除内部器件前,必须将系统完全断电,并移除电源线。 警告 在您打開機殼安裝或移除內部元件前，必須將系統完全斷電，並移除電源線。 Warnung Das System muss von allen Quellen der Energie und vom Netzanschlusskabel getrennt sein, das von den Spg.Versorgungsteilmodulen entfernt wird, bevor es auf den Chassisinnenraum zurückgreift, um Systemsbestandteile anzubringen oder zu entfernen. ¡Advertencia! El sistema debe ser disconnected de todas las fuentes de energía y del cable eléctrico quitado de los módulos de fuente de alimentación antes de tener acceso el interior del chasis para...
  • Page 103 Appendix A: Warning Statements ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت قبم‬ ‫انىصىل إىن امنناطق انداخهيت نههيكم نتثبيج أو إ ز انت مكىناث الجهاز‬ 경고! 시스템에 부품들을 장착하거나 제거하기 위해서는 섀시 내부에 접근하기 전에 반드시 전원 공급장치로부터...
  • Page 104 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 105 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 106 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 107 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 108 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 109 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 110 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 111 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 112 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 113 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 114 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 115 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 116 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 117: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual Intel Xeon Scalable Family 3rd Gen/4th Gen Series Processors (in Socket P+) with a thermal design power (TDP) of up to 270W, three UltraPath Interconnects (UPI), and Root of Trust (RoT) Note: Refer to the motherboard specifications pages on our website for updates to supported processors.
  • Page 118 Appendix B: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 EN/BS 55032 EN/BS 55035 EN/BS 61000-3-2 EN/BS 61000-3-3 EN/BS 61000-4-2 EN/BS 61000-4-3 EN/BS 61000-4-4 EN/BS 61000-4-5 EN/BS 61000-4-6 EN/BS 61000-4-11 Electromagnetic Compatibility Regulations 2016 Green Environment:...

  • Page 119: Bsmi/Rhos

    Appendix B: System Specifications BSMI/RHoS 限用物質含有情況標示聲明書 Declaration of the Presence Condition of the Restricted Substances Marking 伺服器/ Server 設備名稱： Equipment name Type designation (Type) 218G-R26X12 (系列型號: 218G-26, 218G-X12, 218G- GPU, SYS-220GP-TNR ) 型號（型式）： 限用物質及其化學符號 Restricted substances and its chemical symbols 單元...
  • Page 120 Appendix B: System Specifications 警告:為避免電磁干擾, 本產品不應安裝或使用於住宅環境。 輸入額定 200-240 Vac~ ,60-50 Hz,15-12.5 A (X2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...
  • Page 121 Appendix B: System Specifications...
  • Page 122 Appendix B: System Specifications...

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