Troubleshooting - Datalogic Gryphon GFS4500 Quick Reference Manual

TROUBLESHOOTING

PROBLEM
Nothing happens when
the scan button is
pushed
Status LED comes on,
but bar code is not
decoded
Bar code is decoded but
not transmitted to the
host.
NOTE: For detailed troubleshooting, refer to the
PRG (Product Reference Guide).
POSSIBLE CAUSE
No power to the
imager.
Interface or power
cables are loose.
Imager not pro-
grammed for correct
bar code type.
Bar code label is
unreadable.
Distance between
reader and bar code is
incorrect.
Imager not pro-
grammed for the cor-
rect host type.
Troubleshooting
POSSIBLE
SOLUTION
Check system power.
Ensure power supply is
connected.
Ensure all cable con-
nections are secure.
Ensure reader is pro-
grammed to read the
type of bar code
scanned. Refer to the
PRG for more informa-
tion.
Check the label to
ensure it is not defaced.
Try to scan another bar
code type.
Move imager closer to
or further from the bar
code.
Scan the appropriate
host type bar code.
Refer to the PRG for
more information.
QUICK REFERENCE GUIDE
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