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ThinkSystem SD550 V3
User manual
Lenovo ThinkSystem SD550 V3 User Manual page 4
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Also See for ThinkSystem SD550 V3
:
System configuration manual
(92 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Advertisement
PCIe riser connectors
. . . . . . . . . . . 213
Power distribution board connectors
. . . . . 214
Rear I/O module connector
. . . . . . . . 214
XCC Management front I/O connector
. . . . 215
2.5-inch drive backplane cable routing
. . . . . . 215
Front OCP module and XCC management module
cable routing
. . . . . . . . . . . . . . . . 222
PCIe riser cable routing
. . . . . . . . . . . . 223
Power distribution board cable routing
. . . . . . 225
Rear I/O and OCP module cable routing
. . . . . 226
Chapter 7. System configuration
. . . 229
Set the network connection for the Lenovo XClarity
Controller
. . . . . . . . . . . . . . . . . 229
Set USB port for Lenovo XClarity Controller
connection
. . . . . . . . . . . . . . . . . 230
Update the firmware
. . . . . . . . . . . . . 231
Configure the firmware
. . . . . . . . . . . . 235
Memory module configuration
. . . . . . . . . 236
Enable Software Guard Extensions (SGX)
. . . . . 236
RAID configuration
. . . . . . . . . . . . . 236
Deploy the operating system
. . . . . . . . . . 237
Back up the server configuration
. . . . . . . . 238
Enable Intel
®
On Demand
. . . . . . . . . . . 239
Enable Intel
On Demand Troubleshooting
. . 248
®
Chapter 8. Problem
determination
. . . . . . . . . . . . . 249
Event logs
. . . . . . . . . . . . . . . . . 249
Troubleshooting by system LEDs and diagnostics
display
. . . . . . . . . . . . . . . . . . 251
Drive LEDs
. . . . . . . . . . . . . . . 251
Front operator panel LEDs
. . . . . . . . . 251
Power supply LED
. . . . . . . . . . . . 253
Firmware and RoT security module LEDs
. . . 253
System-board LEDs
. . . . . . . . . . . 254
XCC system management port LEDs
. . . . . 256
External Diagnostics Handset
. . . . . . . 256
General problem determination procedures
. . . . 262
Resolving suspected power problems
. . . . 262
ThinkSystem SD550 V3 User Guide
ii
Resolving suspected Ethernet controller
problems
. . . . . . . . . . . . . . . 263
Troubleshooting by symptom
. . . . . . . . . 264
Intermittent problems
. . . . . . . . . . . 264
Keyboard, mouse, or USB-device
problems
. . . . . . . . . . . . . . . 265
Memory problems
. . . . . . . . . . . . 266
Monitor and video problems
. . . . . . . . 267
Network problems
. . . . . . . . . . . . 268
Observable problems
. . . . . . . . . . . 269
Optional-device problems
. . . . . . . . . 272
Power on and power off problems
. . . . . . 273
Power problems
. . . . . . . . . . . . . 274
Processor problems
. . . . . . . . . . . 274
Serial-device problems
. . . . . . . . . . 275
Software problems
. . . . . . . . . . . . 275
Storage drive problems
. . . . . . . . . . 276
Appendix A. Hardware
disassembling for recycle
. . . . . . . 277
Disassemble the node for recycle
. . . . . . . . 277
Disassemble the chassis for recycle
. . . . . . . 278
Appendix B. Getting help and
technical assistance
. . . . . . . . . . 281
Before you call
. . . . . . . . . . . . . . . 281
Collecting service data
. . . . . . . . . . . . 282
Contacting Support
. . . . . . . . . . . . . 283
Appendix C. Documents and
supports
. . . . . . . . . . . . . . . . 285
Documents download
. . . . . . . . . . . . 285
Support websites
. . . . . . . . . . . . . . 285
Appendix D. Notices
. . . . . . . . . . 287
Trademarks
. . . . . . . . . . . . . . . . 288
Important notes
. . . . . . . . . . . . . . . 288
Electronic emission notices
. . . . . . . . . . 288
Taiwan Region BSMI RoHS declaration
. . . . . 289
Taiwan import and export contact information
. . . 289
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Table of Contents
Troubleshooting
Enable Intel On Demand Troubleshooting
258
Troubleshooting by system LEDs and diagnostics
261
Troubleshooting by symptom
274
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