Supermicro SuperServer SYS-211GT-HNTF User Manual
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Supermicro SuperServer SYS-211GT-HNTF User Manual

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SuperServer
®
SYS-211GT-HNTF
SYS-211GT-HNC8F
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-211GT-HNTF

  • Page 1 SuperServer ® SYS-211GT-HNTF SYS-211GT-HNC8F USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 System: Front View ......................10 Control Panel ........................11 System: Rear View ......................12 Network Ports ........................13 1.3 Motherboard Layout ......................14 Quick Reference Table ......................15 Block Diagram ........................16 Chapter 2 Server Installation 2.1 Overview ..........................17...
  • Page 5 Preface Removing the Chassis Cover ..................25 3.3 Static-Sensitive Devices .....................26 Precautions ........................26 Unpacking .........................26 3.4 Processor and Heatsink Installation ...................27 The 4th Generation Intel Xeon Scalable Processor ............27 Overview of the Processor Carrier Assembly ..............28 Overview of the CPU Socket ....................28 Overview of the Processor Heatsink Module ..............29 Creating the Processor Carrier Assembly .................30 Assembling the Processor Heatsink Module ..............31...
  • Page 6 Preface 4x SATA/SAS U.2 ......................51 4x NVMe ...........................52 2x NVMe + 1x AIOM ......................53 2x SATA/SAS U.2 ......................54 2x SATA/SAS U.2 + 1x AIOM ...................55 2x AIOM ..........................56 1x Low Profile Add-on Card + 2x NVMe ................57 3.10 BMC Reset ........................58 Chapter 4 Motherboard Connections 4.1 Power Connections ......................59 4.2 Headers and Connectors ....................59...
  • Page 7 7.7 Where to Get Replacement Components ................89 7.8 Reporting an Issue ......................89 Technical Support Procedures ..................89 Returning Merchandise for Service ...................89 Vendor Support Filing System ..................90 7.9 Feedback ..........................90 7.10 Contacting Supermicro ......................91 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...

  • Page 8: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U rackmount, (WxHxD) 17.67 x 3.46 x 28" (449 x 88 x 711.2 mm) Notes: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-211GT-HNTF/HNC8F have been...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features System: Front View The CSE-GT214BF is a 2U chassis that supports four hot-plug nodes. Refer to Appendix B for additional specifications. The chassis front offers access to the storage drives, a control panel for each node, four pullout service tags, and two thumbscrews. USB Ports Node B Control Panel Node D Control Panel...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power switches and status LEDs are located on the control panel on the front of the chassis. Power Button NIC LED Information LED BMC Button/UID LED Node Label Figure 1-2. Control Panel (per node) Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the...

  • Page 12: System: Rear View

    Chapter 1: Introduction System: Rear View The illustration below shows the features on the rear of the chassis. PWS1 PWS2 Locking Clip Locking Clip Locking Lever Locking Lever Figure 1-3. System Rear View Rear Chassis Features Feature Description Two 2200 W Titanium level redundant power supply modules Power Supplies PWS1 on the left, and PWS2 on the right...

  • Page 13: Network Ports

    Note: The GrandTwin IO card is sold separately, but must be added to meet the minimum complete system requirements. For the complete support list, please check the Supermicro website. GrandTwin I/O Card Networking Add-on Card Options...

  • Page 14: Motherboard Layout

    Chapter 1: Introduction 1.3 Motherboard Layout Below is a layout of the X13SET-G/GC with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter JAIOM1SB1 JMD1 JMD2 JFIO1...

  • Page 15: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JI²C1, JI²C2 Backplane or Riser Card/AIOM Enable Pins 1-2 (RSC/AIOM) JPME2 ME Manufacturing Mode Pins 1-2 (Normal) JWD1 Watch Dog Timer Pins 1-2 (Reset) Description Status LED1 UID LED...

  • Page 16: Block Diagram

    Chapter 1: Introduction Block Diagram NCSI Molex Impel Molex Impel NCSI UPI2 UPI3 CPU 1 Socket E SocketID 00 UPI1 PE0 DMI PE1 PE2 UPI0 SAS3808 PCIe 4.0 x8 PCIe [0..7] PCIe 5.0 x16 PCIe 5.0 x 16 SAS [0..5] MCIOX8 MCIOX8 MCIOX8...

  • Page 17: Chapter 2 Server Installation

    PCBs by their edges and keep them in anti-static bags when not in use. 2.2 Unpacking the System Inspect the box in which the SuperServer SYS-211GT-HNTF/HNC8F was shipped, and note if it was damaged in any way. If any equipment appears damaged, file a damage claim with the carrier who delivered it.

  • Page 18: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 19: Airflow

    Chapter 2: Server Installation consideration should be given to installing the equipment in an environment compatible with the manufacturer’s maximum rated ambient temperature (TMRA). Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised.

  • Page 20: Rack Mounting Instructions

    Chapter 2: Server Installation 2.4 Rack Mounting Instructions This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 21: Installing The Rails On A Rack

    Chapter 2: Server Installation Installing the Rails on a Rack 1. Loosen the adjusting screw to allow the rear section to slide in the front section. 2. Push the small hooks on the front section of the rail into the holes on the front post of the rack and then down, until the spring-loaded pegs snap into the rack holes.

  • Page 22: Chassis Installation

    Chapter 2: Server Installation Chassis Installation Slide the chassis into the rack so that the bottom of the chassis slides onto the bottom lip of the rails. Figure 2-3. Sliding the Chassis into the Rack Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing.

  • Page 23: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 24: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System Removing a Computing Node Drawer Latch Lever Latch Lever Latch Lever Latch Lever Figure 3-1. Removing a Node Tray Removing a Node 1. Use the operating system to power down the node. 2.

  • Page 25: Removing The Chassis Cover

    Chapter 3: Maintenance and Component Installation Removing the Chassis Cover You can access some chassis components, such as fans, by removing the cover. Removing the Chassis Cover 1. Remove the four screws securing the cover to the chassis. 2. Slide the cover toward the rear of the chassis. 3.

  • Page 26: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...

  • Page 27: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration purposes only. Your components may look different.

  • Page 28: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Intel Xeon Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 29: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the Intel Xeon processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Intel Xeon Processor Processor Heatsink Module (PHM) Bottom View...

  • Page 30: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2.

  • Page 31: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Processor Carrier Assembly Heatsink Module (Upside Down) After creating the processor carrier Triangle on the CPU assembly for the processor, mount it onto the heatsink to create the processor heatsink module (PHM): 1.

  • Page 32: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 33: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align pin 1 of the PHM with the printed triangle on the CPU socket. See the left image below.

  • Page 34: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.

  • Page 35: Memory

    Chapter 3: Maintenance and Component Installation 3.5 Memory Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X13SET-G/GC supports up to 4 TB of ECC RDIMM and RDIMM 3DS DDR5 memory with speeds of up to 4800 MT/s (DDR5-4400 MT/s when fully populated) in 16 memory slots.
  • Page 36 Chapter 3: Maintenance and Component Installation Compatible and Incompatible DIMM Types DIMM Type RDIMM RDIMM 3DS 9x4 RDIMM RDIMM Compatible Incompatible Incompatible RDIMM 3DS Incompatible Compatible Incompatible 9x4 RDIMM Incompatible Incompatible Compatible Speed (MT/s); Voltage (V); DIMM Capacity Slot Per Channel (SPC) and DIMM Per Channel (DPC) (GB) *Data below assumes 2 SPC unless otherwise noted.

  • Page 37: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR5 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 38: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots, there is no specific sequence or order required. 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. Receptive Point 3.

  • Page 39: Motherboard Battery

    Chapter 3: Maintenance and Component Installation Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system as described in Section 3.1.

  • Page 40: Chassis Components

    Safe to remove NVMe device Status LED Amber Blinking at 1Hz Do not remove NVMe device Note: Enterprise level drives are recommended for use in Supermicro chassis and servers. For information on recommended storage drives, visit the Supermicro website product pages at www.supermicro.com/products.

  • Page 41: Drive Configuration

    Chapter 3: Maintenance and Component Installation Drive Configuration The CSE-GT214BF chassis contains four separate computing node drawers, each with its own motherboard. Each node controls a set of four drives (optional storage kit required). If a node drawer is pulled out of the chassis, the drives associated with that node will power down. Node Drawer Locations Node B controls drives B0, B1, B2, and B3 Node D controls drives D0, D1, D2, and D3...

  • Page 42: Removing/Installing Drives

    Chapter 3: Maintenance and Component Installation Removing/Installing Drives Removing a Drive Carrier from the Chassis 1. Press the release button on the drive carrier. This extends the drive carrier handle. 2. Use the handle to pull the carrier out of the chassis. Caution: Except for short periods of time (swapping drives), do not operate the server with the drive carriers removed from the bays, regardless of how many drives are installed, for proper airflow.
  • Page 43 Chapter 3: Maintenance and Component Installation Installing a 2.5" Drive 1. Place the drive carrier on a flat surface. 2. Remove the dummy drive, which comes pre-installed in the drive carrier, by removing the two locking tabs securing the dummy drive to the carrier. 3.
  • Page 44 Chapter 3: Maintenance and Component Installation 7. Insert the drive carrier into the chassis drive bay, keeping the carrier oriented so that the hard drive is on the top of the carrier and the release button is on the right side. When the carrier reaches the back of the drive bay, the release handle will retract.

  • Page 45: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using BMC. Ejecting a Drive 1. BMC > System > Storage Monitoring > Physical View 2.

  • Page 46: Checking The Temperature Of An Nvme Drive

    BMC > Sensor Reading – Shows the single highest temperature among all the NVMe drives. AIOM Card The Supermicro Advanced Input/Output Module (AIOM) card provides options for network connection. It is inserted into an AIOM slot on the motherboard tray (optional AIOM kit required).

  • Page 47: I/O Card

    Chapter 3: Maintenance and Component Installation I/O Card The I/O card provides options for input/output connections for different devices. It is inserted into the I/O slot on the motherboard tray. Removing the I/O Card 1. Loosen and remove the screw on the right side of the motherboard tray. 2.

  • Page 48: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans Fan speed is controlled by a system temperature setting in BMC. If a fan fails, the remaining fans will ramp up to full speed. Replace any failed fan at your earliest convenience with the same type and model.

  • Page 49: Installing The Air Shroud

    Chapter 3: Maintenance and Component Installation Installing the Air Shroud The system requires air shrouds for each node to maximize airflow efficiency. The motherboard, any expansion cards, and all components must be installed in the node tray. Place the air shroud as pictured and secure with the screws.

  • Page 50: Power Supply

    3.8 Power Supply The chassis features dual redundant power supplies. Please exchange the power modules within one minute. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120 VAC or 180-240 VAC.

  • Page 51: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Cable Routing Diagram Refer to the diagrams below for representations of how the main cables are routed throughout the system in various optional configurations. When disconnecting cables to add or replace components, refer to these diagrams so you can reroute them in the same manner. Proper cable routing is important in maintaining proper airflow through the system.

  • Page 52: Nvme

    Chapter 3: Maintenance and Component Installation 4x NVMe NVMe Drive 1 Drive 3 CBL-MCIO-1218M5-1 Drive 0 Drive 2 Power CBL-PWEX-1131-20 Logical drive numbers with backplane settings as shown below. Online Cable Matrix Backplane 1 Backplane 2 Jumper Settings Jumper Settings Jumper Setting Jumper...

  • Page 53: Nvme + 1X Aiom

    Chapter 3: Maintenance and Component Installation 2x NVMe + 1x AIOM AIOM Data Drive 1 CBL-MCIO-1218M5-1 AIOM Power Drive 0 CBL-OTHR-1115 Logical drive numbers with jumper settings as shown on previous page. AIOM NCSI Online Cable Matrix CBL-OTHR-0795A-14 NVMe Data CBL-MCIO-1218M5-1 NVMe Power CBL-PWEX-1131-20...

  • Page 54: Sata/Sas U.2

    Chapter 3: Maintenance and Component Installation 2x SATA/SAS U.2 SAS/SATA Drive 1 CBL-SAST-1217QT4S2-100 Drive 0 Power CBL-PWEX-0990Y-20 Logical drive numbers with backplane settings as shown below. Online Cable Matrix Backplane Jumper Settings Jumper Setting Pins 2-3 Pins 2-3 JPW1 Power Data Data SAS/SATA U.2 Enablement Kit (MCP-450-21405-ASM)

  • Page 55: Sata/Sas U.2 + 1X Aiom

    Chapter 3: Maintenance and Component Installation 2x SATA/SAS U.2 + 1x AIOM SAS/SATA Data Drive 1 CBL-SAST-1217QT4S2-100 Drive 0 SAS/SATA Power CBL-PWEX-0990Y-20 Logical drive numbers with backplane settings shown below. AIOM NSCI Backplane CBL-OTHR-0795A-14 Jumper Settings AIOM Power Jumper Setting CBL-OTHR-1115 Pins 2-3 AIOM Data...

  • Page 56: Aiom

    Chapter 3: Maintenance and Component Installation 2x AIOM AIOM Data CBL-MCIO-1218M5-1 AIOM Power AIOM-NIC2 AIOM-NIC1 CBL-OTHR-1115 AIOM NCSI CBL-OTHR-0795A-14 Online Cable Matrix JAIOMSB1 JAIOM1SB1 (under AIOM-2x8-G5 JPCIE2A1 JAIOM1SB2 (under AIOM-2x8-G5 JPCIE2B1 JPCIE1B1 JNCSI1 (under AIOM-2x8-G5 JPCIE1A1 AIOM Enablement Kit (MCP-450-21411-ASM) Part Number Description Bracket/Cage...

  • Page 57: Low Profile Add-On Card + 2X Nvme

    Chapter 3: Maintenance and Component Installation 1x Low Profile Add-on Card + 2x NVMe NVMe Data CBL-MCIO-1218M5-1 Drive 1 NVMe Power Drive 0 CBL-PWEX-1131-20 AOC Data & Power Logical drive numbers with backplane settings shown below. CBL-ASMC-1316DM5YP Backplane Online Cable Matrix Jumper Settings Jumper Setting...

  • Page 58: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.10 BMC Reset The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset – Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is ~250 ms.

  • Page 59: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections, jumpers and LED indicators on the motherboard and provides pinout definitions. Not all connections are required. A motherboard layout indicating component locations may be found in Chapter Please review the Safety Precautions in Appendix A before installing or removing components.
  • Page 60 BMC is able to poll the temperature reading from it. Note: For detailed instructions on how to configure Network Interface Card (NIC)settings, refer to the Network Interface Card Configuration User's Guide posted on the web page under the link: http://www.supermicro.com/support/manuals/.
  • Page 61 Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Go to the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 62: Jumper Settings

    Chapter 4: Motherboard Connections 4.3 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin #1 is identified with a thicker border line on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 63 Chapter 4: Motherboard Connections Backplane or Riser Card/AIOM Enable Use the JI²C1 (JPCIEA1) and JI²C2 (JPCIEB1) jumpers to enable backplane or riser card/ AIOM features. The backplane supports NVMe while the riser card/AIOM supports standard PCIe devices and AIOM cards. Refer to the table below for jumper settings. JI²C1 (JPCIEA1) and JI²C2 (JPCIEB1) Jumper Settings Jumper Setting...

  • Page 64: Led Indicators

    Note: UID can also be triggered via IPMI on the motherboard. For more information on IPMI, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com/ support/manuals/. UID LED...

  • Page 65: Chapter 5 Software

    1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash or media drive.
  • Page 66 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 67: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 68: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 69: Ipmi

    BIOS settings that are related to IPMI. For general documentation and information on IPMI, visit our website at: http://www.supermicro.com/products/nfo/IPMI.cfm. BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 70: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity (Max.) AIOM Enablement Kit MCP-450-21411-ASM NVMe Enablement Kit MCP-450-21408-ASM SAS/SATA Enablement Kit (2-port kit) MCP-450-21405-ASM SAS/SATA Enablement Kit (4-port kit) MCP-450-21404-ASM...

  • Page 71: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.2 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 72: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 73: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.
  • Page 74 Chapter 6: Optional Components Figure 6-2. BIOS VMD Setting Examples...
  • Page 75 Chapter 6: Optional Components 13. Select Strip Size (Default 64KB). 14. Select Create Volume. 15. If another RAID is needed, start again at step 6. 16. Press [F4] to save and reboot. Figure 6-3. Created Volume without Figure 6-4. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD Controller...

  • Page 76: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 77: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 78: Baseboard Management Controller Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller Interface The system supports the Baseboard Management interface. BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 79: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 80: No Video

    Chapter 7: Troubleshooting and Support No Video If the power is on but you have no video, remove all the add-on cards and cables. Then power up the system again to see if you then have video. System Boot Failure If the system does not display POST (Power-On-Self-Test) or does not respond after the power is turned on, check the following: Turn on the system with only one DIMM module installed.
  • Page 81 Chapter 7: Troubleshooting and Support Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all storage drives work properly. Replace the bad drives with good ones.

  • Page 82: Crash Dump Using Bmc

    Chapter 7: Troubleshooting and Support 7.4 Crash Dump Using BMC In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC.

  • Page 83: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 84 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 85 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 86 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 87 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 88: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 89: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 90: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 91: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 92: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 93 Appendix A: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 94 Appendix A: Standardized Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 95 Appendix A: Standardized Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 96 Appendix A: Standardized Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 97 Appendix A: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 98 Appendix A: Standardized Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 99 Appendix A: Standardized Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 100 Appendix A: Standardized Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 101 Appendix A: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 102 Appendix A: Standardized Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 103 Appendix A: Standardized Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 104 Appendix A: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 105 Appendix A: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 106 Appendix A: Standardized Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 107 Appendix A: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 108 Appendix A: Standardized Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 109 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 110 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 111 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 112: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processor Support* Single 4th Generation Intel Xeon Scalable Processor in a Socket E (LGA 4677) Chipset* Intel C741 PCH BIOS* 256Mb SPI AMI BIOS ® Memory* Up to 4 TB of ECC RDIMM and RDIMM 3DS DDR5 memory with speeds of up to 4800 MT/s Storage Drives* Front hot-swap drives: Supports up to four SATA/SAS/NVMe drives depending on selected enablement kits (SAS with SYS-211GT-HNC8F only)
  • Page 113 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -30º to 60º C (-22º to 140º F) Operating Relative Humidity: 8% to 80% (non-condensing) Non-operating Relative Humidity: 8% to 90% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, NRTL, CB, UKCA, KCC, BSMI Applied Directives, Standards...

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