Mitel MIVOICE OFFICE 400 User Manual page 34

Phoning
Putting a call partner on hold
You want to briefly interrupt the active call.
You can put the call party on hold and then take them back again on the
same phone.
Putting the active call party on hold:
Press the Hold key.
➔
The call party is put on hold. The LED on the line key flashes.
Take back the call party on hold:
Press the Hold key or the flashing line key.
➔
The call is active again.
Enquiry call during a call
You want to call someone else briefly without losing your current call part-
ner. Then you want to resume your conversation with your original call
partner.
With the Enquiry function you can call someone else in the middle of a call
and put your original call partner on hold. You can make enquiry calls to
both internal and external users.
Setting up an enquiry call (you are in a call):
Press a free line key (select using the horizontal navigation key, if necessary).
Enter the call number of the enquiry partner and press the Dial.
➔
Enquiry call party is called; first call partner is put on hold.
Notes:
• You can also set up an enquiry call by pressing the busy lamp field key to
which you have saved the enquiry call party.
• If the other user does not answer, you can cancel the enquiry call with the end
key and take back the first call with the flashing line key.
Ending the enquiry call:
Press the End key.
Retrieving the first parked call party:
Press the flashing line key.
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Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/1.0 – R4.0 – 06.2015