Related Manuals for Supermicro SuperServer SYS-220TP-HTTR
Summary of Contents for Supermicro SuperServer SYS-220TP-HTTR
- Page 1 SuperServer ® SYS-220TP-HTTR SYS-220TP-HC0TR SYS-220TP-HC1TR USER’S MANUAL Revision 1.0a...
- Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
- Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wftp/utility/...
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Page 4: Table Of Contents
SuperServer SYS-220TP-H Series User's Manual Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 Models ..........................10 1.2 System Features ........................11 Front View .........................11 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................13 Power Supply Indicator ....................13 Expansion Slots and Riser Cards .................14 LAN Speed Indicator .....................14 Top View, Node .........................15 BMC Password .........................15... - Page 5 Preface 2.4 Installing the Rails ......................24 Identifying the Rails ......................24 Releasing the Inner Rail....................25 Installing the Inner Rails on the Chassis ................26 Installing the Outer Rails onto the Rack ................27 2.5 Installing the Chassis into a Rack ..................28 Removing the Chassis from the Rack ................29 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................30 3.2 Accessing the System ......................31...
- Page 6 Preface 3.9 PCI Expansion Slots ......................58 Expansion Slots and Riser Cards ..................58 Chapter 4 Motherboard Connections 4.1 Power Connection ......................60 4.2 Headers and Connectors ....................60 4.3 Input/Output Ports ......................63 4.4 Jumpers ..........................64 4.5 LED Indicators ........................65 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................66 5.2 Driver Installation ........................68 5.3 SuperDoctor 5 ........................69...
- Page 7 Preface No Power ..........................82 No Video ...........................83 System Boot Failure ......................83 Memory Errors ........................83 Losing the System Setup Configuration ................83 When the System Becomes Unstable ................83 7.4 BIOS Error Beep (POST) Codes ..................85 Additional BIOS POST Codes ..................85 7.5 Crash Dump Using BMC ....................86 7.6 UEFI BIOS Recovery ......................87 Overview ...........................87 Recovering the UEFI BIOS Image ..................87...
- Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
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Page 9: Chapter 1 Introduction
2U rackmount; (WxHxD) 17.3” x 3.5” x 28.75” (438 x 88 x 730mm) A link to the Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-220TP-H Series have been certified as... -
Page 10: Models
Chapter 1: Introduction Models Models Model Drives Add-on Card RAID SYS-220TP-HTTR SATA BPN-ADP-6SATA3P 0, 1, 5, 10 SYS-220TP-HC0TR SAS/SATA BPN-ADP-S3008L-L6IP 0, 1, 1E/10 SYS-220TP-HC1TR SAS/SATA BPN-ADP-S3108L-H6IRP 0, 1, 5, 6, 10, 50, 60... -
Page 11: System Features
Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Node A Node B Node C Node D Figure 1-1. Front View Logical Storage Drive Numbers Item Description 0 - 5... -
Page 12: Control Panel
Chapter 1: Introduction Control Panel Power Button NIC LED Information LED UID Button/LED BMC Reset Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the Power button associated node but maintains standby power. -
Page 13: Rear View
Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. The Solid Amber system might need service. Please contact Supermicro technical support. No AC power to modules... -
Page 14: Expansion Slots And Riser Cards
Chapter 1: Introduction Expansion Slots and Riser Cards This system offers options for riser cards that provide custom PCIe 4.0 capabilities. PCIe Riser Cards Position* Part Number Slot Description Right side RSC-PR-6-X2 x16 low profile (CPU1) (SXB3) Left side RSC-P-6G4 x16 low profile (CPU2) (SXB4) *Position in the node tray when looking from the back of the server. -
Page 15: Top View, Node
Chapter 1: Introduction Top View, Node BMC Password Sticker Figure 1-4. Node: Top View BMC Password Each node has a unique password for ADMIN user access to the BMC. This password can be found on a sticker on the back of the node. See Chapter 5 for more details. -
Page 16: System Architecture
Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system electrical components Main Components, Node SATADOM Ports Figure 1-5. Node: Top View of Main Components... -
Page 17: Main Components, System Backplane
Chapter 1: Introduction Main Components, System Backplane Storage Backplane Figure 1-6. Backplane Location... -
Page 18: Motherboard Layout
Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPT-PT6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual. -
Page 19: Quick Reference
Module) devices S-SATA0 - S-SATA5 Intel PCH S-SATA 3.0 Ports (SW RAID 0, 1, 5, 10) PCIe 4.0 x8 Slot supported by CPU1 for Supermicro proprietary riser card and SXB1 six SATA connections (S-SATA0 - S-SATA5) supported by PCH SXB3 PCIe 4.0 x16 Slot supported by CPU1 for the Supermicro proprietary riser card... -
Page 20: Motherboard Block Diagram
Chapter 1: Introduction Motherboard Block Diagram X12DPT-PT6/-PT46 Note: DIMM Layout Implementation CPU 1 CPU 2 CPU 1 10.4GT/s or 11.2GT/s P3 DMI3 P0 P1 P2 P3 DMI3 Up to 3200MT/s Up to 3200MT/s CPU 2 PCIe 4.0 X8 GENZ SXB5 GENZ SXB4 PCIe 4.0 X16 PCIe 4.0 X8... -
Page 21: Chapter 2 Server Installation
Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components. -
Page 22: Rack Precautions
Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. -
Page 23: Airflow
Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. -
Page 24: Installing The Rails
Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided. -
Page 25: Releasing The Inner Rail
Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1. -
Page 26: Installing The Inner Rails On The Chassis
Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail. -
Page 27: Installing The Outer Rails Onto The Rack
Chapter 2: Server Installation Installing the Outer Rails onto the Rack Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded pegs to fit into the square holes in your rack. Installing the Outer Rail 1. -
Page 28: Installing The Chassis Into A Rack
Chapter 2: Server Installation 2.5 Installing the Chassis into a Rack Once rails are attached to the chassis and the rack, you can install the server. Warning: Mounting the system into the rack requires at least two people to support the chassis during installation. -
Page 29: Removing The Chassis From The Rack
Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack. -
Page 30: Chapter 3 Maintenance And Component Installation
Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system. -
Page 31: Accessing The System
Chapter 3: Maintenance and Component Installation 3.2 Accessing the System Removing a Node A compute nodes can be removed while the other node continue operating. Power down the node, removed cables, then pull the node out using the handles Figure 3-1. Removing the Compute Node... -
Page 32: Removing The Top Cover
Chapter 3: Maintenance and Component Installation Removing the Top Cover The system features a removable top cover, which allows access to the inside of the system. • Remove the two top screws and lift the top cover up. Check that all ventilation openings on the top cover and the top of the system are clear and unobstructed. -
Page 33: Processor And Heatsink Installation
• Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • Graphics in this manual are for illustration only. Your components may look different. -
Page 34: The Processor Carrier Assembly
Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. 1. Hold the processor with the land grid array (LGA, gold contacts) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below. - Page 35 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and, if necessary, press it down as shown below. Lever 4. Align the CPU keys on the processor (A & B) with those on the carrier (a & b) as shown below.
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Page 36: The Processor Heatsink Module (Phm)
Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink. -
Page 37: Installing The Phm Into The Cpu Socket
Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs... - Page 38 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
- Page 39 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.
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Page 40: Removing The Phm From The Cpu Socket
Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D. -
Page 41: Removing The Processor Carrier Assembly From The Phm
Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin 1 Pin 1... -
Page 42: Removing The Processor From The Carrier Assembly
Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage. -
Page 43: Memory
Chapter 3: Maintenance and Component Installation 3.4 Memory Memory Support The X12DPT-PT6 motherboard has 16 DIMM slots. It supports up to • 6TB (PMem + DDR4): 4TB of Intel Optane PMem 200 series (on Platinum, Gold and se- lected Silver processors only) plus 2TB of DDR4. •... -
Page 44: Guidelines Regarding Mixing Dimms
Chapter 3: Maintenance and Component Installation Guidelines Regarding Mixing DIMMs • All DIMMs must be DDR4 or a mixture of PMem and DDR4. • x4 and x8 DIMMs can be mixed in the same channel. • Mixing of LRDIMMs and RDIMMs is not allowed in the same channel, across different channels, and across different sockets. -
Page 45: Ddr4 Memory Population Guidelines
Chapter 3: Maintenance and Component Installation DDR4 Memory Population Guidelines The following memory population table was created based on guidelines provided by Intel to support Supermicro motherboards. Memory Population for DDR4-only Configurations, 16 DIMM Slots CPUs/DIMMs DIMM Slots 1 CPU & 1 DIMM 1 CPUs &... -
Page 46: Optane Pmem 200 Series
Chapter 3: Maintenance and Component Installation Optane PMem 200 Series For 3rd Gen Intel Xeon Scalable Platinum, Gold and selected Silver processors Symmetric Population for Each CPU with PMem + DDR4 DIMM DDR4 & Modes interl- PMem leve 1 - x4 DDR4 DDR4 DDR4... -
Page 47: Pmem Notes
Chapter 3: Maintenance and Component Installation PMem Notes • PMem 200 Series are supported on 3rd gen Intel Xeon Scalable Platinum, Gold and se- lected Silver processors. • Do not mix PMem and NVDIMMs within the platform. • For MM, NM/FM ratio is between 1:4 and 1:16. The capacity not used for FM can be used for AD. -
Page 48: Installing Memory
Chapter 3: Maintenance and Component Installation Installing Memory ESD Precautions Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules. To avoid damaging DIMM modules, it is important to handle them carefully. The following measures are generally sufficient. • Use a grounded wrist strap designed to prevent static discharge. -
Page 49: Motherboard Battery
Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system. -
Page 50: Storage Drives
These carriers also help promote proper airflow. Note: Enterprise level drives are recommended for use in Supermicro servers. For compatible drives, see the X12DPT-PT6 motherboard page. - Page 51 Chapter 3: Maintenance and Component Installation Figure 3-6. Removing Drives...
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Page 52: Installing M.2 Solid State Drives
Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives Each node can accommodate two M.2 solid state drives (SSDs) using a storage controller card (SCC-P2N2M2-P2). It supports PCIe Gen4 M.2-NVMe, size 2280/60/42 with regular GenZ-2C pin as the interface connector. SSD Socket SSD Socket Hole for Standoffs... - Page 53 Chapter 3: Maintenance and Component Installation 2. For each 22x80mm M.2 SSD, install on the standard standoff with the provided screw. For 22x42mm or 22x60mm SSDs, obtain an additional standoff to support each. Figure 3-9. Inserting the Standoff Plug Figure 3-10. Inserting the Standoff (drawing shows hole for 60 mm SSD) 3.
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Page 54: System Cooling
Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans The chassis contains four 8-cm high-performance fans. Fan speed is controlled by the BMC depending on the system temperature. If a fan fails, the remaining fans will ramp up to full speed. - Page 55 5. Push the fan up from the bottom and out of the top of the housing. 6. Replace the failed fan with an identical fan, available from Supermicro. Push the new fan into the housing, making sure the air flow direction is the same.
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Page 56: Air Shrouds
Chapter 3: Maintenance and Component Installation Air Shrouds Air shrouds concentrate airflow to maximize cooling efficiency. Installing the Standard Air Shrouds 1. Screw the guide pins into the sled as shown below. 2. Position the air shrouds and drop them onto the guide pins and into place. Guide PIns Figure 3-13. -
Page 57: Power Supply
• Solid Amber: When illuminated, indicates that the power supply is plugged in, and is in an abnormal state. The system might need service. Please contact Supermicro technical support. Changing the Power Supply Module: 1. Unplug the AC cord from the module to be replaced. -
Page 58: Pci Expansion Slots
Chapter 3: Maintenance and Component Installation 3.9 PCI Expansion Slots Each node offers options for riser cards that provide custom PCIe capabilities—one right- facing WIO riser card, and one left-facing WIO card. Figure 3-15. Expansion Card Chassis Slots Expansion Slots and Riser Cards This system offers options for riser cards that provide custom PCIe 4.0 capabilities. - Page 59 Chapter 3: Maintenance and Component Installation Riser Card Bracket Riser Card Expander Card PCI Slot Shield Figure 3-16. Installing the Expansion Card...
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Page 60: Chapter 4 Motherboard Connections
The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro. A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the storage drive is not installed in the system. - Page 61 Chapter 4: Motherboard Connections RAID Key Header An Intel VROC RAID Key header is located at JRK1. It supports VMD used in creating optional advanced NVMe RAID configurations. RAID Key Header Pin Definitions Pin# Definition Ground 3.3V Standby Ground PCH_RAID_KEY VROC Key Note: This drawing is for illustration only.
- Page 62 These SATA ports are supported by the Intel PCH C621A chipset. I-SATA4 and I-SATA5 can be used with Supermicro SuperDOMs, which are orange SATA DOM connectors with power pins built in and do not require external power cables. S-SATA0–5 are supported...
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Page 63: Input/Output Ports
Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description LAN1 UID switch/BMC reset LAN2 VGA port USB0 (3.2 Gen1) -
Page 64: Jumpers
Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations. -
Page 65: Led Indicators
Chapter 4: Motherboard Connections ME Recovery JPME2 is used for ME Firmware Recovery mode, which will limit system resource for essential function use only without putting restrictions on power use. In the single operation mode, online upgrade will be available via Recovery mode. ME Recovery Jumper Settings Jumper Setting... -
Page 66: Chapter 5 Software
1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive. - Page 67 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.
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Page 68: Driver Installation
The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive. -
Page 69: Superdoctor ® 5
5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP). -
Page 70: Bmc
There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user. -
Page 71: Chapter 6 Optional Components
Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes alternate configurations and optional system components. Optional Parts Storage options TPM security module Intel VROC RAID Key 6.1 Storage Options Each node supports six hot-swap 2.5" drive bays, SATA for SYS-220TP-HTTR, or SAS for SYS-220TP-HC0TR and SYS-220TP-HC1TR. -
Page 72: Tpm Security Module
It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •... -
Page 73: Intel Virtual Raid On Cpu (Vroc)
Chapter 6: Optional Components 6.3 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. Strip sizes are 4K, 8K, 16K, 32K, 64K, 128K. -
Page 74: Additional Information
Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly. -
Page 75: Configuring Nvme Raid Manually
Chapter 6: Optional Components Configuring NVMe RAID Manually RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS. 1. Reboot the server and press [DEL] key to access the BIOS options. 2. - Page 76 Chapter 6: Optional Components Figure 6-8. BIOS, Manual Mode (Example—your server may look different.) 3. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller Figure 6-9. BIOS, Enabling VMD for Pstack0...
- Page 77 Chapter 6: Optional Components 4. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled. Figure 6-10. BIOS, Enabling VMD Functionality per Slot 5.
- Page 78 Chapter 6: Optional Components Figure 6-12. BIOS, Enabling CPU2 Example 6. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS. Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended. Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.
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Page 79: Related Information Links
Chapter 6: Optional Components 10. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller. Figure 6-13. Created Volume without Figure 6-14. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. Select specific disks for RAID with an [X]. •... -
Page 80: Chapter 7 Troubleshooting And Support
Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •... -
Page 81: Bmc Interface
Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC. -
Page 82: Troubleshooting Procedures
Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components. -
Page 83: No Video
• Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary. - Page 84 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...
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Page 85: Bios Error Beep (Post) Codes
When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/. -
Page 86: Crash Dump Using Bmc
. Yo u c a n d o w n l o a d a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/management-software/bmc-resources. Check IPMI Error Log 1. -
Page 87: Uefi Bios Recovery
Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. - Page 88 USB flash or media drive. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
- Page 89 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
- Page 90 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
- Page 91 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.
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Page 92: Cmos Clear
Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1. -
Page 93: Where To Get Replacement Components
7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com. -
Page 94: Vendor Support Filing System
For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@... -
Page 95: Appendix A Standardized Warning Statements For Ac Systems
Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/... - Page 96 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
- Page 97 Appendix A: Warning Statements . ٌ ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز ٍ...
- Page 98 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .יש...
- Page 99 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
- Page 100 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
- Page 101 Appendix A: Warning Statements אזהרה מפני ניתוק חשמלי !אזהרה יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק .לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد انطاقت...
- Page 102 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !אזהרה .צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד واملدربيه...
- Page 103 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
- Page 104 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
- Page 105 Appendix A: Warning Statements هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل اسحبذال البطارية فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
- Page 106 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
- Page 107 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
- Page 108 Appendix A: Warning Statements هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
- Page 109 Appendix A: Warning Statements תיאום חוקי החשמל הארצי !אזהרה .התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة بالكهرباء 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
- Page 110 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. סילוק המוצר !אזהרה .סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה التخلص...
- Page 111 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
- Page 112 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
- Page 113 .قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحيUL وأCSA ( ةمالع لمحت يتلاوUL/CSA) لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عمSupermicro.
- Page 114 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
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Page 115: Appendix B System Specifications
Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Gen Intel Xeon Scalable processors in a P+ (LGA4189) socket with up to 28 cores and the thermal design power (TDP) of up to 185W Chipset Intel PCH C621A BIOS AMI BIOS;... - Page 116 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Certified Safety Models...
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Page 117: Bsmi/Rhos
Appendix B: System Specifications BSMI/RHoS 限 限 用 用 物 物 質 質 含 含 有 有 情 情 況 況 標 標 示 示 聲 聲 明 明 書 書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱: 伺服器/Server Equipment name 型號（型式）：217H-R22X12... - Page 118 Appendix B: System Specifications 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下， 使用者會被要求採取某些適當的對策。 輸入額定: 100-127V ~, 60-50Hz, 12-11A (x2) 200-240V ~, 60-50Hz, 10-9.5A (x2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...