Mitel MIVOICE OFFICE 400 User Manual page 63

By pressing a single key you can call a team partner or answer a call for
anyone in the team. When a team partner makes a call, the LED for the
corresponding busy lamp field key lights up. This tells you when a team
partner is busy. The busy lamp field key LED flashes to indicate that the
team partner is receiving a call.
• More options with the busy lamp field that are not described here can
be found with the corresponding function.
• A busy lamp field can only be saved on function keys T1 to T20
(Mitel 6867 SIP) or function keys T1 to T40 (Mitel 6869 SIP).
To be able to use the busy lamp field key, it must have been configured as
such with the call number of the team partner, either by your system
administrator or by yourself in the Self Service Portal (see chapter "Config-
uring keys", page 80).
Calling a team partner
You want to call a team partner as quickly as possible.
Calling a team partner:
Press the busy lamp field key of the team partner.
➔
The phone number and possibly the name of the team partner appear on the
display. The team partner is called.
Answering a call for a team partner
Your team partner is called. The LED on the busy lamp field key flashes.
You know that your team partner is not at his desk at present and therefore
decide to answer the call.
You take over the call by pressing the busy lamp field key. As soon as you
have answered the call, your team partner is free again.
Answering a call for a team partner:
Pick up the handset as long as the busy lamp field key LED is flashing.
➔
You hear the dialling tone.
Press the busy lamp field key.
➔
You are through to the person who is calling your team partner.
Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/1.0 – R4.0 – 06.2015
Phoning
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