Emergency Call; Overview - Audi A7 2023 Owner's Manual

Emergency calt
Emergency call
Overview
Applies to: vehicles with emergency call function
'An emergency call is a combination of data trans-
mission and a phone call. Your vehicle uses data
transmission to forward important information,
such as the vehicle and position data, to an emer-
gency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
page 194.
— Audi connect emergency call (TPS emergency
call). This eCall system uses third party emer-
gency call centers, and if necessary, public
emergency call centers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 195.
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.
Emergency call
Operation
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the mobile phone network required
for the installed SIM card is functioning and avail-
able for use. The services made availably by Audi
are only available within the mobile phone net-
194
work coverage area for the mobile phone service
provider selected by Audi.
~The emergency call function cannot be de-
activated in the Infotainment system set-
tings.
~The availability of the TPS emergency call is
limited to certain times.
~The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
ATPS emergency call can be made manually or
automatically > page 194.
In the event that an automatic TPS emergency
call is made, emergency responders as well as
the local emergency call center or police station
may receive the necessary information in order
for help to arrive as quickly as possible.
Making an emergency call
Applies to: vehicles with emergency call function
Fig. 127 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover () to open it.
» Press and hold the emergency call button until
the LED @ blinks. The emergency call will be
made.
» If the emergency call button is pressed by mis-
take, then press it again immediately and hold >