CyberData 011324 Operation Manual
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CyberData 011324 Operation Manual

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The IP Endpoint Company
SIP Paging Amplifier
Operations Guide
Part #011324
Document Part #931156K
for Firmware Version 12.0.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Paging Amplifier Operations Guide Part #011324 Document Part #931156K for Firmware Version 12.0.3 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 The following browsers have been tested against firmware version 12.0.3: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931156K CyberData Corporation...
  • Page 4 Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 931156K CyberData Corporation...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 931156K CyberData Corporation...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 931156K CyberData Corporation...

  • Page 7: Table Of Contents

    Appendix B Setting up a TFTP Server B.1 Set up a TFTP Server ......................102 2.1.1 In a LINUX Environment .....................102 2.1.2 In a Windows Environment ..................102 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................103 Operations Guide 931156K CyberData Corporation...
  • Page 8 C.2 Documentation ........................103 C.3 Contact Information ......................104 C.4 Warranty and RMA Information ....................104 Index Operations Guide 931156K CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Paging Amplifier (PoE), look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011324. Figure 1-1. Model Number Label www.cyberdata.net SIP Paging Amplifier...

  • Page 10: Typical System Installation

    SIP Paging Amplifier is normally installed as part of a public address system. Figure 1-2. Typical Installation Compliant PoE Ethernet Switch The IP66 Analog Horn IP-PBX Server (part #011471) must be purchased separately. SIP Paging Amplifier VoIP Phone Operations Guide 931156K CyberData Corporation...

  • Page 11: Features

    Configurable event generation for device health and status monitoring • TLS 1.2 enhanced security for IP Endpoints in a local or cloud-based environment • 802.11q VLAN tagging • HTTP command interface • Support for Cisco SRST resiliency Operations Guide 931156K CyberData Corporation...

  • Page 12: Supported Protocols

    PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the SIP Paging Amplifier for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931156K CyberData Corporation...

  • Page 13: Specifications

    15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Warranty 2 Years Limited Part Number 011324 a.When used with the 011471 Horn (sold separately). b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide...

  • Page 14: Typical Coverage

    Note: Boost 3 can be slightly distorted on the high Ambient Noise: end of the audio waveform, but this boost will ~70dBC output a higher dB level and is s ll intelligible in our tes ng. Operations Guide 931156K CyberData Corporation...

  • Page 15: Typical Warehouse Paging Setup

    Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn to Loud Speaker Amplifier Horn Speaker to Horn Speaker Office Bathroom Typical Example of a 70,000 Square Feet Warehouse Paging Set up Operations Guide 931156K CyberData Corporation...

  • Page 16: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931156K CyberData Corporation...

  • Page 17: Chapter 2 Installing The Sip Paging Amplifier

    Table 2-2. Parts List Quantity Part Name Illustration SIP Paging Amplifier Assembly Installation Quick Reference Guide SIP Paging Amplifier Mounting Accessory Kit, RoHS (part #071057A) which includes: (2)Plastic Ribbed Anchors (2) #6 Sheet Metal Screws Operations Guide 931156K CyberData Corporation...

  • Page 18: Sip Paging Amplifier Setup

    SIP Paging Amplifier Setup 2.2 SIP Paging Amplifier Setup Set up and configure each SIP Paging Amplifier before you mount it. CyberData delivers each SIP Paging Amplifier with the factory default values indicated in Table 2-3: Table 2-3. Factory Default Settings—Default of Network...

  • Page 19: Sip Paging Amplifier Components

    Status LED will blink during a page when it is online. Power (PWR) LED (GREEN/BLUE) The Power (PWR) LED is GREEN in low power mode ( 802.3af) 802.3at) . BLUE during high power mode ( The IP Endpoint Company Operations Guide 931156K CyberData Corporation...

  • Page 20: Connecting The Sip Paging Amplifier

    *Note: 16 gauge (AWG) wiring is recommended.  Standard 1 Speaker Configuration (802.3af mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 21 Standard 1 Speaker Configuration *Note: 16 gauge (AWG) wiring is recommended.  (802.3at mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 22 *Note: 16 gauge (AWG) wiring is recommended.  *Note: If you are using 16 gauge (AWG) wiring, the maximum recommended If the speaker will be routed outside, then CyberData length of the wiring to each horn should suggests using CL2 or CL3 certified wiring.

  • Page 23: Sip Paging Amplifier System Installation And Connection Options

    Paging Amplifier out connection as the lowest priority audio. The IP66 Analog Horn (part #011471) must be purchased separately. Music Source Operations Guide 931156K CyberData Corporation...
  • Page 24 LED strobe light Output Contacts AC or DC-rated depending upon controlled device AC or DC requirements Power DC Power Supply Source (Max. 30 VDC @ 1A) Figure 2-12. Sensor Connection Paging Amplifier Operations Guide 931156K CyberData Corporation...

  • Page 25: Strobe Connections Behind The Port Cover

    Microphone chassis ground connections MIC IN J6-2 Microphone signal input J6-3 Microphone common input Strobe Connections Name Connection Description J9-1 Ground J9-2 Strobe positive power (+24V) STROBE J9-3 Ground J9-4 I2C data J9-5 I2C clock Operations Guide 931156K CyberData Corporation...

  • Page 26: Connecting The Strobe

    Strobe Cable Kit (Part of RGB Strobe) Back Plate Mounting Screw Cable Grommet Hole Plug & Mounting Grommet Screw Slot Slot to STROBE Cover Plate 011288 Auxiliary RGB Strobe Kit RGB Strobe STROBE Paging Amplifier MIC IN Operations Guide 931156K CyberData Corporation...

  • Page 27: Sip Paging Amplifier Jumpers

    PoE IEEE 802.3at—Factory Only 2.2.7 Ethernet Connection Table 2-6 for details about the SIP Paging Amplifier connection. Table 2-6. SIP Paging Amplifier Connection Connection Connection Details Location Ethernet Use a RJ 45 cable. SIP Paging Amplifier Operations Guide 931156K CyberData Corporation...

  • Page 28: Loudspeaker Type

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.2.8 Loudspeaker Type Using the amplified output, the CyberData SIP Paging Amplifier supports the 011471 Horn or equivalent unamplified loudspeaker. Figure 2-16. 011471 Horn 2.2.9 Cabling/Wiring Using the amplified output, you may connect a 011471 Horn or equivalent unamplified speaker to a SIP Paging Amplifier with good quality speaker wire that is 16 gauge and limited to 25 feet in length with two loudspeakers or 50 feet in length with one loudspeaker.

  • Page 29: Confirm Operation

    Link/Activity (Link/Act.) GREEN The Link/Activity (Link/Act.) LED blinks to indicate network traffic. Figure 2-17. SIP Paging Amplifier LEDs Volume Speed (SPD) LED Link/Activity (Link/Act.) LED (AMBER) (GREEN) Power (PWR) LED Status LED PWR Status (BLUE/GREEN) (GREEN) Operations Guide 931156K CyberData Corporation...

  • Page 30: Confirm The Ip Address And Test The Audio

    1. Use a bent paperclip or a similar object to press and hold the RTFM switch until you hear the device announce the words, “restoring defaults” and “rebooting”. 2. Release the RTFM switch. The device will be restored to the factory default settings. Operations Guide 931156K CyberData Corporation...

  • Page 31: Adjust The Volume

    Device Page, complete the following steps: 1. Go to the Home Page. 2. Select the Device Page. 3. In the Multicast Volume box, type a number between 0 (lowest) and 9 (highest). 4. Select Save. Operations Guide 931156K CyberData Corporation...
  • Page 32 Device Page, complete the following steps: 1. Go to the Home Page. 2. Select the Device Page. 3. In the Loopback Volume box, type a number between 0 (lowest) and 9 (highest). 4. Select Save. Operations Guide 931156K CyberData Corporation...
  • Page 33 2-19) on the SIP Paging Amplifier face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-20. External Volume Dial Volume External volume dial PWR Status Operations Guide 931156K CyberData Corporation...

  • Page 34: Factory Default Settings

    Table 2-8. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931156K CyberData Corporation...

  • Page 35: Sip Paging Amplifier Web

    Link to the Multicast page. Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931156K CyberData Corporation...

  • Page 36: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-22. Figure 2-22. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931156K CyberData Corporation...
  • Page 37 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-23. Figure 2-23. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931156K CyberData Corporation...

  • Page 38: Log In To The Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 39 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-24. Home Page CyberData Paging Amplifier 324100001 v12.0.3 Operations Guide 931156K CyberData Corporation...
  • Page 40 Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931156K CyberData Corporation...
  • Page 41 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931156K CyberData Corporation...

  • Page 42: Configure The Device

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-25. Figure 2-25. Device Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 43 802.3AT power sources and allows this speaker to play audio at higher volumes. If you are sure this speaker is connected to an 802.3AT power source, but it is not being detected correctly, you can override the automatic settings below. Operations Guide 931156K CyberData Corporation...
  • Page 44 Auto-Answer Incoming Calls When selected, the device will automatically answer incoming calls. When Auto-Answer Incoming Calls is disabled, the device will play a ring tone (corresponds to Ring Tone on the Audiofiles page) out of the speaker. Operations Guide 931156K CyberData Corporation...
  • Page 45 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931156K CyberData Corporation...
  • Page 46 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931156K CyberData Corporation...
  • Page 47 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931156K CyberData Corporation...
  • Page 48 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931156K CyberData Corporation...

  • Page 49: Configure The Network Parameters

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-26). Figure 2-26. Network Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 50 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 931156K CyberData Corporation...
  • Page 51 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931156K CyberData Corporation...

  • Page 52: Configure The Sip (Session Initiation Protocol) Parameters

    1. Click on the SIP menu button to open the SIP page (Figure 2-27). Figure 2-27. SIP Page—Top CyberData Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 53 SIP Paging Amplifier Setup Figure 2-28. SIP Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931156K CyberData Corporation...
  • Page 54 SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931156K CyberData Corporation...
  • Page 55 When enabled, the device will send one registration with an expiry of 0 on boot. Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets. Operations Guide 931156K CyberData Corporation...
  • Page 56 Description SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 57 The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931156K CyberData Corporation...
  • Page 58 “fade” type scenes. The red LED value for Nightringer. Green The green LED value for Nightringer. Blue The blue LED value for Nightringer. Use this button to preview the strobe flashing behavior for the Nightringer Strobe Settings. Operations Guide 931156K CyberData Corporation...
  • Page 59 Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931156K CyberData Corporation...
  • Page 60 The delayed DTMF functionality is available in Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-29. SIP Page Set to Point-to-Point Mode CyberData Paging Amplifier Device is set to NOT register with a SiP server Operations Guide 931156K...
  • Page 61 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931156K CyberData Corporation...

  • Page 62: Configure The Multicast Parameters

    The Multicast page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 63 1. Click on the Multicast menu button to open the Multicast page. See Figure 2-30. Figure 2-30. Multicast Page CyberData Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 64 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931156K CyberData Corporation...
  • Page 65 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931156K CyberData Corporation...

  • Page 66: Configure The Ssl Parameters

    Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-31). Figure 2-31. SSL Configuration Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 67 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-32. SSL Configuration Page Operations Guide 931156K CyberData Corporation...
  • Page 68 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-33. SSL Configuration Page Operations Guide 931156K CyberData Corporation...
  • Page 69 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 70 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup 2.3.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-34. Figure 2-34. Certificate Info Window Operations Guide 931156K CyberData Corporation...
  • Page 71 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-35. Remove Server Certificate Window Operations Guide 931156K CyberData Corporation...

  • Page 72: Configure The Sensor

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor Page (Figure 2-36). Operations Guide 931156K CyberData Corporation...
  • Page 73 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-36. Sensor Page CyberData Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 74 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Operations Guide 931156K CyberData Corporation...
  • Page 75 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931156K CyberData Corporation...

  • Page 76: Configure The Audiofiles

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-37). Figure 2-37. Audiofiles Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 77 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-38. Audiofiles Page Operations Guide 931156K CyberData Corporation...
  • Page 78 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup Figure 2-39. Audiofiles Page Operations Guide 931156K CyberData Corporation...
  • Page 79 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 80 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931156K CyberData Corporation...
  • Page 81 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-40 through Figure 2-42. Figure 2-40. Audacity 1 Figure 2-41. Audacity 2 Operations Guide 931156K CyberData Corporation...
  • Page 82 SIP Paging Amplifier Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-42. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931156K CyberData Corporation...

  • Page 83: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-43). Figure 2-43. Event Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 84 HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931156K CyberData Corporation...
  • Page 85 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931156K CyberData Corporation...
  • Page 86 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 87 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...
  • Page 88 Installing the SIP Paging Amplifier SIP Paging Amplifier Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...

  • Page 89: Configure The Autoprovisioning Parameters

    Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-44. Figure 2-44. Autoprovisioning Page CyberData Paging Amplifier Operations Guide 931156K CyberData Corporation...
  • Page 90 Enter up to 6 digits. A value of 0 will disable this option. Note: To use the auto update options, enable the Set Time with NTP Server on boot setting on the Device Page page (see Table 2-11). Operations Guide 931156K CyberData Corporation...
  • Page 91 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931156K CyberData Corporation...
  • Page 92 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 93 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931156K CyberData Corporation...
  • Page 94 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931156K CyberData Corporation...
  • Page 95 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931156K CyberData Corporation...
  • Page 96 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 97 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 98 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931156K CyberData Corporation...
  • Page 99 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931156K CyberData Corporation...
  • Page 100 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931156K CyberData Corporation...

  • Page 101: Downloading The Firmware

    4. Click on the Firmware menu button to open the Firmware page. See Figure 2-46. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.2, "Reboot the Device".
  • Page 102 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 931156K CyberData Corporation...

  • Page 103: Reboot The Device

    Section 2.3.4, "Log in to the Home Page". 1. Click on the Reboot button on the Home page (Figure 2-47). A normal restart will occur. Figure 2-47. Home Page CyberData Paging Amplifier 324100001 v12.0.3 Reboot Operations Guide 931156K CyberData Corporation...

  • Page 104: Command Interface Post Commands

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_3=yes" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_4=yes" Operations Guide 931156K CyberData Corporation...
  • Page 105 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_0=yes" Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_1=yes" Operations Guide 931156K CyberData Corporation...
  • Page 106 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_ringtone=yes" Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_nightring=yes" Operations Guide 931156K CyberData Corporation...
  • Page 107 Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/sensor.cgi" --post-data "doortest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 931156K CyberData Corporation...

  • Page 108: Appendix A Mounting The Amplifier

    The SIP Paging Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the two #6 SHEET METAL SCREWS to secure the enclosure. Operations Guide 931156K CyberData Corporation...

  • Page 109: Dimensions

    Line-In (+) - 5 Relay COM - 4 Relay NO/NC - 3 Door Sense/Button Common (GND) - 2 Door Sense/Button Contact (+) - 1 www.cyberdata.net 0.326 [8.3] 3.295 [83.7] 1.042 [26.5] Dimensions are in Inches [Millimeter] Operations Guide 931156K CyberData Corporation...

  • Page 110: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931156K CyberData Corporation...

  • Page 111: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011324 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011324 Operations Guide 931156K...
  • Page 112 Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 113 9 connections 15 activate relay (door sensor) 66 contact information 104 activity LED 21 contact information for CyberData 104 address, configuration login 30 current network settings 42 amplified outputs 12 CyberData contact information 104 high power mode 14...
  • Page 114 21 nightring tones 57 Nightringer 92 identifier names (PST, EDT, IST, MUT) 39 nightringer settings 49 identifying your product 1 NTP server 35 illustration of amplifier mounting process 100 import settings 32 import/export settings 32 Operations Guide 931156K CyberData Corporation...
  • Page 115 2 speaker configuration for two speakers 14 product specifications 5 speaker wire 20 protocols supported 4 SRST 46 standard 1 speaker configuration 12 status LED 11 subnet mask 10 supported protocols 4 reboot 94 Operations Guide 931156K CyberData Corporation...
  • Page 116 SIP volume 35 volume adjustment 23 volume boost 35 volume control dial disable 35 volume dial 25 warranty policy at CyberData 104 web access password 10 web access username 10 web configuration log in address 30 web page navigation 27...

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