Alpha ESS SMILE G3 User Manual
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Alpha ESS SMILE G3 User Manual

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USER MANUAL OF
SMILE - G3 - S5

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Summary of Contents for Alpha ESS SMILE G3

  • Page 1 USER MANUAL OF SMILE - G3 - S5...
  • Page 2 DISCLAIMER DISCLAIMER Copyright © AlphaESS Co., Ltd. 2022. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of AlphaESS Co., Ltd. The material furnished in this document is believed to be accurate and reliable. The information and recommendations in this document do not constitute commitments or warranties in the form of assignments.

  • Page 3: Disclaimer

    COPYRIGHT STATEMENT COPYRIGHT STATEMENT This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved. Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual. Please do not operate the product before...

  • Page 4: Table Of Contents

    CONTENT CONTENT ........................1 DISCLAIMER ....................2 COPYRIGHT STATEMENT ...........................2 CONTENT ......................4 1. INTRODUCTION ..............4 1.1. Content and Structure of this Document ...................5 1.2. Levels of Warning Messages ..........................6 2. Safety ......................6 2.1. Intended Use ................7 2.2.
  • Page 5 CONTENT ........................33 8. Specification ..............33 8.1. Datasheet of Inverter SMILE-G3-INV ..................... 38 8.2. Datasheet of Battery ....................38 8.3. Safety Data Sheet...

  • Page 6: Introduction

    INTRODUCTION 1. INTRODUCTION 1.1. Content and Structure of this Document This document is valid for product of SMILE-G3 system which include inverter SMILE- G3-INV and battery Smile-G3-BAT. This document describes the mounting, installation, commissioning, configuration, operation, troubleshooting and decommissioning of the product as well as the operation of the product user interface.

  • Page 7: Levels Of Warning Messages

    INTRODUCTION 1.2. Levels of Warning Messages The following levels of warning messages may occur when handling the product DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 8: Safety

    Safety 2. Safety 2.1. Intended Use The inverter, battery packs and the electricity meters make up a system for optimization of self-consumption for a household. The inverter can achieve bidirectional transfer between AC current and DC current. The battery pack is used for the energy storage.

  • Page 9: Safety Instructions For Battery

    Safety 2.2. Safety Instructions for Battery 2.2.1. General Safety Precautions Overvoltage or wrong wiring can damage the battery pack and cause deflagration,  which can be extremely dangerous. All types of breakdown of the battery may lead to a leakage of electrolyte or ...

  • Page 10: Symbols Explanation

    Safety 2.3. Symbols explanation Symbols on the type label of the inverter: Symbol Explanation Beware of a danger zone This symbol indicates that the product must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of electrical voltage The product operates at high voltages.
  • Page 11 Safety Symbol Explanation Beware of a danger zone This symbol indicates that the battery pack must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Risk of chemical burns Risk of explosion Observe the documentation Risk of electrolyte leakage CE marking The product complies with the requirements of the applicable EU...

  • Page 12: Product Introduction And Application Scenarios

    Product Introduction and Application Scenarios 3. Product Introduction and Application Scenarios 3.1. System introduction Dimension(W×H×D)：610×1168×230mm Object Name Explain Cable Cover Cover for the left wiring area Inverter Inverter Smile-G3-Bat-10.1P Battery 3.2. Product Description 3.2.1. Inverter Display Interface Introduction LED Display...

  • Page 13: Application Scenarios

    Product Introduction and Application Scenarios The three LED indicators on the front cover provide information about the SOC operational status of the battery with lights displaying solid white or flashing. ：White LEDs flash ：White LEDs on ：White LEDs off Description Indicator SOC≤10% 10%＜SOC≤30%...

  • Page 14: Ac-Coupled Storage System

    Product Introduction and Application Scenarios DC-coupled Storage System – Scheme 3.3.2. AC-coupled Storage System AC-coupled Storage System–Scheme 3.3.3. Hybrid-coupled Storage System...
  • Page 15 Product Introduction and Application Scenarios Hybrid-coupled Storage System – Scheme...

  • Page 16: Installer Account Register And Install New System

    Installer Account Register and Install New System 4. Installer Account Register and Install New System 4.1. Register on APP 4.1.1. Download and Install the APP 4.1.2. Install New System Australian Installer Please enter your installer account and click install New system to bind the system to your account and set the system.

  • Page 17: Regiter On Alphacoud

    Installer Account Register and Install New System Enter S/N, check code, license, create time, customer full name, contact number, address, and click the save button. If you are an Australian installer, you will need to fill in the Street (NMI), Suburb (NMI) and Postcode (NMI) fields and add a new Region field, which has six fixed options (NSW, QLD, VIC, SA, TAS, WA).
  • Page 18 Installer Account Register and Install New System page. Please refer to “AlphaCloud Online Monitoring Webserver Installers User Manual”, which you can get from AlphaESS sales and get license number from relevant sales from Alpha ESS. Log in to your installer account and choose Storage System Maintenance>...

  • Page 19: Powering On And Off The System

    Powering On and Off the System 5. Powering On and Off the System 5.1. Powering on the System 1) Switch on the battery breaker of the batteries. 2) Switch on the battery breaker which is at the bottom of the SMILE-G3-INV. 3) Press the battery button, if there are more than one battery, the button for each battery should be pressed within 5s of the previous one.

  • Page 20: Maintenance And Troubleshooting

    Maintenance and Troubleshooting 6. Maintenance and Troubleshooting 6.1. Routine Maintenance Normally, the energy storage system need no maintenance or calibration. However, in order to maintain the accuracy of the SOC, it is recommended to perform a full charge calibration for SOC (charging battery until the charging power is 0) on the battery at regular intervals (such as two weeks).

  • Page 21: Troubleshooting

    Maintenance and Troubleshooting Risk of burns due to hot heatsink and housing The heatsink and housing of the inverter can get hot during operation. During operation, do not touch any parts other than the cover.  Wait approx. 30 minutes before cleaning until the heatsink has cooled down. ...
  • Page 22 Maintenance and Troubleshooting fault is existing. Leakage current test 100009 failure 100010 Grid_relay_fault 1. Check whether the environment around inverter is with poor heat dissipation. 100011 Over_Temperature 2. Confirm whether inverter installation meet the installation requirements. Restart the inverter and check whether the 100014 M_S_com_fault fault is existing.
  • Page 23 Maintenance and Troubleshooting 1. Try to lower the ambient temperature. 2. Make sure that the inverter is installed according to the manual and there is no shelter around the inverter. 100024 MPPT2_OTP 3. After the inverter is powered off and waiting for 30 minutes, then restart it.
  • Page 24 Maintenance and Troubleshooting 100034 BAT2_HW_OCP 1. Try to lower the ambient temperature. 2. Make sure that the inverter is installed according to the manual and there is no shelter around the inverter. 100035 INV_OTP 3. After the inverter is powered off and waiting for 30 minutes, then restart it.
  • Page 25 Maintenance and Troubleshooting whether the wiring is correct. 2.Restart the inverter to see if the fault still exists. If it still exists, please call the service center. Check whether the load exceeds the rated power. 10004 Output_overload Restart the inverter to see if the fault still exists.
  • Page 26 Maintenance and Troubleshooting 1. Try to lower the ambient temperature. 2. Make sure that the inverter is installed accordingto the manual and there is no 11000 overtempera- shelter around the machine. ture_alarm 3. After the inverter is powered off and waiting for30 minutes, then restart it.

  • Page 27: Inverter Protection Description

    Maintenance and Troubleshooting 6.2.1. Inverter Protection Description Error LED Display Description Troubleshooting Indictor Code DC-Group: Bus soft start failed BUS_OVP1 Dc_bus_under volt Wait for automatical recovery. If the problem is Bus Short Inverter is solved yet, please faulty, SYS call the service red light is center.
  • Page 28 Maintenance and Troubleshooting LPE Reverse EMSSCI 12V auxiliary power Fault 1.5V auxiliary power Fault 0.5V auxiliary Inverter is power Fault faulty, SYS red light is on, BAT is off, METER NTC Loss is off, COM is on BAT_UVP Wait for automatic recovery.
  • Page 29 Maintenance and Troubleshooting INV HCT Fault Load CT Fault PV1 CT Fault PV2 CT Fault Inverter is Bat1 CT Fault faulty, SYS red light is on, BAT is off, METER is off, COM Bat2 CT Fault is on Wait for automatic recovery.
  • Page 30 Maintenance and Troubleshooting Insulation_faul Inverter is Consistency faulty, SYS Failure red light is Wait for automatic on, BAT is recovery. off, METER If the problem is is off, COM WatchDog is on solved yet, please call the service center. INV Open Loop 1.

  • Page 31: Battery Protection Description

    Maintenance and Troubleshooting 6.2.2. Battery Protection Description Error Description Troubleshooting Display Indictor Code Wait for automatical recovery.If the problem is Temperature difference not be solvedyet,please call the service center. Stop discharging and charging until this code is High- eliminated andwait for the Temperature temperature to drop.

  • Page 32: Battery Error Description

    Maintenance and Troubleshooting 6.2.3. Battery Error Description Error Description Troubleshooting Indictor Code Display Hardware Error 01 error Wait for automatical recovery.If the problem is not be solvedyet, please call the service center. Hardware Error 05 error Circuit Switch on circuit breaker after Error 06 breaker powering off...
  • Page 33 Maintenance and Troubleshooting Power off the battery and power Error 13 over on the battery after 30minutes. temperature Restart battery and in case the Insulation Error 14 problem is not resolved, call for fault service. Restart battery and in case the Total Error 15 problem is not resolved, call for...

  • Page 34: Uninstallation & Return

    Uninstallation & Return 7. Uninstallation & Return 7.1. Removing the Product Procedure Step 1: Power off the energy storage system by following instructions in Chapter  8.2 Powering Off the System. Step 2: Disconnect all cables from the product, including communication cables, ...
  • Page 35 Specification 8. Specification 8.1. Datasheet of Inverter SMILE-G3-INV Item SMILE-G3-S5-INV SMILE-G3-S3.6-INV SMILE-G3-B5-INV Input DC (PV side) Recommended 10000 7200 max. PV power Max. PV input 580 V voltage Rated voltage 360 V Start-up voltage 90 V MPPT voltage 100 ~ 550 V range Max.
  • Page 36 Specification Output AC (Back-up) Rated output 5 kW 3.68 kW 5 kW power Max Apparent 5 kVA 3.68 kVA 5 kVA Output Power Back-up switch <20 ms time Rated output L/N/PE, 230 V voltage Rated Frequency 50/60 Hz Rated output 21.7 A 15.7 A 21.7 A...
  • Page 37 Specification Range Rated Grid 50 / 60 Hz Frequency Rating Grid 21.7 A 15.7 A 21.7 A Output Current Power Factor >0.99 (0.8 leading - 0.8 lagging) Thdi < 3% Protection Class Overvoltage Category Efficiency Max Efficiency >97% EU Efficiency >96.2% Protection Anti-Islanding...
  • Page 38 Specification PV Overvoltage Integrated Protection PV Switch Integrated Battery Breaker Integrated General data Dimensions 610*212*366 mm (W*H*D) Weight 19.5kg Topology Transformerless Operation Temperature -25 ~ +60 °C Range Ingress Protection IP65 Noise Emission <30 dB(A) @1m Cooling Concept Natural convection Max.
  • Page 39 Specification Communication LAN, WiFi (optional) Warranty 5 years standard...
  • Page 40 Specification 8.2. Datasheet of Battery Model SMILE-G3-BAT-10.1P Battery type LFP (LiFePO4) Weight 90 kg Dimension (W*D*H) 610 * 210 * 790 mm Ingress protection IP65 Energy capacity 10.1 kWh Usable capacity 9.6 kWh Nominal voltage 96 V Operating voltage range 90 ~ 108 V Max.
  • Page 41 Lithium Iron Phosphate (LiFePO4, LFP) Proper Shipping Name (ADG Code): Lithium-ion Battery UN/ID No: UN3480 Recommended Use Energy Storage; Battery Packs Details of Manufacturer or Importer Alpha ESS Australia Pty., Ltd. 530 Botany Rd, Beaconsfield Sydney, 2015 Australia Emergency Phone Number 1300 968 933(Australia)
  • Page 42 Specification SECTION 2. HAZARDS IDENTIFICATION Classification of the hazardous chemical EXEMPT FROM HAZARD CLASSES AND CATEGORIES ACCORDING TO AUSTRALIAN GHS. Label elements, including precautionary statements No signal word, pictograms, hazard or precautionary statements have been allocated according to GHS. But there is other label for Transport of Dangerous Goods on package. Other hazards This product is a Lithium Iron Phosphate Battery with certified compliance under the UN Recommendations on Transport of Dangerous Goods, Manual of Tests and...
  • Page 43 Specification SECTION 3. COMPOSITION & INFORMATION ON INGREDIENTS Chemical Name CAS No Weight [%] SPCC-Fe 7439-89-6 20-25 Lithium Iron Phosphate (Lifepo4) 15365-14-7 18-20 Iron 7439-89-6 13-16 Lithium Hexafluorophosphate 21324-40-3 10-12 Copper Metal 7440-50-8 8-12 Carbon 7440-44-0 Aluminum Metal 7429-90-5 Polyester Resin 63148-65-2 Acrylonitrile-butadiene-styrene 9003-56-9...
  • Page 44 Specification SECTION 4. FIRST AID MEASURES Description of necessary first aid measures Eye Contact Rinse eyes with flowering water for 15 minutes and seek medical attention. Skin Contact Wash the affected area thoroughly with soap and water for 15 minutes and seek medical attention. Inhalation If internal contents are inhaled, evacuate the contaminated area, and seek medical attention.
  • Page 45 Specification SECTION 5. FIRE-FIGHTING MEASURES Suitable extinguishing media In case of fire suitable extinguishing media: carbon dioxide or dry chemical. Use Novec 1230, FM-200, or dioxide extinguisher. ABC extinguishers are not effective when the battery pack is on fire Special hazards arising from chemical Contents react with water.
  • Page 46 Specification SECTION 6. ACCIDENTAL RELEASE MEASURES Personal precautions, protective equipment and emergency procedures Wear Personal Protective Equipment (PPE) as detailed in SECTION 8 of this SDS. Environmental precautions See SECTION 12 for additional Ecological Information. Methods and materials for containment and cleaning up If spilt, collect and reuse where possible.
  • Page 47 Specification SECTION 7. HANDLING AND STORAGE Precautions for safe handling Before use carefully read the product manuals Use of safe work practices are recommended to avoid eye or skin contact and inhalation. Observe good personal hygiene, including washing hands before eating. Prohibit eating, drinking and smoking in contaminated areas.
  • Page 48 Specification SECTION 8. EXPOSURE CONTROLS / PERSONAL PROTECTION Exposure control measures This product presents no health hazards to the user when used according to label directions for its intended purposes. Biological monitoring Ingredient Determinant Sampling Time Fluoride in urine Prior to shift 2 mg/L Polyvinylidene Fluoride...
  • Page 49 Specification SECTION 9. PHYSICAL AND CHEMICAL PROPERTIES Appearance: Battery Physical state: Solid Color: Not Determined Ph: Not Determined Odour type: Odorless Odour threshold: Not Determined Melting point: Not Determined Freezing point: Not Determined Boiling point: Not Determined Boiling range: Not Determined Flash point Not Determined Evaporative rate: Not Determined...
  • Page 50 Specification Degree of aggregation 1.35 m² Surface area or agglomeration, and Not Determined dispersibility Biodurability Redox potential Not Determined Not Determined biopersistence Surface coating or Polyester Resin chemistry...
  • Page 51 Specification SECTION 10. STABILITY AND REACTIVITY Reactivity: Not Available Chemical Stability: Stable under normal use. Possibility of hazardous reactions: Polymerization will not occur. Conditions to avoid: Heat above 70°C or incinerate. Deform. Mutilate. Crush. Pierce. Disassemble. Recharge. Short circuit. Expose over a long period to humid conditions. Incompatible materials: Battery contents are incompatible with water (evolving flammable gas), oxidizing agents (e.g.
  • Page 52 Specification SECTION 11. TOXICOLOGICAL INFORMATION Information on likely routes of exposure Acute toxicity Information available for the product: No specific acute toxicity data exists for this product. Batteries consist of a hermetically sealed metallic container containing a number of chemicals and materials of construction that may be hazardous upon release.
  • Page 53 Specification SECTION 12. ECOLOGICAL INFORMATION Ecotoxicity The product is not classified as environmentally hazardous. However, this does not exclude the possibility that large or frequent spills can have a harmful or damaging effect on the environment. Persistence and degradability Not determined. Bioaccumulative potential Not determined.
  • Page 54 Specification SECTION 13. DISPOSAL CONSIDERATIONS Disposal Methods Disposal of Wastes Recycling is encouraged. Do NOT dump into sewage or water bodies. Dispose of in accordance with local, state and federal laws and regulations. Contaminated Packaging Disposal should be in accordance with applicable regional, national and local laws and regulations.
  • Page 55 Specification SECTION 14. TRANSPORT INFORMATION URE Product listed in Section 1 is designed to comply with standard international shipping regulations including the UN Recommendations on the Transport of Dangerous Good; the IATA Dangerous Goods Regulations and the International Maritime Dangerous Goods Code. LAND TRANSPORT SEA TRANSPORT AIR TRANSPORT...
  • Page 56 Specification SECTION 15. REGULATORY INFORMATION Safety, health and environmental regulations Poison schedule A poison schedule number has not been allocated to this product using the criteria in the Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP). Classifications Safework Australia criteria is based on the Globally Harmonised System (GHS) of Classification and Labelling of Chemicals.
  • Page 57 Specification SECTION 16. OTHER INFORMATION Original Preparation Date: 19 Apr 2022 Document Number: VPM_SDS023 Document Title: SMILE-G3-BAT-10.1P Battery SDS Version Number: Revision Summary: Current Revision Date: 19 Apr 2022...
  • Page 58 Specification...

This manual is also suitable for:

Smile s5Smile-g3-s5-invSmile-g3-s3.6-invSmile-g3-b5-inv

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