Troubleshooting - Audi A7 2023 Owner's Manual

Smartphone interface
— Wireless Apple CarPlay*/wireless Android
Auto is not available in all countries.
— Wireless Apple CarPlay*/wireless Android
Auto' is only possible in vehicles without a
navigation system or without a detected ve-
hicle position (GPS data) if the following re-
quirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network page 190.
~ If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
= page 29.
~The MMI uses the menu language selected
in your smartphone settings.
Troubleshooting
Applies to: vehicles with smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Some MMI functions are not available when
there is an active smartphone interface con-
nection.
— You cannot connect any mobile devices via
Bluetooth when a smartphone interface
connection is active.
— Usage of the smartphone interface depends
on the availability of services through third
party providers.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content of
these services.
Smartphone inter-
face cannot be
opened.
cle is being operated.
Check the battery charge level on your smartphone.
Check the USB adapter and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
'Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MM| failed. ing function > page 218.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the USB port with charg-
vehicles.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
229