Unsatisfactory Printing - Pitney Bowes DP40S Operator's Manual

4 • Troubleshooting

Unsatisfactory Printing

Symptoms
Vertical white lines in
the direction of feed
can be seen on the
printed page.
Printed images are
fading vertically.
Printing is light.
Partially faded images.
White spots and lines
appear in solid printing.
Vertical lines appear.
4-6
Possible Cause
The LED head is dirty.
The toner is low.
Foreign materials may
be present inside or on
the image drum.
Light-shielding film
of the image drum
cartridge is dirty.
The LED head is dirty.
The toner is low.
The paper is not
suitable for the printer.
The toner cartridge is
not properly seated.
The toner is low.
The paper is moist.
The paper is not
suitable for the printer.
Thickness and type of
paper are inappropriate.
Recycled paper is being
used.
Paper is moist or dry.
The image drum
cartridge is damaged.
The toner is low.
Suggested Remedy
Wipe the LED head with a LED lens cleaner or
with a soft cloth.
Replace the toner cartridge.
Replace the image drum cartridge.
Wipe the film with a LED lens cleaner or with a
soft cloth.
Wipe the LED head with a LED lens cleaner or
with a soft cloth.
Replace the toner cartridge.
Use recommended paper.
Reinstall the toner cartridge.
Replace the toner cartridge.
Use paper stored in proper temperature and
humidity conditions.
Use recommended paper.
Set a proper value for [Media Weight] and
[Media Type] in the menu setup, or set one
value thicker for [Media Weight].
Set one value thicker for [Media Weight] in the
menu setup.
Use paper stored in proper temperature and
humidity conditions.
Replace the image drum cartridge.
Replace the toner cartridge.
SV62531 Rev. B