Alpha ESS SMILE-S5 Manual page 80

Maintenance and Troubleshooting
10 INV Slave Lost
11 INV Master Lost
12 Parallel Comm Error
13 Parallel Mode Differ
Inverter slave communication lost
1. Restart the system and check whether
the fault can be cleared.
2. Contact the customer service to remotely
update the inverter EMS and DSP program,
after that confirm whether the fault
continues.
3. If the fault can't be cleared, please contact
the customer service center for further
check.
Inverter master communication lost
1. Restart the system and check whether
the fault can be cleared.
2. Contact the customer service to remotely
update the inverter EMS and DSP program,
after that confirm whether the fault
continues.
3. If the fault can't be cleared, please contact
the customer service center for further
check.
Parallel communication lost
1. Check whether the system configuration
parameters are correct.
2. Check whether the communication
cables of multiple inverters in parallel are
set correctly
3. If the fault can't be cleared, please contact
the customer service center for further
check.
Parallel mode different
1. Check whether the mode of multiple
inverters in parallel is set correctly
2. Restart the system and check whether
the fault can be cleared.
3. If the fault can't be cleared, please contact
the customer service center for further
check.
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