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Supermicro SuperServer SYS-221P-C9R User Manual

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SuperServer
®
SYS-221P-C9R
SYS-221P-C9RT
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-221P-C9R

  • Page 1 SuperServer ® SYS-221P-C9R SYS-221P-C9RT USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 Network Connection Options ....................10 1.2 System Features ........................11 Front View .........................11 Drive Carrier Indicators ....................12 Control Panel .........................13 Rear View ..........................14 Power Supply Indicator ....................15 LAN Speed Indicators ....................15 1.3 System Architecture ......................16 Main Components ......................16 1.4 Motherboard Layout ......................17 Quick Reference Table ......................18...
  • Page 5 Preface 2.5 Installing the Server into a Rack ..................28 Removing the Server from the Rack ................29 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................30 3.2 Accessing the System ......................31 3.3 Motherboard Components ....................32 Processor and Heatsink Installation ..................32 ESD Precautions ......................32 The 4th Gen Intel Xeon Scalable Processor ..............33 Overview of the CPU Socket ....................34...
  • Page 6 Preface Installing a Device in the 5.25" Drive Bay ................64 3.8 System Fans ........................66 Installing the Air Shrouds ....................67 Checking the Airflow ......................67 3.9 Power Supply ........................68 Power Supply LEDs ......................68 3.10 Installing Expansion Cards....................70 Chapter 4 Motherboard Connections 4.1 Power Connections ......................71 4.2 Headers and Connectors ....................72 4.3 Input/Output Ports ......................76 4.4 Jumpers ..........................79...
  • Page 7 Preface Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................102 Website ...........................102 Direct Links for the SYS-221P-C9R/221P-C9RT System ...........102 Direct Links for General Support and Information .............102 7.2 BMC Interface ........................103 7.3 Troubleshooting Procedures ...................104 No Power ........................104 No Video .........................105 System Boot Failure .......................105 Memory Errors ........................105 Losing the System Setup Configuration .................105...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    2U rackmount; (WxHxD) 17.6 x 3.5 x 28.8 in. (447 x 88 x 730 mm) Note: A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-221P-C9R/221P-C9RT have been...

  • Page 10: Network Connection Options

    Chapter 1: Introduction Network Connection Options • SYS-221P-C9R using X13DEI provides two 1 GbE ports. • SYS-221P-C9RT using X13DEI-T provides two 10 GbE ports.

  • Page 11: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Front View 5.25"/2.5" Drive Bays** (Optional) Control Panel COM Port Slim DVD Service/Asset Tag USB Ports (Optional) 13 14 Figure 1-1. Front View System Features: Front Feature Description Control Panel...

  • Page 12: Drive Carrier Indicators

    Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.

  • Page 13: Control Panel

    Chapter 1: Introduction Control Panel Power Button Reset Button Power LED Drive Activity LED NIC1 LED NIC2 LED Information LED Power Fail LED Figure 1-2. Control Panel Control Panel Features Feature Description Applies or removes primary power from the power supplies to the server but maintains Power button standby power Reset button...

  • Page 14: Rear View

    Chapter 1: Introduction Rear View Drive Bays (optional) IPMI LAN Port UID LED/BMC Reset Power Supplies COM Port VGA Port USB Ports RJ45 LAN Ports Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant 1200 W power supply modules (PWS1 on the top, PWS2 below) Drive Bays (Optional kit) Bay for two 2.5"...

  • Page 15: Power Supply Indicator

    Chapter 1: Introduction Power Supply Indicator Power Supply Indicator LED Color and State Power Supply Condition No AC power to modules AC cord unplugged and in redundant mode OR power supply critical events Amber, solid causing a shutdown, failure, OCP, OVP, fan fail, OTP, UVP Power supply warning events where the power supply continues to operate: high Amber, blinking temperature, over voltage, under voltage, etc...

  • Page 16: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system's main components. Main Components DIMM Slots Power Supplies NVMe M.2 Port Processors DIMM Slots Two SuperDOM Ports USB Port NVMe M.2 Port System Fans Figure 1-4. System: Top View System Features: Top Feature Description...

  • Page 17: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13DEI/X13DEI-T motherboard with the jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 18: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPL1 LAN1, LAN2 Enabled/Disabled Pins 1-2 (Enabled) Description Status LED4, LED7 M.2 LEDs (for M.2-C1, M.2-C2) Blinking Green: Device Working LED6 Unit Identifier (UID) LED Solid Blue: Unit Identified Blinking Green: BMC Normal (Active), LEDBMC...
  • Page 19 Chapter 1: Introduction Connector Description JSTBY1 5V Standby Power Header JTPM1 Trusted Platform Module/Port 80 Header JUIDB1 Unit Identifier (UID) Switch / BMC Reset Button LAN1, LAN2 Ethernet LAN (RJ45) Port 1 and Port 2 (1 G LAN support on X13DEI and 10 G LAN support on X13DEI-T) M.2-C1, M.2-C2 PCIe 4.0 x2 NVMe M.2 Slots supported by CPU1 (with support of M-Key 2280...

  • Page 20: Block Diagram

    Chapter 1: Introduction Block Diagram X13DEI/X13DEI-T CPU1-D1 CPU1-C1 CPU1-B1 CPU1-A1 CPU2-A1 CPU2-B1 CPU2-C1 CPU2-D1 350W VR14 VR14 550A Iccmax 8 PHASE 8 PHASE 185A IccTDC 350W 350W 922W Pmax CPU1 CPU2 DDR5 DDR5 CPU1-H1 CPU1-G1 CPU1-F1 CPU1-E1 PECI:30 PECI:31 CPU2-E1 CPU2-F1 CPU2-G1 CPU2-H1...

  • Page 21: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 22: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 23: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 24: Installing The Rails

    Chapter 2: Server Installation 2.4 Installing the Rails This section provides information on installing the chassis into a rack unit with the rails provided. There are a variety of rack units on the market, which may mean that the assembly procedure will differ slightly from the instructions provided.

  • Page 25: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. 1.

  • Page 26: Installing The Inner Rails

    Chapter 2: Server Installation Installing the Inner Rails Begin the rack mounting procedure by installing the inner rails to the chassis. 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 27: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack.

  • Page 28: Installing The Server Into A Rack

    Chapter 2: Server Installation 2.5 Installing the Server into a Rack Once rails are attached to the chassis and the rack, you can install the server. Caution: Heavy! Use two or more people or a lift to install the server. 1.

  • Page 29: Removing The Server From The Rack

    Chapter 2: Server Installation Removing the Server from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 30: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 31: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The chassis features a removable top cover for access to the internal components. Removing the Top Cover 1. Unscrew the thumbscrew at the rear of the cover and slide the cover toward the rear. 2.

  • Page 32: Motherboard Components

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor and memory support. • All graphics in this manual are for illustrations only. Your components may look different.

  • Page 33: The 4Th Gen Intel Xeon Scalable Processor

    Chapter 3: Maintenance and Component Installation The 4th Gen Intel Xeon Scalable Processor SP XCC SP MCC Processor Top View 1. The 4th Gen Intel Xeon Scalable Processor SP XCC SP MCC CPU Key CPU Key Pin 1 Pin 1 = Cutout = Pin 1 = CPU Key...

  • Page 34: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 35: Overview Of The Cpu Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the CPU Carrier Assembly The CPU carrier assembly contains a 4th Gen Intel Xeon Scalable processor and a CPU carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a CPU carrier.

  • Page 36: Overview Of The Processor Heatsink Module (Phm) With Sp Xcc And Carrier E1A

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) with SP XCC and Carrier E1A The Processor Heatsink Module (PHM) contains a heatsink, a CPU carrier, and a 4th Gen Intel Xeon Scalable processor. 1. Heatsink 2U Heatsink (Bottom View) 2.

  • Page 37: Overview Of The Processor Heatsink Module (Phm) With Sp Mcc And Carrier E1B

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module (PHM) with SP MCC and Carrier E1B The Processor Heatsink Module (PHM) contains a heatsink, a CPU carrier, and a 4th Gen Intel Xeon Scalable processor. 1. Heatsink 2U Heatsink (Bottom View) 2.

  • Page 38: Creating The Cpu Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the CPU Carrier Assembly The CPU carrier assembly contains a 4th Gen Intel Xeon Scalable processor and a CPU carrier. To create the CPU carrier assembly, please follow the steps below: Note: Before installation, be sure to follow the instructions given on pages 1 and 2 of this chapter to properly prepare for installation.
  • Page 39 Chapter 3: Maintenance and Component Installation 2. First, turn over the CPU carrier and locate Pin 1 on the CPU and Pin 1 on the carrier. Then, turn the processor over with component side (including the gold contacts) facing up and locate CPU keys on the processor. Finally, locate the CPU keys and four latches on the carrier as shown below.
  • Page 40 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press it down as shown below. Lever Lever Carrier E1A Carrier E1B 4. Using Pin 1 as a guide, carefully align the CPU keys (marked A and B) on the processor against the CPU keys on the carrier (marked a and b) as shown below.
  • Page 41 Chapter 3: Maintenance and Component Installation 6. After the processor is placed inside the carrier, examine the four sides of the processor, making sure that the processor is properly seated on the carrier. CPU Carrier Assembly CPU Carrier Assembly (Top View) (Component Side) SP XCC SP MCC...

  • Page 42: Creating The Phm

    Chapter 3: Maintenance and Component Installation Creating the PHM After creating the CPU carrier assembly, please follow the instructions below to mount the CPU carrier into the heatsink to form the PHM. Note: If this is a new heatsink, the thermal grease has been pre-applied on the underside. Otherwise, apply the proper amount of thermal grease.
  • Page 43 Chapter 3: Maintenance and Component Installation CPU Carrier Assembly (Component Side) CPU Carrier Assembly (Component Side) Pin 1 Pin 1 Heatsink (Bottom Side) Heatsink (Bottom Side) SP XCC SP MCC PHM (2U Heatsink)

  • Page 44: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions below: 1. Press the tabs inward. 2.

  • Page 45: Preparing To Install The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the PHM into the CPU Socket After assembling the Processor Heatsink Module, you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below: 1.
  • Page 46 Chapter 3: Maintenance and Component Installation 1. Check the rotating wires (marked 1, 2, 3, and 4) to make sure that they are at unlatched positions as shown below before installing the PHM into the CPU socket. Unlatched State Side View Top View Rotating Wire 1 Peek Nut...

  • Page 47: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Align peek nut (marked A) on the heatsink against threaded fastener (marked a) on the CPU socket. Then align peek nuts (marked B, C, D) on the heatsink against threaded fasteners (marked b, c, d) on the CPU socket, making sure that all peek nuts on the heatsink are properly aligned with the correspondent threaded fasteners on the CPU socket.
  • Page 48 Chapter 3: Maintenance and Component Installation 2U Heatsink...

  • Page 49: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Before removing the PHM from the motherboard, be sure to shut down the system and unplug the power cables from the power supply. Then follow the steps below: 1.
  • Page 50 Chapter 3: Maintenance and Component Installation 1. Gently pull the PHM upwards to remove it from the CPU socket. 2U Heatsink...

  • Page 51: Removing The Cpu Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the CPU Carrier Assembly from the PHM To remove the CPU carrier assembly from the PHM, please follow the steps below: 1. Detach the four plastic clips (marked a, b, c, and d) on the CPU carrier assembly from the four corners of the heatsink (marked A, B, C, and D) as shown below.
  • Page 52 Chapter 3: Maintenance and Component Installation 1. When all plastic clips are detached from the heatsink, remove the CPU carrier assembly from the heatsink. 2U Heatsink SP XCC SP MCC...

  • Page 53: Removing The Processor From The Cpu Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the CPU Carrier Assembly Once you have removed the CPU carrier assembly from the PHM, you are ready to remove the processor from the CPU carrier by following the steps below. 1.

  • Page 54: Memory

    Chapter 3: Maintenance and Component Installation 3.4 Memory The X13DEI/X13DEI-T has 16 DIMMs to support up to 4 TB of 256 GB RDIMM/RDIMM DDR5 ECC memory. Note: Memory speed and capacity support depends on the processors used in the system. DIMM Population Guidelines for Optimal Performance For optimal memory performance, follow the instructions listed in the tables below when populating memory modules.

  • Page 55: Memory Population Tables

    2 CPUs & 12 DIMMs CPU1: P1-DIMMB1/P1-DIMMC1/P1-DIMMD1/P1-DIMME1/P1-DIMMF1/P1-DIMMH1 CPU2: P2-DIMMB1/P2-DIMMC1/P2-DIMMD1/P2-DIMME1/P2-DIMMF1/P2-DIMMH1 CPU1: P1-DIMMA1/P1-DIMMB1/P1-DIMMD1/P1-DIMMF1/P1-DIMMG1/P1-DIMMH1 CPU2: P2-DIMMA1/P2-DIMMB1/P2-DIMMD1/P2-DIMMF1/P2-DIMMG1/P2-DIMMH1 CPU1: P1-DIMMA1/P1-DIMMB1/P1-DIMMC1/P1-DIMMD1/P1-DIMME1/P1-DIMMF1/P1-DIMMG1/P1-DIMMH1 2 CPUs & 16 DIMMs CPU2: P2-DIMMA1/P2-DIMMB1/P2-DIMMC1/P2-DIMMD1/P2-DIMME1/P2-DIMMF1/P2-DIMMG1/P2-DIMMH1 Note: This memory configuration is recommended by Supermicro for optimal memory performance. Please use this configuration to maximize your memory performance.

  • Page 56: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots based on the recommended DIMM population tables in the previous section. Locate DIMM memory slots on the motherboard as shown on the next page. 2.

  • Page 57: Dimm Removal

    Chapter 3: Maintenance and Component Installation DIMM Removal Press both release tabs on the ends of the DIMM module to unlock it. Once the DIMM module is loosened, remove it from the memory slot. Warning! Please do not use excessive force when pressing the release tabs on the ends of the DIMM socket to avoid causing any damage to the DIMM module or the DIMM socket.

  • Page 58: Expansion Card Installation

    Chapter 3: Maintenance and Component Installation 3.5 Expansion Card Installation Installing an M.2 Solid State Drive The X13DEI/X13DEI-T can accommodate two M.2 solid state drives (SSDs). Each M.2 socket supports NVMe PCIe 4.0 x4 (32 Gb/s) SSD cards in the 2280 or 22110 form factors. The 22110 form factor is recommended because the appropriate standoff comes pre-installed on the motherboard.

  • Page 59: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 60: Storage Drives

    These carriers also help promote proper airflow. Each carrier has a small space on the front to receive a label, orange or purple, to help distinguish NVMe or SAS/SATA. Note: Enterprise level drives are recommended for use in Supermicro servers. For compatible storage drives, see the...
  • Page 61 Chapter 3: Maintenance and Component Installation Removing a Hot-Swap Drive Carrier from the Chassis 1. Push the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Figure 3-6.

  • Page 62: Checking The Temperature Of An Nvme Drive

    Chapter 3: Maintenance and Component Installation Installing a 2.5" Storage Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the left outside of the carrier and lift out the dummy drive. 2.

  • Page 63: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using the BMC Dashboard. Note: If you are using VROC, see the VROC section in this manual instead.

  • Page 64: Installing A Device In The 5.25" Drive Bay

    A 5.25" peripheral device, such as a DVD drive • One or two additional fixed SATA or solid state drives For a complete listing of peripheral drive options, visit the Supermicro Web site. Installing a Peripheral Device 1. Power down the system and remove the cover.
  • Page 65 Chapter 3: Maintenance and Component Installation Installing a Storage Drive into a 5.25" Drive Tray One 3.5" drive, or two 2.5" drives with an optional bracket (pn MCP-220-00044-0N) can be installed. Additional cables are also required. 1. Power down the system and remove the cover. 2.

  • Page 66: System Fans

    Chapter 3: Maintenance and Component Installation 3.8 System Fans Three hot-swap fans provide cooling. They can be replaced without powering down the system. Fan speed is controlled by a system temperature setting in IPMI. If a fan fails, the remaining fans will ramp up to full speed.

  • Page 67: Installing The Air Shrouds

    Chapter 3: Maintenance and Component Installation Installing the Air Shrouds Air shrouds concentrate airflow to maximize fan efficiency. It covers the processors and heatsinks. Installing an Air Shroud 1. Power down the system as described in Section 3.1. 2. The air shroud fits behind the two fans closest to the power supply. Align the pins and press the air shroud into the chassis along the edges.

  • Page 68: Power Supply

    It should be replaced as soon as convenient. The power supply modules are hot-swappable, meaning they can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120 v or 180-240 v.
  • Page 69 Chapter 3: Maintenance and Component Installation Release Tab Figure 3-14. Power Supply Release Tab 3. Pull the power supply out using the handle. 4. Replace the failed power module with the same model. 5. Push the new power supply module into the power bay until it clicks. 6.

  • Page 70: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.10 Installing Expansion Cards The system can accommodate six PCIe 5.0 cards. The chassis and motherboard have six slots, but PCIe slot # 1 nearest the chassis edge is used by a SAS controller card, AOC- S3908L-H8IR-16DD-P.

  • Page 71: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 72: Headers And Connectors

    The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in drives. It allows the motherboard to deny access if the TPM associated with the drive is not installed in the system.
  • Page 73 JRK1 for NVMe RAID support as shown in the illustration below. Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page under the link: http://www. supermicro.com/support/manuals/. VROC Key Intel VROC Key Pin Definitions...
  • Page 74 The NVMe SMBus (I C) header (JNVI2C1) provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI- proprietary NVMe add-on card and a proper cable installed. See the table below for pin definitions.
  • Page 75 There are two SATA 3.0 ports (I-SATA0~1) on the motherboard. These SATA ports are supported by the Intel C741 PCH chipset. I-SATA0/1 are orange connectors that can be used with Supermicro SuperDOMs with power pins built in, and do not require external power cables with Supermicro SATA DOM.

  • Page 76: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-1. Rear I/O Ports Rear I/O Ports Description Description COM Port 1 1 G LAN1 (X13DEI), 10 G LAN1 (X13DEI-T) Dedicated BMC LAN 1 G LAN2 (X13DEI), 10 G LAN2 (X13DEI-T) USB3/4 (3.0)
  • Page 77 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports and Headers There are four USB 3.0 ports (USB3/4 and USB5/6) on the rear I/O panel. One 10-pin black USB 2.0 header (USB0/1) and one USB 3.0 header (USB7/8) are located on the motherboard, and each supports two USB connections for front access.
  • Page 78 BMC on the motherboard. For more details on the UID LEDs and BMC LEDs, refer to the table below. Also, refer to the BMC User's Guide posted on our website at http:// www.supermicro.com for more information on BMC. UID/BMC Reset Switch (JUIDB1) Features &...

  • Page 79: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers Connector Pins To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 Jumper is identified with a square solder pad on the printed circuit board.
  • Page 80 Chapter 4: Motherboard Connections LAN Port Enable/Disable Jumper JPL1 allows the user to enable the onboard LAN1 and LAN2 ports. The default setting is pins 1-2 to enable the connection. Refer to the table below for jumper settings. LAN Enabled/Disabled Jumper Settings Jumper Setting Definition...

  • Page 81: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators Unit ID LED The rear UID LED indicator is located at LED6. This UID indicator provides easy identification of a system that may need service. UID LED LED Indicator LED Color Definition Blue: On System Identified LAN LEDs Two LAN ports (LAN1 and LAN2) are located on the rear I/O panel of the motherboard.
  • Page 82 Chapter 4: Motherboard Connections Onboard Power LED The Onboard Power LED is located at LEDPWR on the motherboard. When this LED is on, the system power is on. Be sure to turn off the system power and unplug the power cord before removing or installing components.

  • Page 83: Front Control Panel

    These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 84 Chapter 4: Motherboard Connections Power On & BMC/BIOS Status LED Button The Power On and BMC/BIOS Status LED button is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system or display BMC/BIOS status. Refer to the table below for more information.
  • Page 85 Chapter 4: Motherboard Connections Information LED (OH/Fan Fail/PWR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JF1. The LED on pin 7 is active when the UID button (JUIDB1) on the rear I/O panel is pressed.
  • Page 86 Chapter 4: Motherboard Connections Front Panel Power LED The Front Panel Power LED connection is located on pins 15 and 16 of JF1. Refer to the table below for pin definitions. FP Power LED Pin Definitions (JF1) Pins Definition 3.3 V FP PWR LED NMI Button The non-maskable interrupt (NMI) button header is located on pins 19 and 20 of JF1.

  • Page 87: Chapter 5 Software

    1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash, media drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 88 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 89: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wftp/driver. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 90: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 91: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 92: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. Optional Parts Description Part Number Management software SFT-DCMS-Single Kit for two (front) fixed SATA drives 1x MCP-220-00044-0N, 2x CBL-SAST-0624+1*CBL-0082L Kit for two (rear) fixed SATA drives 1x 1xMCP-220-82616-0N+1x CBL-0182L Kit for 16-port SAS RAID controller 1x AOC-S3916L-H16IR-32DD-O...

  • Page 93: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.1 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCI-E root complex. •...

  • Page 94: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/en/products/accessories/addon/AOC-VROCxxxMOD.php Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 95: Configuring Nvme Raid Manually

    Chapter 6: Optional Components Configuring NVMe RAID Manually RAID for NVMe SSDs is enabled by default when Intel VROC Raid Key is populated. It may be managed manually through the UEFI BIOS. 1. Reboot the server and press [DEL] key to access the BIOS options. 2.
  • Page 96 Chapter 6: Optional Components Figure 6-2. BIOS, Manual Mode (Example—your server may look different.) 3. Select the desired PStack# to Enable or Disable the corresponding Intel VMD controller Figure 6-3. BIOS, Enabling VMD for Pstack0...
  • Page 97 Chapter 6: Optional Components 4. Select the desired PCIe slot to Enable or Disable Intel VMD functionality according to the current hardware configuration being used. Hot Plug Capability can also be Enabled or Disabled. Figure 6-4. BIOS, Enabling VMD Functionality per Slot 5.
  • Page 98 Chapter 6: Optional Components Figure 6-6. BIOS, Enabling CPU2 Example 6. Press [F4] to save the configuration and reboot the system and press [DEL] to enter BIOS. Note: Disabling the VMD controller without first deleting the associated existing RAID volume can lead to unexpected behavior. This action is strongly not recommended. Note: The effects of physically changing or swapping a CPU on the VMD controller enablement has not yet been thoroughly tested or documented.
  • Page 99 Chapter 6: Optional Components 10. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller. Figure 6-7. Created Volume without Figure 6-8. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 11. Select specific disks for RAID with an [X]. •...

  • Page 100: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 101: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in drives. It enables the motherboard to deny access if the TPM associated with the drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf. • AOM-TPM-9670V...

  • Page 102: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...

  • Page 103: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 104: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support COM1 JUIDB1 LED6 (UID-LED) 7.3 Troubleshooting Procedures USB5/6 (3.0) FAN5 LAN2 LAN1 USB3/4 (3.0) CTRL LEDBMC BMC_LAN Use the following procedures to troubleshoot your system. If you have followed all of the CPU2 procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service sections in this chapter.

  • Page 105: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.
  • Page 106 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. Storage drive support: Make sure that all storage drives work properly. Replace the bad drives with good ones.

  • Page 107: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 108: Crash Dump Using The Bmc Dashboard

    Caution: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.

  • Page 109: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 110: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 111: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 112: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 113 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 114 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 115 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 116 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 117 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 118 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 119 Appendix A: Warning Statements ¡Advertencia! Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo. Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 120 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 121 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 122 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 123 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 124 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 125 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 126 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 127 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 128 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 129 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 130 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 131 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 132: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual Socket E (LGA-4677) 4th Gen Intel® Xeon® Scalable processors with up to 300 W TDP Chipset Intel® C741 BIOS AMI 32 MB SPI Flash EEPROM Memory 16 DIMMs to support up to 4 TB of 256 GB RDIMM/RDIMM DDR5 ECC memory for up to 4800 MT/s Storage Drives 16 hot-swap 2.5"...
  • Page 133 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Certified Safety Models Compliant with UL or CSA: 213-R12X13, 213-12 Regulatory Compliance...

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