Troubleshooting - Datalogic PowerScan PD9630-SR Quick Reference Manual

Troubleshooting

TROUBLESHOOTING
PROBLEM
Nothing happens
when the scan
button is pulled.
LED comes on,
but bar code does
not decode.
Bar code is
decoded but not
transmitted to the
host.
NOTE: For detailed troubleshooting, refer to the
PRG (Product Reference Guide)
22
POWERSCAN™ PD96XX
POSSIBLE CAUSE
No power to the
reader.
Interface or power
cables are loose.
Reader not
programmed for
correct bar code type.
Bar code label is
unreadable.
Distance between
reader and bar code
is incorrect.
Reader not
programmed for the
correct host type.
POSSIBLE
SOLUTION
Check system power.
Ensure power supply
is connected.
Ensure all cable
connections are
secure.
Ensure reader is
programmed to read
the type of bar code
scanned. Refer to the
PRG for more
information.
Check the label to
ensure it is not
defaced. Try scanning
another bar code
type.
Move the reader
closer to or further
from the bar code.
Scan the appropriate
host type bar code.
Refer to the PRG for
more information.