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TROUBLESHOOTING
PROBLEM
Nothing happens when the
scan button is pulled.
Status LED comes on, but bar
code is not decoded.
Bar code is decoded but not
transmitted to the host.
POSSIBLE CAUSE
No power to the reader
Interface or power cables are loose.
Imager not programmed for correct
bar code type.
Bar code label is unreadable.
Distance between reader and bar code
is incorrect.
Imager not programmed for the cor-
rect host type.
TROUBLESHOOTING
POSSIBLE SOLUTION
Check system power. Ensure power
supply is connected.
Ensure all cable connections are
secure.
Ensure reader is programmed to read
the type of bar code scanned.
Check the label to ensure it is not
defaced. Try scanning another bar code
type.
Move imager closer to or further from
the bar code.
Scan the appropriate host type bar
code.
PRODUCT REFERENCE GUIDE
253
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