HPE ProLiant User Manual page 51

One-Button secure erase is unsuccessful or reports errors One-Button secure erase is unsuccessful or reports errors
One-Button secure erase succeeds but some drives are not erased. One-Button secure erase succeeds but some drives are not erased.
One-Button secure erase reports errors, but no specific details. One-Button secure erase reports errors, but no specific details.
iLO log on required during Intelligent Provisioning iLO log on required during
Symptom Symptom
Cannot log on to Intelligent Provisioning without providing iLO user name and password during F10 boot.
Cause Cause
The RBSU BIOS Admin password has been set.
Action Action
1. Force a shutdown, and then boot to the RBSU.
2. Delete the Admin password.
3. Click Save Save and exit.
4. Select System Utilities > Embedded Application > Intelligent Provisioning.
5. Launch Intelligent Provisioning.
Intelligent Provisioning does not launch when F10 is pressed Intelligent Provisioning
Symptom Symptom
Intelligent Provisioning allows service personnel and customers to press the F10 key during System Power-On Self-Test (POST) to load the
latest Intelligent Provisioning automatically.
Solution 1 Solution 1
Cause Cause
There is an issue with the current Intelligent Provisioning files.
Action Action
1. Download the Intelligent Provisioning ISO image and the USB Key Utility from hpe.com. See Using the USB Key Utility for more
information.
2. Create a bootable USB key, and then copy the ISO image.
3. Insert the USB key, and then power up the unit.
4. To boot from the USB key, press F11, and then select Option 3: One Time Boot to USB Drive Key .
The system boots from the USB key and installs IP Recovery. When the installation is complete, the utility prompts you to remove the
USB key.
5. Remove the USB key.
6. Reboot the system and press F10 (IP Recovery) to verify IP Recovery launches properly.
Solution 2 Solution 2
Cause Cause
Intelligent Provisioning F10 boot
does not launch when F10 is pressed
Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers
F10 boot
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