Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
DP50S Operating Instructions Hardware Guide Guide to the Printer Installing Options Connecting the Printer Cables Configuration Paper and Other Media Replacing Consumables Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information...
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Introduction This manual contains detailed instructions and notes on the operation and use of this printer. For your safety and benefit, read this manual carefully before using the printer. Keep this manual in a handy place for quick reference. For safe and correct use, be sure to read the “Safety Information”...
TABLE OF CONTENTS 1. Guide to the Printer Exterior: Front View........................5 Exterior: Side View........................7 Interior..........................9 Control Panel..........................11 Power on and off........................13 Turning on the Power......................13 Turning off the Power.........................14 Display Panel..........................16 Reading the Display and Using Keys..................17 2. Installing Options Available Options........................19 Order of Option Installation.......................19 Where to Install Options......................20...
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4. Configuration Ethernet Configuration........................47 Specifying an IP Address (No DHCP)..................48 Receiving an IP Address Automatically (DHCP)................50 5. Paper and Other Media Supported Paper for Each Tray....................53 Symbols........................53 Tray 1............................53 Tray 2, 500/1000-sheet Paper Feed Unit (Tray 3 to 5)...............54 2000-sheet Paper Feed Unit (Tray 3)..................56 Bypass Tray..........................56 Paper Weight and Capacity.......................58 Paper Recommendations......................59...
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6. Replacing Consumables Adding Toner..........................91 Replacing the Black Drum Unit/Color Drum Units..............95 Replacing the Transfer Unit....................102 Replacing the Waste Toner Bottle....................108 Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter...........113 Replacing the Fusing Unit....................113 Replacing the Transfer Roller....................117 Replacing the Dustproof Filter....................119 7.
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9. Troubleshooting Error and Status Messages that Appear on the Control Panel..........135 Panel Tones..........................146 Printer Does Not Print......................147 Checking the Port Connection....................149 Printing Problems........................150 Additional Troubleshooting.......................158 10. Removing Misfed Paper Removing Misfed Paper......................161 Paper Misfeed Message (A)....................162 Paper Misfeed Message (B)....................164 Paper Misfeed Message (C)....................166 Paper Misfeed Message (Y).....................171 Paper Misfeed Message (Z).....................172...
1. Guide to the Printer This chapter explains the names and functions of the printer’s components. Exterior: Front View This section explains names and functions of the parts on the front and right side of the printer. BMV003S 1. Standard Output Tray Printed pages are output here.
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1. Guide to the Printer 8. Left Front Cover Open this cover when replacing the waste toner bottle. The waste toner bottle collects toner that is left over during printing. If the “ Waste Toner Bottle full” message appears on the display, replace the waste toner bottle. 9.
Exterior: Side View Exterior: Side View This section explains names and functions of the parts on the rear side of the printer. 1. Expansion Card Slots Remove the cover to install SD cards. 2. Ethernet Port Use a network interface cable to connect the printer to the network. 3.
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1. Guide to the Printer Replace the dustproof filter when the “Replace IntTrans Unit Soon.” message appears on the display. Replace it with the transfer unti together. 6. Power Connector Connect the power cable to the printer. Insert the other end into an electrical outlet. 7.
Interior Interior This section explains names and functions of the parts inside of the printer. BMV005S 1. Fusing Unit Replace the fusing unit when the following messages appear: • “Replace Fusing Unit.” Replace the fusing unit and the transfer roller together. 2.
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1. Guide to the Printer Replace the relevant toner when the following messages appear: • “ Out of toner.” • “ Add toner<K,C,M,Y>”...
Control Panel Control Panel This section explains names and usage of the parts of the control panel. BMV029S 1. Display Displays the current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide.
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1. Guide to the Printer 9. [Suspend/Resume] Key Press this key to suspend a print job. They key lights up while the job is suspended. To resume the job, press this key again. 10. [Job Reset] Key Press this key to cancel an ongoing print job. 11.
Power on and off Power on and off This section explains how to turn on or off the printer’s power. • It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock. •...
1. Guide to the Printer 3. Turn the power switch on. BMV278S The power indicator on the control panel lights up. • Wait until “Ready” appears on the display panel. • The machine may make a noise while initializing. This noise does not indicate a malfunction. Turning off the Power This section explains how to turn off the printer’s power.
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Power on and off 3. Press [Yes]. 4. Wait until a screen prompting you to turn off the main power appears, then turn off the main power switch. • Even if you follow the shutdown procedure, the machine might not shutdown in the following cases: •...
1. Guide to the Printer Display Panel This section explains configuration using the initial screen of the display panel. The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. AQC060S 1.
Display Panel Reading the Display and Using Keys BMW030S 1. [Escape] Key Cancels an operation or returns to the previous display. 2. Scroll Keys Move the cursor in each direction. When the [ ] [ ] [ ] [ ] keys appear in this manual, press the scroll key of the same direction.
2. Installing Options This chapter explains how to install various options for this printer. Available Options By installing options, you can improve printer performance and expand the available fea- tures. • Before installing options, the machine should be turned off and unplugged for at least an hour.
2. Installing Options Where to Install Options Install options in the locations shown in the following illustrations. External options BMW002S 1. 1000-sheet paper feed unit Attach to the underside of the printer. See “Attaching the Paper Feed Unit”. 2. 2000-sheet paper feed unit Attach to the underside of the printer.
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2. Installing Options Internal options BMV141S 1. Optional Interface Board Only one interface board can be installed. • IEEE 1284 interface board 2. Hard disk See “Installing the Memory Expansion Units”. 3. SDRAM module See “Installing the Memory Expansion Units”. 4.
Available Options Cautions When Re-installing the Controller Board When installing options inside the controller board, handle the board carefully while it is outside the printer. To re-install the controller board, holding the handle in the center of the board, push the board firmly into the printer.
2. Installing Options Attaching the Paper Feed Unit This section explains how to attach the paper feed units. • When attaching multiple options, attach the paper feed unit first. • Four people are required to attach the paper feed unit. Make sure that the necessary number of people is available before beginning.
Attaching the Paper Feed Unit Attaching the 1000-sheet/2000-sheet Paper Feed Unit This section describes how to attach the 1000-sheet paper feed unit, and 2000-sheet paper feed unit. The procedure is the same for all units. The 1000-sheet paper feed unit is used as an example. •...
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2. Installing Options • Before using the new paper feed unit, you must configure settings in the printer driver. • Four or more people are required for installation. • Package contents for 1000-sheet paper feed unit BMW044S 1. 1000-sheet paper feed unit 2.
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Attaching the Paper Feed Unit BMW043S 1. 2000-sheet paper feed unit 2. Two brackets 3. Three screws 2. Turn the printer off and unplug the power cable. 3. Remove the packaging from the paper feed unit. 5. Pull out the handle from the right side of the printer. BMV016S 6.
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2. Installing Options The printer should always be lifted by at least four people. 7. Align the front of the printer with the front of the paper feed unit, and slowly lower it. Place it so that it is held firmly in place by the vertical pins. BMW045S Return the handle you pulled out from the printer to its original position.
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Attaching the Paper Feed Unit BMW047S 10. Lift the front of the tray, and slide it carefully into the printer until it stops. BMW048S 11. On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. BMW049S 12.
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2. Installing Options • 1000-sheet paper feed unit: Twin Trays • 2000-sheet paper feed unit: LCT • If the optional paper feed unit was not installed properly, repeat the procedure from the beginning. If it can- not be installed correctly even after reattempting installation, contact your sales or service representative. •...
2. Installing Options Installing the Interface Units Installing the Gigabit Ethernet Board • Before beginning work, ground yourself by touching something metal to discharge any static electricity. Static electricity can damage the board. • Do not subject the board to physical shocks. •...
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Installing the Interface Units 3. Unplug the cable from the Ethernet port, and then cover it with the protective cap. BMV160S 4. Loosen the screw and remove the slot cover. BMV161S The removed cover will not be reused. 5. Remove the 5 screws securing the controller board. BMV268S The removed screws will be used to secure the controller board again later.
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2. Installing Options BMV269S Use both hands to slide the controller board completely out. BMV270S 7. Install the Gigabit Ethernet board in the indicated position. BMV162S Install the hard disk carefully if the SDRAM module is already installed. If the hard disk comes in contact with the SDRAM module, the SDRAM module may become damaged.
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Installing the Interface Units 8. Carefully insert the Gigabit Ethernet board vertically, all the way to the back. BMV163S Push the Gigabit Ethernet board all the way to the back, and confirm that it is securely con- nected to the controller board. 9.
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2. Installing Options 11. Fasten the controller board to the printer using the five screws. BMV271S • Confirm that the board was correctly installed by printing the configuration page. If it is correctly installed, “Gigabit Ethernet Board” will appear for “Device Connection” on the configuration page. •...
Installing the Interface Units • If the board was not installed properly, repeat the procedure from the beginning. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For details, see the operating instructions included with the Bluetooth interface unit. •...
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2. Installing Options 4. Fully insert the IEEE 1284 interface board. BMV177S Confirm that the IEEE 1284 interface board is firmly connected to the controller board. 5. Tighten the two screws to secure the interface board. BMV178S 6. Plug in the power cord, and then turn on the printer. 7.
3. Connecting the Printer Cables This chapter explains how to connect network and USB cables. Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. If you are connecting the printer using the printer’s standard Ethernet port, use a 10BASE-T or 100BASE-TX cable.
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3. Connecting the Printer Cables Connecting to the standard Ethernet port 1. Attach the ferrite core supplied with this printer at the printer end of the Ethernet cable about 5 cm (2.5 inches) ( ) from the connector, making a loop as shown. BBM011S 2.
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Ethernet Cable Connection BAX007S 2. Connect the Ethernet cable to the Ethernet port of the Gigabit Ethernet board. BMV183S 3. Connect the other end of the cable to a network hub, for example, to connect the printer to the network. •...
3. Connecting the Printer Cables Reading the LED Lamps Standard Ethernet port BMV184S 1. Yellow: turns on when 100BASE-TX is in use. It turns off when 10BASE-T is in use. 2. Green: turns on when the printer is properly connected to the network. Ethernet port of the Gigabit Ethernet board BMV185S 1.
USB Cable Connection USB Cable Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. • For users in the United States of America: properly shielded and grounded cables and connec- tors must be used for connections to a host computer (and/or peripheral) in order to meet FCC emission limits.
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3. Connecting the Printer Cables BMV051S • This function requires Camera direct print card. • Make sure your digital camera supports PictBridge. • A USB cable is not supplied. Use the USB cable that was included with your digital camera. 1.
Parallel Cable Connection Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • For users outside the United States of America: properly shielded and grounded cables and con- nectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits.
4. Configuration This chapter explains supported network connections, and settings for the IP addresses and the Wireless LAN security. Ethernet Configuration Configure the following network settings according to the network environment using the control panel. • The following table shows the control panel settings and their default values. These items appear in the [Host Interface] menu.
4. Configuration • If the printer is already placed on a TCP/IP-capable environment, you can also use SmartDeviceMonitor for Admin or a Web browser to configure IP address-related set- tings. Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer. This is only necessary when you will use the printer on a network without DHCP, or want to prevent the printer’s IP address from changing.
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Ethernet Configuration 5. Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. 6. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.
4. Configuration • Change the IP address from “11.22.33.44” to an IP address supported by your network. 11. Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. If you do not select [Specify] in this step, the address you set will not be saved. 12.
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Ethernet Configuration 2. Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. 5.
5. Paper and Other Media This chapter explains the paper sizes and type supported by this printer, and how to load paper in the paper trays. Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.
5. Paper and Other Media 220-240V 120V Plain Paper Recycled Paper Special Paper 1 to 3 Color Paper Letterhead Coated Paper: Gloss Print Types of paper Coated Paper Preprinted Bond Paper Cardstock Middle Thick Thick Paper 1 to 3+ Custom 1 to 8 •...
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Supported Paper for Each Tray 120V 220-240V 11" x 17" 8½" x 13" (Foolscap) 8½" x 14" (Legal) 8¼" x 13" (Folio) 8" x 13" (F/GL²) 8" x 13" (F/GL) Paper sizes requiring manual setting 8½" x 13" (Foolscap) 7¼" x 10½" (Executive) 8½"...
5. Paper and Other Media 2000-sheet Paper Feed Unit (Tray 3) 120V 220-240V 8½" x11" (Letter) Paper sizes Plain Paper Recycled Paper Special Paper 1 to 3 Color Paper Letterhead Coated Paper: Gloss Print Types of Paper Coated Paper Preprinted Bond Paper Cardstock Middle Thick...
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Supported Paper for Each Tray 120V 220-240V B4 JIS 8½" x 14" (Legal) B5 JIS 8½" x 13" (Foolscap) B6 JIS 8¼" x 13" (Folio) 11" x 17" 8" x 13" (F/GL) 8½" x 14" (Legal) 7¼" x 10½" (Executive) Paper sizes requiring manual 8½"...
5. Paper and Other Media • Tracing paper can curl easily due to humidity. If the paper has curled considerably, flatten it first, and then load it. • Some types of paper have a clear vertical or horizontal orientation depending on the direction of the fibers.
Paper Recommendations Paper Recommendations This section describes loading and storing paper, details of each type of paper, and the printable area. Configure the settings depending on the type of paper you are using. • Print quality cannot always be guaranteed for all types of paper that are sold at stores. Storing Paper Take care when storing paper.
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5. Paper and Other Media • Tray 1, 2: 550 • Tray 3: 1000 (1000-sheet paper feed unit) or 2000 (2000-sheet paper feed unit) • Tray 4:550 • Tray 5: 550 • Bypass tray: 100 Paper capacity Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray.
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Paper Recommendations • Tray 1, 2: 550 • Tray 3: 1000 (1000-sheet paper feed unit) or 2000 (2000-sheet paper feed unit) • Tray 4: 550 • Tray 5: 550 • Bypass tray: 100 Paper capacity Make sure paper is not stacked higher than the upper limit mark ( ) inside the tray.
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5. Paper and Other Media • [Thick Paper 1]: Supported Duplex Printing • [Thick Paper 2], [Thick Paper 3]: Not supported • Print speed is slightly slower than when using plain paper. • When loading paper in the printer paper trays or the paper feed units, load at least 20 sheets.
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Paper Recommendations OHP transparencies Printer setup Select [Paper Input] [Paper Type: Bypass Tray] [OHP (Transparency)]. Printer driver setup Select [OHP Transparency] in [Paper Type]. Supported paper feeding tray Bypass tray Make sure paper is not stacked higher than the Paper capacity paper guides inside the bypass tray.
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5. Paper and Other Media Duplex printing Supported Default: [Letterhead 1] If the print quality needs to be improved, select [Maintenance] [General Settings] [Letterhead] Letterhead setup [Letterhead 1] to [Letterhead 3] to change the setting value to a different number depending on the paper thickness that you are using.
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Paper Recommendations Any input tray can be used. Make sure paper is not stacked higher than the Supported paper feeding tray upper limit mark ( ) inside the tray. When using the bypass tray, make sure paper is not stacked higher than the paper guides inside it.
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5. Paper and Other Media Default: [Coated Paper 1] If the print quality needs to be improved, select [Maintenance] [General Settings] [Coated Paper Setting] [Coated Paper 1] to [Coated Paper 7]. When selecting the paper settings depend- ing on the thickness, select [Coated Paper 1] Coated paper setup to [Coated Paper 5].
5. Paper and Other Media Paper Not Supported by This Printer • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper •...
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Paper Recommendations Paper BMW001S • While printing may be possible on the entire page depending on the settings of the printer driver or print conditions, the quality cannot be guaranteed for the 5.2 mm (0.21 inches) margin of the upper side, the 4.2 mm (0.17 inches) margins of the right and left sides, and the 3.2 mm (0.13 inches) margin of the lower side.
5. Paper and Other Media Loading Paper This section describes how to load paper into the paper tray or onto the bypass tray. Do not add paper to a tray before it runs out of paper. If you do so, multiple sheets of paper may be fed at one time, which results in a paper jam.
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Loading Paper 2. Unlock the side guides. BMV055S 3. Pinch the clip on the side guide ( ), and match the guides to the paper size ( BEK001S 4. Align and load paper in the tray with the print side up. You can load up to 550 sheets in each tray.
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5. Paper and Other Media 5. Pinch the clips on the end guide ( ), and match the guide to the paper size ( BEK191S Confirm that there are no gaps between the paper and paper guides. If there are gaps, adjust the guides.
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Loading Paper 1. Press the [Menu] key. BMW028S 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. For example, [Paper Size: Tray 2] is selected for Tray 2 as shown.
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5. Paper and Other Media 6. Press the [Menu] key. BMW028S 7. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 8. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. 9.
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Loading Paper 1. Press the [Menu] key. BMW028S 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Paper Size: (tray name)], and then press the [OK] key. For example, [Paper Size: Tray 2] is selected for Tray 2 as shown.
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5. Paper and Other Media 6. Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm. The settings appear and about two seconds later, the display returns to the [Paper Input] screen.
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Loading Paper Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. 1. Press the [Menu] key. BMW028S 2. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 3.
5. Paper and Other Media • The tray does not support envelopes and OHP transparencies. • Duplex printing is not supported for the following paper types: labels, Thin paper, cardstock, OHP transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), coated paper, coated paper: gloss print.
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Loading Paper BMV059S 3. Push the paper tray carefully into the printer until it stops. • For details about types of paper supported by this printer, see “Supported Paper for Each Tray”. Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray.
5. Paper and Other Media 3. Press the [ ] or [ ] key to select [Paper Type: Tray 3], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the paper type that is loaded, and then press the [OK] key. About two seconds later, the display returns to the [Paper Input] screen.
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Loading Paper 1. Open the bypass tray. BMW072S 2. If you load paper longer than A4 , pull out the bypass tray extension. BEK014S 3. Slide the side guides outward ( ), and then load paper with the print side down ( ), flush against the printer.
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5. Paper and Other Media BEK016S 5. Press the [Menu] key. BMW028S 6. Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. 7. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. 8.
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Loading Paper About two seconds later, the display returns to the [Paper Input] screen. 9. Press the [Menu] key. The display returns to the initial screen. • Make sure paper is not stacked higher than the paper guides inside the bypass tray. •...
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5. Paper and Other Media 3. Press the [ ] or [ ] key to select [Paper Size: Bypass Tray], and then press the [OK] key. 4. Select [Custom Size] using the scroll keys, and then press the [OK] key. 5.
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Loading Paper • Be sure to select the appropriate paper type when you load labels, thick paper, envelopes, or OHP transparencies in the bypass tray. • The paper type selected using the printer driver overrides that selected using the control panel. 1.
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5. Paper and Other Media Printing on Orientation-Fixed or Two-Sided Paper This section explains how to print on paper whose orientation and printing side are unchangeable (let- terhead paper, for example). When loading paper with a fixed orientation, such as letterhead or letter paper, misprints may occur. To make sure documents are printed correctly, press the [Menu] key using control panel, and in the [Maintenance] menu, select [General Settings], [Letterhead Setting] and [On (Always)] .
Using Paper Types that Have Unique Names Using Paper Types that Have Unique Names From Registration of User Paper Types to Use This section explains the procedures for selecting the paper type according to usage, registering the paper type under a unique name, and printing a file using the registered paper type. •...
5. Paper and Other Media • For details about this procedure, see “Loading Paper”, Hardware Guide. 4. Using RPCS Printer Driver, print a document on the registered custom size paper. • Select [Invoice A] for [Paper Type:], then proceed with the printing. When [Paper Type:] is set to [In- voice A], Plain paper that is suitable for “Invoice A”...
Using Paper Types that Have Unique Names 7. Make changes to the following settings: Paper Name: Enter a descriptive name for easier recognition. Paper Type: Select a suitable paper type from the list. The example below is for printing invoices. •...
5. Paper and Other Media Printing Using Registered Paper Types Select a registered paper type to print onto. • This function can be used when the printer is operating in a network, in conjunction with the RPCS printer driver, and under Windows 2000 or higher (under earlier systems, registered paper types appear as [Plain] in the printer driver).
6. Replacing Consumables This chapter explains how to replace consumables. Adding Toner • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when ex- posed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. •...
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6. Replacing Consumables When the following message appears on the display, the toner should be replaced soon. Prepare a new toner. 1. Holding the left and right side grips, carefully open the front cover. BMV060S From the left, the toner is installed in the order of black (K), yellow (Y), cyan (C), and magenta (M). BMV061S...
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Adding Toner 2. Holding the toner of the color to replace, pull it out carefully. BMV062S Do not shake the removed toner. Any remaining toner may leak. Pull the toner out slowly and carefully to prevent leakage. Place the old toner on paper or some other material to avoid dirtying your workspace. 3.
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6. Replacing Consumables 6. Carefully close the front cover. Wait until “ Loading toner” disappears from the display.
Replacing the Black Drum Unit/Color Drum Units Replacing the Black Drum Unit/Color Drum Units Replace the black drum unit/color drum units if any of the following messages appear on the display: When the following messages appear on the display, the black drum unit/color drum units should be replaced soon.
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6. Replacing Consumables The following is the replacement procedure for the black drum unit located at the left end. This proce- dure applies to the replacement of other drum units. 1. Turn off the printer and unplug the power cable. 2.
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Replacing the Black Drum Unit/Color Drum Units BMV067S 5. Pull out the ring pull handle of the black drum unit. BMV068S 6. Holding the handle, pull the drum unit out until the green grip area is completely visible on the left side. BMV069S...
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6. Replacing Consumables 7. Holding the green grip on the left and the handle on the front, pull out the drum unit. BMV070S 8. Take the new black drum unit out of the box. BMV225S For black, install one black drum unit; for color, install all three together. Exposure to light reduces black drum unit/color drum units performance.
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Replacing the Black Drum Unit/Color Drum Units 10. Remove all the orange tape from the drum unit. Do not remove the tape coming out of the unit. 11. Remove the cap. BMV192S 12. Holding the green grip on the left and the handle on the front, carefully insert the front end into the space horizontally.
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6. Replacing Consumables 13. Pushing the front of the drum unit, fully insert it into the printer. BMV073S 14. Lower the handle located on the front of the drum unit, and push it until it clicks into place. BMV074S 15. Holding the drum unit firmly in place, pull out the tape. BMV075S •...
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Replacing the Black Drum Unit/Color Drum Units 17. Pressing both sides, firmly close the inner cover. BMV076S 18. Turn the two green levers clockwise to lock the cover. BMV077S 19. Carefully close the front cover. 20. Plug in the power cable, and then turn on the printer. [Calibrating...] appears on the display, and the printer starts calibration.
6. Replacing Consumables Replacing the Transfer Unit Replace the transfer unit if any of the following messages appear on the display: Replacing the Transfer Unit • The inside of this printer becomes very hot. Do not touch parts labeled “ “...
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Replacing the Transfer Unit 3. Turn the two green levers counterclockwise. BMV065S 4. Pulling the handle, slowly open the inner cover. BMV066S The transfer unit is installed as shown below. BMW003S 5. Push up the lever on the right side, and open the printer’s right cover carefully. Opening the right cover is necessary for transfer unit replacement.
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6. Replacing Consumables BMV103S 6. Turn the green lever located on the left side of the transfer unit counterclockwise. BMW005S 7. Holding the green grip in the center of the transfer unit, pull the unit out until the handles on the top surface become completely visible.
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Replacing the Transfer Unit 8. Lift the handles on the top surface. BMV007S 9. Holding the handles, slowly pull out the transfer unit. 10. Take the new transfer unit out of the bag and remove the cover from the transfer unit. BMW008S 11.
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6. Replacing Consumables 12. Slide the transfer unit along the guide rails into the printer until the upper handles touch the printer body. BMV010S 13. Lower the handles, and then push the front of the transfer unit to fully insert it into the printer. BMW011S 14.
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Replacing the Transfer Unit 15. Pressing both sides, firmly close the inner cover. BMW013S 16. Turn the green levers clockwise. BMW014S 17. Carefully close the right cover. 18. Carefully close the front cover. 19. Plug in the power cable and turn on the printer.
6. Replacing Consumables Replacing the Waste Toner Bottle • Do not incinerate spilled or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Dispose of used toner containers in accordance with local regulations. •...
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Replacing the Waste Toner Bottle 2. Pull out Tray 1 carefully until it stops. BMV078S 3. Open the left front cover slowly. BMV079S 4. Holding the green grip located under the front of the waste toner bottle, and pull it out until the handle on the top is completely visible.
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6. Replacing Consumables 5. Holding the handle, carefully pull out the waste toner bottle horizontally. BMV081S 6. Put the waste toner bottle into the supplied plastic bag to prevent toner from leaking out of the bottle. Then, seal the bag. 7.
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Replacing the Waste Toner Bottle 9. Slowly pull the thick paper out of the waste toner bottle vertically. BMV084S 10. Holding the handle on the top, insert the waste toner bottle into the printer carefully. BMV085S 11. When the waste toner bottle is inserted to the handle area, push the front side of the waste bottle to fully insert it into the printer.
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6. Replacing Consumables 12. Carefully close the left front cover. BMV087S 13. Carefully push Tray 1 into the printer until it stops. 14. Plug in the power cable and turn on the printer.
Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replace the fusing unit if any of the following messages appear on the display: Replace the transfer roller and the dustproof filter at the same time. Replacing the Fusing Unit When replacing the fusing unit, clean it simultaneously.
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6. Replacing Consumables 3. Loosen the screws to remove the brackets from both sides of the fusing unit. BMV257S 4. Raise the C1 levers on both sides. BMV236S 5. Holding the C2 levers, pull out the fusing unit. BMV117S...
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Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter 6. While holding the handles, slowly pull up the fusing unit. BMW035S 7. Clean the lens inside of the printer after pulling up the fusing unit. For details about the cleaning procedure, see the replacement guide provided with the fusing unit. 8.
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6. Replacing Consumables 10. Push the fusing unit back into the printer carefully until it completely stops. BMV119S 11. Push down the C1 levers on both sides. BMV244S 12. Reattach the brackets to both sides of the fusing unit and tighten the screws. BMV258S •...
Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Transfer Roller 1. The transfer roller is installed as shown below. BMW019S 2. Holding the green grips on both sides, pull up the transfer roller. BMW020S 3. Holding the green grips, pull out the transfer roller from the printer. BMW021S...
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6. Replacing Consumables 4. Take the new transfer roller out of the bag. BMW022S Hold the grips on both sides of the transfer roller. 5. Place the transfer roller into the grooves of the printer. BMW023S 6. Secure the transfer roller by pushing the green grips on both sides until it locks into place. BMW024S 7.
Replacing the Fusing Unit, Transfer Roller, and Dustproof Filter Replacing the Dustproof Filter 1. Remove the dustproof filter cover by sliding it to the right. BMW015S 2. Take out the new dustproof filters and glove from the box. 3. Put the glove on either hand. 4.
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6. Replacing Consumables 7. Slide the dustproof filter cover back to its original position. BMW018S 8. Plug in the power cable and turn on the printer.
7. Cleaning the Printer This chapter explains how to clean this printer. Cautions When Cleaning • To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, ad- justed, or repaired, contact your service representative.
7. Cleaning the Printer Cleaning the Friction Pads If the friction pad is dirty, multi-feeds or misfeeds might occur. In this case, clean the pad as shown below. • Do not use chemical cleaner or organic solvent such as thinner or benzine. •...
Cleaning the Friction Pads 4. Reload the paper into the paper tray and push it gently into the printer until it stops. BMV098S Do not slide the paper tray in with force. If you do, the paper guides might move. 2000-sheet Paper Feed Unit 1.
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7. Cleaning the Printer 4. Wipe the friction pad with a soft damp cloth. BMV101S 5. Reload the paper into the paper tray and push it gently into the printer until it stops. BMV102S...
Cleaning the Registration Roller Cleaning the Registration Roller If types of paper other than the standard types are used, specks of paper may stick around the regis- tration roller, causing problems. Clean the registration roller if white dots appear on prints. •...
7. Cleaning the Printer Cleaning the Dustproof Glass Clean the dustproof glass if white lines appear on prints. • Do not forcefully insert the cleaning stick. It may scratch the inside of the printer. 1. Turn the printer off and unplug the power cable. 2.
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Cleaning the Dustproof Glass BMV106S 4. Place the cleaning stick back inside the front cover. BMV107S Clean all holes. 5. Return the cleaning stick inside the front cover. BMV108S Be sure the cloth tape faces down when you replace the stick. 6.
8. Adjusting the Printer This chapter explains how to adjust the color gradations, color alignment, and print position. Adjusting the Color Registration This section describes automatic color adjustment. After moving the printer, printing on thick paper, or printing repeatedly for some time, color degrada- tion may occur.
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8. Adjusting the Printer 5. Press the [OK] key. 6. The confirmation message appears. Press [OK]. Automatic adjustment begins. Automatic adjustment takes about 30 seconds. A confirm message appears when complete. 7. Press [Exit]. The display returns to the Color Registration screen. The display returns to the initial screen.
8. Adjusting the Printer Adjusting Printing Position You can adjust the printing position for the 1000-sheet paper feed unit (tray 3 to tray 5). Only the horizontal printing position can be adjusted. “Horizontal” means perpendicular to the feed direction. Normally you do not need to update the printing position. However, updating is useful in some cases when the optional paper feed unit is installed.
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Adjusting Printing Position 5. Press the [ ] or [ ] key to select [Print Test Sheet], and then press the [OK] key. 6. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key. 7.
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8. Adjusting the Printer 11. Press the [ ] or [ ] key to change the registered value (mm). Increase the value to shift the print area in the direction indicated by the “+” symbol in the diagram below. Decrease to shift the print area in the direction indicated by the “-” symbol. BEK101S ): Print Area ): Paper Feed Direction...
9. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error and Status Messages that Appear on the Control Panel This section explains the meanings of messages that appear on the control panel and what to do when a particular message appears.
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9. Troubleshooting Printing Suspended Printing is suspended. Turn off the printer, and turn it on again to recover. Ready This is the default ready message. The printer is ready for use. No action is required. Remote Diagnostics The printer is performing diagnostic tests remotely. Resetting Job...
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Error and Status Messages that Appear on the Control Panel Add toner<K,C,M,Y> The printer has run out of the indicated toner. Replace the indicated toner cartridge. See p.139 “Add- ing Toner”. Cannot connect=>Comm.Serv. There was a communication error in the remote service modem. Cannot connect=>Comm.Serv./ Check proxy user/password.
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9. Troubleshooting Check @Remote Line Check the connection status of @Remote Line. Check network / settings.(103/203) The IP address setting is incorrect. Check the IP address, subnet mask, and gateway address. For details, see p.79 “Ethernet Configuration”. Cover Open Close the cover indicated on the control panel. Current wireless card is not WPA compatible.
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Error and Status Messages that Appear on the Control Panel Independent-supply toner Independent-supply toner is set. Use toner recommended for this printer. IPv6 Address already exists Link-local Address (109/209) The same IPv6 address already exists. Contact your network administrator. IPv6 Address already exists Stateless Address (109/209) The same IPv6 address already exists.
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9. Troubleshooting No paper in tray. The indicated tray is out of paper. Add more paper. Paper size/type mismatch. Change settings to: A4 (Recycled) The paper type and size in all trays are not the same as the paper tray type and size setting, when Auto Paper Select mode is selected.
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Error and Status Messages that Appear on the Control Panel Check that the wireless LAN or Bluetooth board is installed properly, or contact your sales or service representative. For details about installing the unit, see p.54 “Installing the Interface Units”. Proxy error.
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9. Troubleshooting Replace PCU:Black soon. A new PCU is required. Contact your local vendor. You will need to replace the black drum unit soon. Contact your sales or service representative to obtain a new unit. Replace PCU:Color. You need to replace the color drum units. See p.143 “Replacing the Black Drum Unit/Color Drum Units”. Replace PCU:Color soon.
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Error and Status Messages that Appear on the Control Panel The same IP Address exists on several interfaces (###) The same IP address has already been set on several interfaces. Contact the network administrator. The same IPv4 Address already exists.(102/202) The IPv4 address specified for the machine is already in use by another device on the network.
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9. Troubleshooting Supply Alert Messages (in alphabetical order) Out of toner. Replace Toner Cartridge. The printer is out of the toner color indicated in the message. Replace the indicated toner cartridge. See p.139 “Adding Toner” for installation instructions. Replacement Alert Replace Fusing Unit. You need to replace the fusing unit.
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Error and Status Messages that Appear on the Control Panel Memory Retrieval Error. A memory retrieval error occurred. This alert is displayed when failures cannot be avoided even though ad- ditional memory is installed in the printer. For example, this error can occurs if there is a failure in initializing RPCS.
9. Troubleshooting Panel Tones The following table explains the meaning of the various tone patterns that the printer used to alerts to users about its condition. Tone Pattern Meaning Cause After cooling or being switched on, the printer Two long beeps. Printer ready.
Printer Does Not Print Printer Does Not Print Is the power on? Confirm that the cord is securely plugged into both the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. See “Error and Status Messages that Appear on the Control Panel”.
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9. Troubleshooting Infrastructure Mode Check the signal status in the [Wireless LAN] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.
Printer Does Not Print Checking the Port Connection *(n) varies depending on the number of printers connected. This section describes how to check the print port when the Data In indicator does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.
9. Troubleshooting Printing Problems Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. Check the paper setting of the control panel and printer driver.
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Printing Problems Multiple pages are fed at once. • Check the following: • Paper guides are set correctly, leaving no gaps between paper guides and paper. • The side guides of the paper tray are locked. • Paper guides are not set too tight. If too tight, re-position the guides so that they gently touch the loaded paper.
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9. Troubleshooting Duplex printing cannot be performed. • Duplex printing is not supported for the following paper types: labels, Thin paper, cardstock, OHP transparency, envelopes, thick paper ([Thick Paper 2], [Thick Paper 3]), coated paper, coated paper: gloss print. • Paper heavier than 161 g/m (40 lb.) is loaded.
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Printing Problems Changing the settings with printer driver may help to speed up printing. See the printer driver Help. • The data is so large or complex that it takes time to process it. If the Data In indicator is blinking, the data is being processed.
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9. Troubleshooting Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow. • Select [K: Black] for [Gray reproduction (Text/Line Art):] in the printer driver’s dialog box. See the printer driver Help. Black gradation is not natural.
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Printing Problems • Condensation may have collected. If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See “Paper Recommendations”. •...
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9. Troubleshooting • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied. Printed pages are faint, or have white streaks. • If is flashing, toner is almost depleted. Add toner. See “Adding Toner”.
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Printing Problems Set the file format to standard PDF. As a result of printing using PDF Direct Printing, characters are missing or misshapen. • Before printing, embed the font in the PDF file to be printed. The paper size appears on the control panel and printing is not performed with PDF Direct Print. •...
9. Troubleshooting Additional Troubleshooting • If the printer is still not operating satisfactorily after attempting the flowing solutions, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives. Strange noise is heard.
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Additional Troubleshooting Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent. • If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no Alert-resolved e-mail is sent. Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is re- ceived, Alert-resolved e-mail is received.
10. Removing Misfed Paper This chapter explains how to remove misfed paper. Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. •...
10. Removing Misfed Paper Paper Misfeed Message (A) The “ A Open the part as shown and remove paper.” error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
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Paper Misfeed Message (A) 3. When using bypass tray, remove the misfed paper slowly from inside of the bypass tray. BMV112S 4. If you cannot remove the misfed paper from inside of the bypass tray, remove the misfed paper slowly from outside of the bypass tray.
10. Removing Misfed Paper Paper Misfeed Message (B) The “ B Read instructions in Front Cover to remove.” error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
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Paper Misfeed Message (B) 3. Remove misfed paper slowly. BMV115S 4. Carefully close the right cover.
10. Removing Misfed Paper Paper Misfeed Message (C) The “ C Read instructions in Front Cover to remove.” error message appears when a paper mis- feed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
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Paper Misfeed Message (C) 3. Raise the C1 levers on both sides. BMV236S 4. Holding the C2 levers, pull out the fusing unit. BMV117S 5. Remove the paper carefully. BMV288S...
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10. Removing Misfed Paper 6. If you can not remove the misfeed paper, raise the C3 lever and remove the paper carefully. BMV118S 7. Push the fusing unit back into the printer carefully until it completely stops. BMV119S 8. Push down the C1 levers on both sides. BMV244S...
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Paper Misfeed Message (C) 9. Reattach the brackets to both sides of the fusing unit and tighten the screws. BMV258S 10. Remove the paper slowly from the output area of the printer. BMV120S 11. Carefully close the right cover. • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.
Paper Misfeed Message (Y) Paper Misfeed Message (Y) The “ Y Open the part as shown and remove paper.” error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do not force- fully pull out the tray.
10. Removing Misfed Paper Paper Misfeed Message (Z) The “ Press Z to open cover and remove paper.” error message appears when a paper misfeed occurs inside the duplex unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
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Paper Misfeed Message (Z) 3. Holding knob Z, open the cover, and then remove the paper carefully. BMV242S BMV136S 4. Close the cover. 5. Carefully close the right cover. 6. Open the upper right cover. BEK044S...
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10. Removing Misfed Paper 7. Remove misfed paper slowly. BEK095S 8. Close the upper right cover.
Duplex Print Always Misfeeds Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. 1. Push up the lever on the right side, and open the printer’s right cover carefully. BMV103S 2.
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10. Removing Misfed Paper 4. Using your finger, push the paper up in the direction of the arrow. BMV139S 5. Remove the paper from the upper right cover area carefully. BMV140S 6. Close the upper right cover. 7. Carefully close the right cover.
11. Appendix This chapter explains safety precautions and procedures for moving the printer, consumables, and printer specifications and option specifications. Moving and Transporting the Printer • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.
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11. Appendix Moving the printer a short distance • Be sure to place the printer on a smooth and stable place. 1. Be sure to check the following points: • The power switch is turned off. • The power cord is unplugged from the wall outlet. •...
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Moving and Transporting the Printer • At least four people are required to lift the printer. • Be sure to keep the printer horizontal while moving it. To prevent toner from being re- leased, move the printer slowly. • If optional paper feed units are attached, remove them from the printer and move them separately.
11. Appendix Consumables Print Cartridge Toner Average printable number of pages per toner 20,000 pages Black 15,000 pages Cyan Magenta 15,000 pages Yellow 15,000 pages A4/Letter 5% test chart; 3 pages/job; Cyan, Magenta and Yellow: color printing only. • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.
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Consumables • The number of printable pages is an estimate, based on continuous print jobs of 3 pages. The actual num- ber of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, contents of print images, and environmental conditions such as temperature and humidity.
11. Appendix Transfer Unit Name Average printable number of pages Transfer Unit Impressia 200,000 pages A4/Letter 5% test chart, 3 pages/job. • The number of printable pages is an estimate, based on continuous print jobs of 3 pages. The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
Specifications Specifications Mainframe Configuration: Desktop Memory: 1024 MB Print Process: Laser beam scanning and Electrophotographic printing Dualcomponent development First Print Speed: HDD standard model ” × 11” Color printing: 8 seconds or less, Monochrome printing: 7 seconds or less (A4 , 8 (Letter) ) Note that if the printer has not been used for some time, there may be a short delay before the first page starts printing.
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11. Appendix Resolution: 600 × 600 dpi 1200 × 1200 dpi 2400 × 2400 dpi Printer Language: RPCS, PCL5c/6, PostScript 3, PDF, PJL, PictBridge (optional) Network protocol: TCP/IP, IPX/SPX, AppleTalk, NetBEUI, IPP, SMB Interfaces: Standard: • Ethernet (10BASE-T/100BASE-TX) • USB 2.0, USB Host To use USB 2.0, a USB computer port and cable that support USB 2.0 are required.
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Specifications • 51 dB (A) or less (Basic model/HDD standard model) *1The preceding measurements made in accordance with ISO7779 are actual values. *2Measured at the position of a bystander. Warm-up Time: HDD standard model: 48 seconds (23 °C, 73 °F) HDD standard model: 50 seconds (23 °C, 73 °F) Standard Paper Tray 550 sheets x 2 trays...
11. Appendix Weight: Approximately 97 kg (214 lb.) Options Paper Feed Unit PB3080 Paper Size: , A4 , A5 , B4 JIS , B5 JIS , 11” × 17” , 8½” × 14” (Legal) , 8½ “× 13” (Foolscap) , 8½” × 11” (Letter) , 8¼”...
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Weight: Approximately 26 kg (57.4 lb.) Power Consumption: Maximum 60 W (Power is supplied from the main unit.) LCIT PB3050 Paper Size: : A4 ” × 11”(Letter) Dimensions (W × D × H): 580 × 650 × 260 mm (22.9 × 24.5 × 10.3 inches) Paper Capacity (80 g/m2, 20 lb.): 1000 sheets ×...
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11. Appendix • 50 sheets for the following paper sizes (80 g/m , 20 lb.): A3 , B4 JIS , 12 × , 11 × 17 , 8½ × 14 (Legal) , 8K Paper Size: , 12” × 18” , 11” × 17” , , A4 , A5 , A6...