CyberData 011324 Series Operation Manual
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CyberData 011324 Series Operation Manual

Sip paging amplifier
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The IP Endpoint Company
SIP Paging Amplifier
Operations Guide
Part #011324
Document Part #931971A
for Firmware Version 20.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Paging Amplifier Operations Guide Part #011324 Document Part #931971A for Firmware Version 20.5.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 931971A, which corresponds to firmware version 20.5.0, was released on June 15, 2023. Operations Guide 931971A CyberData Corporation...
  • Page 4 Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 931971A CyberData Corporation...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 931971A CyberData Corporation...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 931971A CyberData Corporation...

  • Page 7: Table Of Contents

    Appendix A Mounting the Amplifier A.1 Mount the Amplifier .......................92 A.2 Dimensions ..........................93 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ..................94 B.2 Documentation ........................94 B.3 Contact Information ........................95 B.4 Warranty and RMA Information ....................95 Index Operations Guide 931971A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    Model number Serial number begins with 324 1. This figure is just an example. The revision and version information in this figure may be different than the label on your product. Operations Guide 931971A CyberData Corporation...

  • Page 9: Typical System Installation

    SIP Paging Amplifier is normally installed as part of a public address system. Figure 1-2. Typical Installation Compliant PoE Ethernet Switch The IP66 Analog Horn IP-PBX Server (part #011471) must be purchased separately. SIP Paging Amplifier VoIP Phone Operations Guide 931971A CyberData Corporation...

  • Page 10: Features

    Autoprovisioning via HTTPS, HTTP or TFTP • HTTPS web based configuration • Configurable event generation for device health and status monitoring • 802.11q VLAN tagging • HTTPS command interface • Support for Cisco SRST resiliency Operations Guide 931971A CyberData Corporation...

  • Page 11: Supported Protocols

    PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the SIP Paging Amplifier for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931971A CyberData Corporation...

  • Page 12: Specifications

    Warranty 2 Years Limited Part Number 011324 a.When used with the 011471 Horn (sold separately). b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 931971A CyberData Corporation...

  • Page 13: Typical Coverage

    10,000 square feet depending on ambient background noise levels. 1.7.1 Intelligibility Outdoor Field Test The figure below shows the intelligibility outdoor field test of the device when it is used with the 011471 IP66 Outdoor Analog Horn. Figure 1-3. Intelligibility Outdoor Field Test Operations Guide 931971A CyberData Corporation...

  • Page 14: Typical Warehouse Paging Setup

    Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn to Loud Speaker Amplifier Horn Speaker to Horn Speaker Office Bathroom Typical Example of a 70,000 Square Feet Warehouse Paging Set up Operations Guide 931971A CyberData Corporation...

  • Page 15: Compliance

    1.8.3 Industry Canada (IC) Compliance Statement Operation is subject to the following two conditions: 1.This device may not cause interference, and 2.This device must accept any interference, including interference that may cause undesired operations of the device. ICES-3 Class A Operations Guide 931971A CyberData Corporation...

  • Page 16: Chapter 2 Installing The Sip Paging Amplifier

    SIP Paging Amplifier and includes a kit for mounting. Table 2-2. Parts List Quantity Part Name Illustration SIP Paging Amplifier Assembly Installation Quick Reference Guide SIP Paging Amplifier Accessory Kit Operations Guide 931971A CyberData Corporation...

  • Page 17: Sip Paging Amplifier Setup

    SIP Paging Amplifier Setup 2.2 SIP Paging Amplifier Setup Set up and configure each SIP Paging Amplifier before you mount it. CyberData delivers each SIP Paging Amplifier with the factory default values indicated in Table 2-3: Table 2-3. Factory Default Settings—Default of Network...

  • Page 18: Sip Paging Amplifier Components

    To restore the factory defaults, complete the following steps: 1. Press and hold the RTFM switch for several seconds. 2. Release the RTFM switch. The device will be restored to the factory default settings, and will announce "restoring defaults” and “rebooting.” Operations Guide 931971A CyberData Corporation...

  • Page 19: Connecting The Sip Paging Amplifier

    *Note: 16 gauge (AWG) wiring is recommended.  Standard 1 Speaker Configuration (802.3af mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 20 Standard 1 Speaker Configuration *Note: 16 gauge (AWG) wiring is recommended.  (802.3at mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 21 *Note: 16 gauge (AWG) wiring is recommended.  *Note: If you are using 16 gauge (AWG) wiring, the maximum recommended If the speaker will be routed outside, then CyberData length of the wiring to each horn should suggests using CL2 or CL3 certified wiring.

  • Page 22: Sip Paging Amplifier System Installation And Connection Options

    Paging Amplifier will be played to the speaker(s) and line- out connection as the lowest priority audio. The IP66 Analog Horn (part #011471) must be purchased separately. Music Source Operations Guide 931971A CyberData Corporation...
  • Page 23 LED strobe light Output Contacts AC or DC-rated depending upon controlled device AC or DC requirements Power DC Power Supply Source (Max. 30 VDC @ 1A) Figure 2-12. Sensor Connection Paging Amplifier Operations Guide 931971A CyberData Corporation...

  • Page 24: Strobe Connections Behind The Port Cover

    24 VDC Auxiliary Power Source Connections (replacement of PoE power) Connection Description J6-1 +24VDC J6-2 Ground J6-3 Chassis Ground Strobe Connections Connection Description JX-1 Ground JX-2 Strobe positive power (+24V) JX-3 Ground JX-4 I2C data JX-5 I2C clock Operations Guide 931971A CyberData Corporation...

  • Page 25: Connecting The 011288 Auxiliary Rgb (Multi-Color) Strobe Kit

    Mounting Screw *Note: The optional 011490 Outdoor Auxiliary RGB (Multi-Color) Strobe Kit can also be connected. See Figure 2-16. 1.The optional 011490 Outdoor Auxiliary RGB (Multi-Color) Strobe Kit can also be connected. See Figure 2-16 Operations Guide 931971A CyberData Corporation...
  • Page 26 Indoor Auxiliary RGB Strobe Lock Washer Speaker / PA / Intercom to Strobe Cable Speaker / PA / Intercom to Strobe Cable Remove Cord Grip Assembly then Replace with Network Cable 1/2" EMT Compression Connector Operations Guide 931971A CyberData Corporation...
  • Page 27 Speaker / PA / Intercom to Strobe Cable Network Cable Ground Wire Speaker / PA / Intercom to Strobe Cable 1/2" EMT Compression Connector Remove Cord Grip Assembly then Replace with 1/2" EMT Conduit 1/2" EMT Compression Connector Operations Guide 931971A CyberData Corporation...

  • Page 28: Ethernet Connection

    Ethernet Use a RJ 45 cable. SIP Paging Amplifier 2.2.7 Loudspeaker Type Using the amplified output, the CyberData SIP Paging Amplifier supports the 011471 IP66 Analog Horn or equivalent unamplified loudspeaker. Figure 2-17. 011471 IP66 Analog Horn 2.2.8 Cabling/Wiring Using the amplified output, you may connect a 011471 Horn or equivalent unamplified speaker to a SIP Paging Amplifier with good quality speaker wire that is 16 gauge and limited to 25 feet in length with two loudspeakers or 50 feet in length with one loudspeaker.

  • Page 29: Confirm Operation

    GREEN The Link/Network Activity (Link/Act.) LED blinks to (Link/Act.) indicate network traffic. Figure 2-18. SIP Paging Amplifier LEDs Power (Pwr) LED (BLUE/GREEN) Link / Act. Status Power Link/Network Activity (Link/Act.) LED Status LED (GREEN) (GREEN) Operations Guide 931971A CyberData Corporation...

  • Page 30: Confirm The Ip Address And Test The Audio

    1. Use a bent paperclip or a similar object to press and hold the RTFM switch for several seconds. 2. Release the RTFM switch. The device will be restored to the factory default settings, and will announce "restoring defaults" and "rebooting." Operations Guide 931971A CyberData Corporation...

  • Page 31: Factory Default Settings

    Table 2-7. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 931971A CyberData Corporation...

  • Page 32: Sip Paging Amplifier Web

    Link to the Multicast page. Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931971A CyberData Corporation...

  • Page 33: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-21. Figure 2-21. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931971A CyberData Corporation...
  • Page 34 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-22. Figure 2-22. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931971A CyberData Corporation...

  • Page 35: Log In To The Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 36 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-23. Home Page CyberData SIP Paging Amp 324200001 v20.5.0 v20.5.0 v20.5.0 Operations Guide 931971A CyberData Corporation...
  • Page 37 Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Import Settings Operations Guide 931971A CyberData Corporation...
  • Page 38 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931971A CyberData Corporation...

  • Page 39: Configure The Device

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-24. Figure 2-24. Device Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 40 64 characters in length. Timezone Enter the tz database string of your timezone. Examples: America/Los_Angeles America/New_York Europe/London America/Toronto https://en.wikipedia.org/wiki/List_of_tz_database_time_zones for a full list of valid strings. Current Time Displays the current time. Power Settings Operations Guide 931971A CyberData Corporation...
  • Page 41 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Click on the Test Relay button to do a relay test. Operations Guide 931971A CyberData Corporation...

  • Page 42: Configure The Audio

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.6 Configure the Audio 1. Click the Audio menu button to open the Audio page. See Figure 2-25. Figure 2-25. Audio Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 43 Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the device audio quality and volume. Operations Guide 931971A CyberData Corporation...

  • Page 44: Configure The Network Parameters

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-26). Figure 2-26. Network Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 45 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 931971A CyberData Corporation...
  • Page 46 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931971A CyberData Corporation...

  • Page 47: Configure The Sip (Session Initiation Protocol) Parameters

    1. Click on the SIP menu button to open the SIP page (Figure 2-27). Figure 2-27. SIP Page—Top CyberData SIP Paging Amp The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 48 SIP Paging Amplifier Setup Figure 2-28. SIP Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931971A CyberData Corporation...
  • Page 49 Specify the SIP User ID for the second backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the second backup SIP server. Enter up to 64 alphanumeric characters. Operations Guide 931971A CyberData Corporation...
  • Page 50 This will generally only need to be enabled when using an SBC or SIP ALG in conjunction with a remote SIP server. Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets. Operations Guide 931971A CyberData Corporation...
  • Page 51 Description SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 52 The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931971A CyberData Corporation...
  • Page 53 “fade” type scenes. The red LED value for Nightringer. Green The green LED value for Nightringer. Blue The blue LED value for Nightringer. Use this button to preview the strobe flashing behavior for the Nightringer Strobe Settings. Operations Guide 931971A CyberData Corporation...
  • Page 54 Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931971A CyberData Corporation...
  • Page 55 The delayed DTMF functionality is available in Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-29. SIP Page Set to Point-to-Point Mode CyberData SIP Paging Amp Device is set to NOT register with a SiP server Operations Guide 931971A...
  • Page 56 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931971A CyberData Corporation...

  • Page 57: Configure The Ssl Parameters

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-30 Figure 2-31). Figure 2-30. SSL Configuration Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 58 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-31. SSL Configuration Page Operations Guide 931971A CyberData Corporation...
  • Page 59 Note: When using a password, it must be entered and saved before importing the certificate. Download Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Click the Save button to save your configuration settings.
  • Page 60 Info Window appears. See Section 2.3.9.1, "Certificate Info Window". Removes this certificate from the list of trusted certificates. After clicking on this button, the Remove Server Certificate Window appears. See Section 2.3.9.2, "Remove Server Certificate Window". Operations Guide 931971A CyberData Corporation...
  • Page 61 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-32. Figure 2-32. Certificate Info Window Operations Guide 931971A CyberData Corporation...
  • Page 62 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-33. Remove Server Certificate Window Operations Guide 931971A CyberData Corporation...

  • Page 63: Configure The Multicast Parameters

    The Multicast page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 64 1. Click on the Multicast menu button to open the Multicast page. See Figure 2-34. Figure 2-34. Multicast Page CyberData SIP Paging Amp The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 65 Select desired color (only one may be chosen). The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings. Operations Guide 931971A CyberData Corporation...
  • Page 66 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931971A CyberData Corporation...

  • Page 67: Configure The Sensor

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor Page (Figure 2-35). Operations Guide 931971A CyberData Corporation...
  • Page 68 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-35. Sensor Page CyberData SIP Paging Amp The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 69 Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Brightness How bright the strobe will blink when the sensor is triggered. This is the maximum brightness for “fade” type scenes. Operations Guide 931971A CyberData Corporation...
  • Page 70 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Click the Test Sensor button to test the sensor. Operations Guide 931971A CyberData Corporation...

  • Page 71: Configure The Audiofiles

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-36). Figure 2-36. Audiofiles Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 72 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-37. Audiofiles Page Operations Guide 931971A CyberData Corporation...
  • Page 73 '8' corresponds to the spoken word “eight.” '9' corresponds to the spoken word “nine.” Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Corresponds to the spoken word “dot.” (24 character limit).
  • Page 74 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931971A CyberData Corporation...
  • Page 75 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-38 through Figure 2-40. Figure 2-38. Audacity 1 Figure 2-39. Audacity 2 Operations Guide 931971A CyberData Corporation...
  • Page 76 SIP Paging Amplifier Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-40. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931971A CyberData Corporation...

  • Page 77: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-41). Figure 2-41. Event Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 78 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931971A CyberData Corporation...
  • Page 79 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 80 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...
  • Page 81 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...

  • Page 82: Configure The Autoprovisioning Parameters

    By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-42. Figure 2-42. Autoprovisioning Page CyberData SIP Paging Amp Operations Guide 931971A CyberData Corporation...
  • Page 83 Enter up to 6 digits. A value of 0 will disable this option. Note: To use the auto update options, make sure that the Enable NTP setting on the Device Page page is selected (see Table 2-10). Operations Guide 931971A CyberData Corporation...
  • Page 84 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931971A CyberData Corporation...
  • Page 85 As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and on their server, they have a file named 0020f7123456.xml (the same as the mac address of the device). Operations Guide 931971A CyberData Corporation...
  • Page 86 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931971A CyberData Corporation...
  • Page 87 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931971A CyberData Corporation...
  • Page 88 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931971A CyberData Corporation...
  • Page 89 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 90 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 91 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931971A CyberData Corporation...
  • Page 92 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931971A CyberData Corporation...
  • Page 93 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931971A CyberData Corporation...

  • Page 94: Downloading The Firmware

    (Figure 2-44). Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. Figure 2-44. Firmware Page 5. Click on the Browse button, and then navigate to the location of the firmware file.
  • Page 95 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931971A CyberData Corporation...
  • Page 96 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931971A CyberData Corporation...

  • Page 97: Reboot The Device

    Section 2.3.4, "Log in to the Home Page". 1. Click on the Reboot button on the Home page (Figure 2-46). A normal restart will occur. Figure 2-46. Home Page CyberData SIP Paging Amp 324200001 v20.5.0 v20.5.0 v20.5.0 Reboot Operations Guide...

  • Page 98: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931971A CyberData Corporation...

  • Page 99: Appendix A Mounting The Amplifier

    Consult a certified electrician for details. Note For mounting, use the two Size 8 Extra-Wide Round Head Self-Tapping Screws to secure the enclosure. Operations Guide 931971A CyberData Corporation...

  • Page 100: Dimensions

    5 - LINE - OUT (+) 4 - SENSE - (+) 3 - SENSE - COM 2 - LED COM 1 - LED (+) Dimensions are in Inches [Millimeters] 0.4 [11] 1.1 [29] 4.2 [107] Operations Guide 931971A CyberData Corporation...

  • Page 101: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011324 B.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011324 Operations Guide 931971A...

  • Page 102: Contact Information

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 103: Index

    (door sensor) 62 connections 15 activity LED 22 contact information 95 address, configuration login 28 contact information for CyberData 95 amplified outputs 12 current network settings 38 high power mode 14 CyberData contact information 95 how to use and connect 12...
  • Page 104 SIP server login 42 login 28 payload types 5 lease, SIP server expiration time 42 play audio locally (door sensor) 62 LEDs 22 point-to-point configuration 48 lengthy pages 59 polycom default channel 59 Operations Guide 931971A CyberData Corporation...
  • Page 105 16 sensor setup page 50 sensor setup parameters 50 sensors 62 server address, SIP 42 verifying service 95 network link and activity 22 power on 22 enable SIP operation 42 VLAN ID 38 Operations Guide 931971A CyberData Corporation...
  • Page 106 VLAN tagging support 38 VLAN tags 38 volume multicast volume 36 sensor volume 36 SIP volume 36 warranty policy at CyberData 95 web configuration log in address 28 web page navigation 25 web page navigation 25 wget, free unix utility 91...

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