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Supermicro SuperServer SYS-210SE-31D User Manual

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SuperServer
®
SYS-210SE-31D
SYS-210SE-31A
USER'S MANUAL
Revision 1.0a

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Summary of Contents for Supermicro SuperServer SYS-210SE-31D

  • Page 1 SuperServer ® SYS-210SE-31D SYS-210SE-31A USER’S MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Control Panel .........................12 Rear View ..........................13 1.3 System Architecture ......................14 Main Components ......................14 1.4 Motherboard Layout ......................15 Quick Reference Table ......................16 Motherboard Block Diagram .....................17 Chapter 2 Server Installation 2.1 Overview ..........................18 2.2 Preparing for Setup ......................18...
  • Page 5 Contents ESD Precautions .......................28 Overview of the Processor Carrier Assembly ..............29 Overview of the Processor Carrier Assembly ..............29 Overview of the CPU Socket ....................29 Overview of the Processor Heatsink Module ..............30 Creating the 3rd Generation Intel® Xeon® Scalable processors Carrier Assembly ..31 Assembling the Processor Heatsink Module ..............32 Preparing the CPU Socket for Installation ................33 Installing the Processor Heatsink Module .................34...
  • Page 6 Contents 5.4 BMC ............................61 BMC ADMIN User Password ....................61 Chapter 6 Optional Components 6.1 Optional Parts List .......................62 6.2 Intel Virtual RAID on CPU (VROC) ..................63 Requirements and Restrictions ..................63 Supported SSDs and Operating Sytems ................63 Additional Information .......................64 Hardware Key ........................64 Enabling NVMe RAID......................65 Status Indications ......................68 Hot Swap Drives .......................68...
  • Page 7 Contents 7.7 Where to Get Replacement Components ................82 7.8 Reporting an Issue ......................82 Technical Support Procedures ..................82 Returning Merchandise for Service ...................82 Vendor Support Filing System ..................83 7.9 Feedback ..........................83 Appendix A Standardized Warning Statements for DC Systems Appendix B Standardized Warning Statements for AC Systems Appendix C System Specifications...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Form Factor 2U 17.7 x 3.5 x 16.9in. / 449 x 88 x 430mm (WxHxD) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with SYS-210SE-31D/31A have been certified as...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix A Appendix for additional specifications. Front View Node A Expansion Release/Lock Node C PSU1 PSU2 Node B Power switch 1 RJ45 GbE Mgmt Port, NCSI support (share NIC) Node Release/Lock 1 KVM dongle (output VGA x1, COM x1,...
  • Page 11 Chapter 1: Introduction System Features: Rear Feature Description Node A-C The SCE201 chassis supports up to three hot-swappable nodes Two rebundant power supply modules Power Supply SYS-210SE-31D: 2000W DC -48 Modules SYS-210SE-31A: 2000W AC 100-24V Logical Storage Drive Numbers Item Description PCIe 4.0 x16 Low Profile Slot PCIe 4.0 x16 Full Height Half Length Slot...

  • Page 12: Control Panel

    Chapter 1: Introduction Control Panel LED1 LED2 LED3 UID Switch LED4 (UID LED) Figure 1-3. Control Panel Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Red, blinking at 0.25Hz Power failure, check for a non-operational power supply.

  • Page 13: Rear View

    Chapter 1: Introduction Rear View Figure 1-4. System: Rear View System Features: Rear Feature Description Fans Twelve 8-cm internal fans...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section shows the locations of the system's main components. Main Components Riser card Riser card Processor Motherboard DIMM Slots DIMM Slots System Fans Figure 1-5. Main Component Locations...

  • Page 15: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPED-F motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 16: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBM1 Disable IPMI Share LAN Pins 1-1 (Enabled) JBT1 CMOS Clear Open (Normal) JPDB1 COM1 Function Selection Pins 1-2 (BMC COM port) JPG1 VGA Enable/Disable Pins 1-2 (Enabled) JPL1 LAN1 Enable/Disable Pins 1-2 (Enabled) JPME1 ME Recovery Mode...

  • Page 17: Motherboard Block Diagram

    Chapter 1: Introduction Motherboard Block Diagram PVCCIN_CPU1 VR13HC DIMMG1 7+1 PHASE DIMMC1 DIMMH1 DIMMD1 DIMME1 DIMMA1 DIMMF1 DIMMB1 CPU#1 PCIe X16-Gen4 PE0[0:15] SXB2 PCIe X32-Gen4 PE1[0:15] SXB1 PE2[0:15] PCIe X4-Gen4 M.2 -M key Internal PE3[0:3] PCIex4 PCIe X4-Gen4 Internal M.2 -M key PE3[4:7] DMI3 PCIex4...

  • Page 18: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with system memory etc., refer to Chapter 3 details on installing those specific components.

  • Page 19: Server Precautions

    Chapter 2: Server Installation • Always make sure the rack is stable before extending a server or other component from the rack. • You should extend only one server or component at a time - extending two or more simul- taneously may cause the rack to become unstable.

  • Page 20: Mechanical Loading

    Chapter 2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.

  • Page 21: Identifying The Rack Rails

    Chapter 2: Server Installation 2.3 Identifying the Rack Rails The chassis package includes two sets of outer and inner rack rail assemblies in the rack mounting kit, one for the right side and one for the left. Each set comes with an inner rail that attaches to the chassis and an outer rail that attaches to the rack.

  • Page 22: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails Rack units on the market may require a slightly different assembly procedure. Included set of rails: MCP-290-20101-0N (2U fixed rail set, quick release, default for 2, 3U, 17.6"W, 18.5-22) Optional: MCP-290-00144-1N (2U fixed rail set, quick release, default for 2, 3U, 17.6"W, 26.5-33.5) The following is a general guideline for installing the system in a rack using the rack mounting hardware supplied.

  • Page 23: Installing The Chassis Into The Rack

    Chapter 2: Server Installation 2.5 Installing the Chassis into the Rack Once the rails are attached to the chassis and the rack, the chassis is ready to be installed into the rack. Installing the Chassis into the Rack 1. Slide the chassis rails into the rack rails until the chassis is in the rack securely and equally balanced on the rails.
  • Page 24 Chapter 2: Server Installation Figure 2-4. Installing the Server into a Two-Post Rack Note: The chassis can also support a two-post rack; these brackets will be included in the assembly box and shipped with the system.

  • Page 25: Removing The Chassis From The Rack

    Chapter 2: Server Installation 2.6 Removing the Chassis from the Rack To remove the chassis from the rack, perform the installation steps in reverse. Removing the Chassis 1. Pull the chassis forward and out from the front, ensuring each end is well supported. Figure 2-5.

  • Page 26: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 27: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.2 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic components. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 28: Processor And Heatsink

    3. Check that the plastic protective cover is on the CPU socket and that none of the socket pins are bent. If they are, contact your retailer. 4. Refer to the Supermicro website for updates on processor and memory support. Note: All graphics in this manual are for illustration only. Your components may look different.

  • Page 29: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon Scalable Family 3rd Gen/4th Gen The processor carrier assembly contains the Intel Xeon Scalable Family 3rd Gen/4th Gen Series and a processor carrier.

  • Page 30: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Processor...

  • Page 31: Creating The 3Rd Generation Intel® Xeon® Scalable Processors Carrier Assembly

    CPU Pin 1 Processor Carrier Assembly Note: The following CPU carriers have been successfully tested in our labs and are available from Supermicro. Please order the CPU carriers with the CPU heatsink. SKT-1205L-P4IC-FXC Intel 4th Generation Xeon Scalable Processors...

  • Page 32: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Processor Carrier Assembly Heatsink Module (Upside Down) After creating the processor carrier assembly for the processor, mount it onto the heatsink to create the processor heatsink module (PHM): 1. Note the label on top of the heatsink, which marks the heatsink mounting holes as 1, 2, 3, and 4.

  • Page 33: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 34: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align hole 1 of the heatsink with the printed triangle on the CPU socket. See the left image below.

  • Page 35: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Before removing the processor heatsink module Remove the screws in the sequence of 4, 3, 2, 1 (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies.

  • Page 36: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory The X12SPED-F supports up to 2TB of ECC RDIMM/LRDIMM/3DS LRDIMM DDR4 memory with speeds of up to 3200MHz in eight slots. Refer to the tables below for the recommended DIMM population order and additional memory information. 1 CPU, 8 DIMM Slots Number of DIMMs Memory Population Sequence...

  • Page 37: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation PRESS FIT JPWR1 1. Insert the desired number of DIMM modules FAN3 FAN4 based on the recommended DIMM population JMD1 table on the previous page. FAN1 FAN2 JMD2 2. Align the DIMM module key with the receptive 2280 SRW3 point on the single-latch DIMM slot.

  • Page 38: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by the removing the top cover from the system. 1.

  • Page 39: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Installing M.2 Solid State Drives The X12SPED-F supports PCIe 4.0 x4 NVMe/SATA M.2 SSDs. The M.2 slot supports the 2280 and 22110 form factors Installing M.2 Drives 1. Remove power from the system as described in Sections 3.1. 2.

  • Page 40: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.6 Expansion Cards Each node accepts one low-profile and two full-height expansion cards installed on riser cards and brackets. Figure 3-2. Expansion Card in Each Node Expansion Card Configuration Slot Description One low-profile slot for PCIe expansion cards One full-height slot for PCIe expansion cards One full-height slot for PCIe expansion cards...

  • Page 41: Installing Node Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Node Expansion Cards The system includes slots for PCI expansion cards. Riser cards position the expansion cards at a 90 degree angle, allowing them to fit inside the 2U chassis. Installing a PCI Expansion Card 1.
  • Page 42 Chapter 3: Maintenance and Component Installation 1. Install the top load riser bracket and expansion cards in the node tray. Figure 3-3. Installing Riser Cards and Top Load Riser Bracket...

  • Page 43: System Cooling

    Chapter 3: Maintenance and Component Installation 3.7 System Cooling Fans The system is cooled by 12 internal fans, four for each node. Changing a System Fan 1. Determine which fan is failing. If possible, use BMC. If not, remove the chassis cover while the power is on, and examine the fans to determine which one has failed.

  • Page 44: Air Shroud

    Chapter 3: Maintenance and Component Installation Air Shroud The system requires air shrouds for each node to maximize airflow efficiency. Installing the Air Shroud Before installing/removing the air shroud, please remove all riser card brackets first. Place the air shroud as shown below. Figure 3-5.

  • Page 45: Power Supply

    (SYS-211SE-31A) hot-swappable redundant power supplies. The power supplies are auto- switching capable. If replacing a power supply, the system does not need to be powered down. New units can be ordered directly from Supermicro or authorized distributors. Replacing a Power Supply 1.
  • Page 46 Chapter 3: Maintenance and Component Installation Release Tab Figure 3-7. Removing the Power Supply...

  • Page 47: Bmc Reset

    Chapter 3: Maintenance and Component Installation 3.9 BMC Reset The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset – Press and hold the button. After six seconds, the LED blinks at 2Hz. The BMC resets and the reset duration is approximately 250 ms.

  • Page 48: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 49: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 50 Chapter 4: Motherboard Connections Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Refer to the table below for pin definitions. Chassis Intrusion Pin Definitions Pin#...

  • Page 51: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. I/O Port Locations and Definitions Rear I/O Ports Description UID Switch LAN1 Power Switch KVM Connector The KVM1 connector is an acronym for Keyboard, Video, and Mouse.
  • Page 52 Chapter 4: Motherboard Connections Unit Identifier Switch (UID-SW): One button with two functions A Unit Identifier (UID) switch and an LED indicator are located on the motherboard. The UID switch is located at JUIDB1 on the front panel. The UID LED (LED4) is next to the UID switch. When you press the UID button, the UID LED will be turned on.

  • Page 53: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Refer to the diagram below for an example of jumping pins 1 and 2.
  • Page 54 Chapter 4: Motherboard Connections VGA Enable/Disable JPG1 allows you to enable or disable the VGA port using the onboard graphics controller. VGA Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 Enabled (Default) Pins 2-3 Disabled LAN Port Enable/Disable Use JPL1 to enable or disable LAN1. The default setting is Enabled. LAN Port Enable/Disable Jumper Settings Jumper Setting...
  • Page 55 Chapter 4: Motherboard Connections IPMI Share LAN Enable/Disable Set the JBM1 jumper to share LAN with IPMI. IPMI Share LAN Enable/Disable Jumper Settings Jumper Setting Definition Pins 1-2 (Open) Enabled (Default) Pins 1-2 (Short) Disabled Onboard TPM Enable/Disable Use JPT1 to enable or disable the onboard TPM. TPM Enable/Disable Jumper Settings Jumper Setting...

  • Page 56: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs There is one LAN port (LAN1) on the I/O front panel of the motherboard. The LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.

  • Page 57: Chapter 5 Software

    1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash, media drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 58 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 59: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash drive or media drive (you may also use a utility to extract the ISO file if preferred).

  • Page 60: Superdoctor 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 61: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 62: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number 2U Front Bezel Kit with NEBS Filter for CSE-SE201 MCP-210-20102-OB 2U fixed rail set, quick release, default for 2, 3U 17.6"W, 26.5-33.5 MCP-290-00144-1N TPM security module AOM-TPM-9670V...

  • Page 63: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.2 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCIe root complex. •...

  • Page 64: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 65: Enabling Nvme Raid

    Chapter 6: Optional Components Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS. 1. Install the patch as described in the Restrictions and Requirements section on a previous page. 2. Reboot the server. 3. Press [DEL] key to enter BIOS. 4.
  • Page 66 Chapter 6: Optional Components Figure 6-2. BIOS VMD Setting Examples...
  • Page 67 Chapter 6: Optional Components 13. Select Strip Size (Default 64KB). 14. Select Create Volume. 15. If another RAID is needed, start again at step 6. 16. Press [F4] to save and reboot. Figure 6-3. Created Volume without Figure 6-4. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD Controller...

  • Page 68: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 69: Tpm Security Module

    It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V •...

  • Page 70: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 71: Baseboard Management Controller (Bmc)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Baseboard Management Controller (BMC) The system supports the Baseboard Management Controller (BMC). BMC is used to provide remote access, monitoring and management. There are several BIOS settings that are related to BMC.

  • Page 72: Troubleshooting Procedures

    Chapter 6: Troubleshooting and Support PRESS FIT JPWR1 FAN3 7.3 Troubleshooting Procedures FAN4 Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures JMD1 Returning Merchandise for Service section(s) in this chapter.

  • Page 73: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 74 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 75: Crash Dump Using Bmc

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using BMC. The BMC manual is available at https://www.supermicro.com/en/solutions/ management-software/bmc-resources. Check BMC Error Log 1.

  • Page 76: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 77 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 78 Chapter 6: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 79 Chapter 6: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 80 Chapter 6: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 81: Cmos Clear

    Chapter 6: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 82: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 83: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 84: Appendix A Standardized Warning Statements For Dc Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 85 Appendix A: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 86 Appendix A: Standardized Warning Statements ‫תקנון הצהרות אזהרה‬ ‫הצהרות הבאות הן אזהרות על פי תקני התעשייה, על מנת להזהיר את המשתמש מפני חבלה‬ ‫פיזית אפשרית. במידה ויש שאלות או היתקלות בבעיה כלשהי, יש ליצור קשר עם מחלקת תמיכה‬ .‫טכנית של סופרמיקרו. טכנאים מוסמכים בלבד רשאים להתקין או להגדיר את הרכיבים‬ .‫יש...
  • Page 87 Appendix A: Standardized Warning Statements Installation Instructions Warning! Read the installation instructions before connecting the system to the power source. 設置手順書 システムを電源に接続する前に、 設置手順書をお読み下さい。 警告 将此系统连接电源前,请先阅读安装说明。 警告 將系統與電源連接前，請先閱讀安裝說明。 Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación.
  • Page 88 Appendix A: Standardized Warning Statements Circuit Breaker Warning! This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 60VDC, 20A. サーキッ ト ・ ブレーカー この製品は、 短絡 （過電流） 保護装置がある建物での設置を前提としています。 保護装置の定格が60VDC、 20Aを超えないこ とを確認下さい。 警告...
  • Page 89 Appendix A: Standardized Warning Statements ‫מוצר זה מסתמך על הגנה המותקנת במבנים למניעת קצר חשמלי. יש לוודא כי‬ 60VDC, 20A-‫המכשיר המגן מפני הקצר החשמלי הוא לא יותר מ‬ ‫هذا املنتج يعتمد عىل معداث الحاميت مه الدوائ ر القصرية التي تم تثبيتها يف‬ ‫املبنى‬...
  • Page 90 Appendix A: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 91 Appendix A: Standardized Warning Statements Attention Le système doit être débranché de toutes les sources de puissance ainsi que de son cordon d'alimentation secteur avant d'accéder à l'intérieur du chassis pour installer ou enlever des composants de systéme. ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬...
  • Page 92 Appendix A: Standardized Warning Statements Equipment Installation Warning! Only trained and qualified personnel should be allowed to install, replace, or service this equipment. 機器の設置 トレーニングを受け認定された人だけがこの装置の設置、 交換、 またはサービスを許可されていま す。 警告 只有经过培训且具有资格的人员才能进行此设备的安装、更换和维修。 警告 只有經過受訓且具資格人員才可安裝、更換與維修此設備。 Warnung Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem Personal gestattet werden.
  • Page 93 Appendix A: Standardized Warning Statements Restricted Area Warning! This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. (This warning does not apply to workstations). アクセス制限区域...
  • Page 94 Appendix A: Standardized Warning Statements ‫אזור עם גישה מוגבלת‬ !‫אזהרה‬ ‫יש להתקין את היחידה באזורים שיש בהם הגבלת גישה. הגישה ניתנת בעזרת‬ (.‫'כלי אבטחה בלבד (מפתח, מנעול וכד‬ . ‫تخصيص هذه انىحذة نترك ب ُ ها ف مناطق محظورة تم‬ ‫،...
  • Page 95 Appendix A: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 96 Appendix A: Standardized Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 97 Appendix A: Standardized Warning Statements Warnung Dieses Gerät kann mehr als eine Stromzufuhr haben. Um sicherzustellen, dass der Einheit kein trom zugeführt wird, müssen alle Verbindungen entfernt werden. ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones.
  • Page 98 Appendix A: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 99 Appendix A: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 100 Appendix A: Standardized Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 101 Appendix A: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 102 Appendix A: Standardized Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 103 Appendix A: Standardized Warning Statements DC Power Supply Warning! When stranded wiring is required, use approved wiring terminations, such as closedloop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. 警告...
  • Page 104 Appendix A: Standardized Warning Statements ‫وأ ةقلغم ةقلح لثم ،اهيلع ةقفاوملا ءاهنإ كالسألا مادختساو ،لبسلا مهب تعطقت نيذلا كالسألا ابولطم نوكي امدنع‬ ‫بجيو كالسألل بسانملا مجحلا نوكي تاءاهنإلا هذهل يغبنيو .ةبولقم تاورعلا عم عونلا ةيقيقحلا اهئامسأب ءايشألا‬ ‫.لصومو لزعلا نم لك حبك‬ 주의! 꼬인...
  • Page 105 Appendix A: Standardized Warning Statements 警告 進行以下任一操作程序前，請確保直流電路已斷電。 警告 请在进行以下任一操作程序前，确保直流电路的电源已经断开。 Warnung Vor Ausführung der folgenden Vorgänge ist sicherzustellen, daß die Gleichstromschaltung keinen Strom erhält. ¡Advertencia! Antes de proceder con los siguientes pasos, comprobar que la alimentación del circuito de corriente continua (CC) esté cortada (OFF). Attention Avant de pratiquer l'une quelconque des procédures ci-dessous, vérifier que le circuit en courant continu n'est plus sous tension.
  • Page 106 Appendix A: Standardized Warning Statements Hazardous Voltage or Energy Present on DC Power Terminals Warning! Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place.
  • Page 107 Appendix A: Standardized Warning Statements ‫امدنع امئاد ءاطغ لادبتسا .ةمصاعلا ةقاطلا تاطحم ىلع ةدوجوم نوكت ةقاطلا وأ ةرطخلا دهجلا دق‬ ‫ءاطغلا امدنع اهيلإ لوصولا نكمي ال لوزعم ريغ تالصوملا هيف كش ال امم .ةمدخلا يف تسيل تاطحملا‬ ‫.هناكم يف‬ 주의! DC전원...

  • Page 108: Appendix B Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 109 Appendix B: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 110 SuperServer SYS-210SE-31D/31A User's Manual . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬...
  • Page 111 Appendix B: Standardized Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 112 SuperServer SYS-210SE-31D/31A User's Manual Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 113 Appendix B: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 114 SuperServer SYS-210SE-31D/31A User's Manual ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت قبم‬ ‫انىصىل إىن امنناطق انداخهيت نههيكم نتثبيج أو إ ز انت مكىناث الجهاز‬ 경고! 시스템에 부품들을 장착하거나 제거하기 위해서는 섀시 내부에 접근하기 전에 반드시 전원...
  • Page 115 Appendix B: Standardized Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 116 SuperServer SYS-210SE-31D/31A User's Manual Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial,...
  • Page 117 Appendix B: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 118 SuperServer SYS-210SE-31D/31A User's Manual ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제...
  • Page 119 Appendix B: Standardized Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 120 SuperServer SYS-210SE-31D/31A User's Manual Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 121 Appendix B: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 122 SuperServer SYS-210SE-31D/31A User's Manual ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다.
  • Page 123 Appendix B: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 124 SuperServer SYS-210SE-31D/31A User's Manual Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 125 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 126 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 127 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 128: Appendix C System Specifications

    Appendix C: System Specifications Appendix C System Specifications Processors (per node) Single 3rd Generation Intel® Xeon® Scalable processor (LGA-4189) Chipset Intel® C621A BIOS 256Mb AMI BIOS SPI Flash BIOS ® ACPI 6.2, Plug and Play (PnP), UEFI 2.8, PCI FW 3.2, SMBIOS 2.8, and SMBIOS 3.3 or later Memory (per node) Eight DIMM slots up to 2TB of ECC RDIMM/LRDIMM/3DS LRDIMM DDR4 with speeds of up to 3200MHz Storage Drives...
  • Page 129 Appendix C: System Specifications Power Supply 210SE-31D Model: PWS-2K06F-1R, 2000 W redundant module, 80Plus Titanium level Total Output Power: 2000W: (-44) - (-60) Vdc 2000W: (-45) - (-66) Vdc Rated Output Power: +12 V Max: 166.6A Max: 166.6A Standby 12Vsb: Max: 3.5A / Min: 0A 210SE-31A Model: PWS-2K07F-1R, 2000 W redundant module, 80Plus Titanium level AC Input Voltages: 100-240 V Rated Input Current:...
  • Page 130 Appendix C: System Specifications Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN55032 BS/EN55035 CISPR 32/CISPR 35 BS/EN 61000-3-2 BS/EN 61000-3-3 BS/EN 61000-4-2 BS/EN 61000-4-3 BS/EN 61000-4-4 BS/EN 61000-4-5 BS/EN 61000-4-6 BS/EN 61000-4-8...

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