Emergency Call; Introduction - Audi Q7 2018 Owner's Manual

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Emergency call
Introduction
Applies to: vehicles with emergency call fu nction
Depending on the country and the vehicle equip-
ment, the following functions may be available.
With the
emergency call,
you can call for he lp in
dangerous situat ions as quickly as possible. Use
this function when he lp is needed
q
page 201.
With
online roadside assistance,
you can request
assistance if there is a breakdown or a minor acci-
dent
q
page 202 .
(D
Tips
- The services are provided through a SIM
card installed in the vehicle. The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re-
quired for the installed SIM card is function-
ing and ready to operate . The available serv-
ices set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG.
- You can find what data will be transferred
at www.audiusa .com.
- These services cannot be deactivated using
the settings in the Infotainment system .
Emergency call
Description
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center .
Emergen cy call
Making an emergency call
Applies to: vehicles with emergency call function
The emergency call can be made two different
ways.
Fig. 18 3 Front headli ner : cover for the em ergency call but-
ton
Requirement: the LED@ must be green.
Manual emergency call
Requirement: the ignition must be switched on.
.,. Tap the cover (!) to open it.
.,. Press and hold the emergency call button until
the LED@ blinks green. The emergency call is
made.
.,. If the emergency call button is pressed by mis-
take, then press it again immediately until the
LED stays green. The emergency call is can-
celed .
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan -
ces, for example if an airbag deploys. The LED in
the emergency call button @ blinks green . The
emergency call is made . This cannot be canceled.
Note the following LED conditions :
- Green -
the emergency call function is availa-
ble.
- Red -
there is an error in the emergency call
function. Contact an authorized Audi dealer or
authorized Audi Service Facility. No emergency
call can be made.
- Off-
the emergency call function is not availa-
ble, perhaps because no network is available. .,..
201