Accessing Updates; Remote Support; Customer Self Repair - HPE ProLiant User Manual

Add-on products or components
Third-party products or components

Accessing updates

Accessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product
documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenter https://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updates https://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise
Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT: IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise
Support Center. You must have an HPE Onepass set up with relevant entitlements.

Remote support

Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and
accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your
device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnected https://www.hpe.com/services/getconnected
HPE Pointnext Tech Care
https://www.hpe.com/services/techcare https://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecare https://www.hpe.com/services/completecare

Customer self repair

Customer self repair
Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers 58