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CyberData 011579 Operation Manual

Sip paging 25v/70v amplifier
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The IP Endpoint Company
SIP Paging 25V/70V Amplifier
Operations Guide
SIP Compliant
Part #011579
Document Part #931996A
for Firmware Version 21-0-0b04
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011579

  • Page 1 The IP Endpoint Company  SIP Paging 25V/70V Amplifier Operations Guide SIP Compliant Part #011579 Document Part #931996A for Firmware Version 21-0-0b04 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 931996A, which corresponds to firmware version 21-0-0b04, was released on June 4, 2023. CyberData Corporation 931996A Operations Guide...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931996A Operations Guide...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931996A Operations Guide...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931996A Operations Guide...

  • Page 7: Table Of Contents

    DTMF Not Bypassed ......................45 2.6.10 Configure the SSL Parameters ..................46 Certificate Info Window ....................50 Remove Server Certificate Window ................51 2.6.11 Configure the Multicast Parameters ................52 Assigning Priority ......................54 Polycom Paging ......................54 2.6.12 Configure the Schedules Parameters ................55 CyberData Corporation 931996A Operations Guide...
  • Page 8 Mounting the SIP Paging 25V/70V Amplifier 104 A.1 Mounting ..........................104 A.2 Dimensions ..........................106 Appendix A Troubleshooting/Technical Support A.1 Frequently Asked Questions (FAQ) ..................107 A.2 Documentation ........................107 A.3 Contact Information ......................108 A.4 Warranty and RMA Information ....................108 CyberData Corporation 931996A Operations Guide...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Paging 25V/70V Amplifier, look for a model number label similar to the one shown Figure 1-1. Confirm the following: • The model number on the label should be 011579. • The serial number on the label should begin with 579. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Features

    Support for security code to prevent unwanted paging access • Supports multiple user accounts, with distinct login credentials • Volume adjustment via web interface or front panel LCD controls • Supports the CyberData WiFi Alert Buttons • Sends and receives multicast • Fault sense input •...

  • Page 11: Specifications

    RoHS Compliant; FCC Part 15 Class A; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant Warranty 2 Years Limited Part Number 011579 a. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. CyberData Corporation 931996A Operations Guide...

  • Page 12: Compliance

    1.4.3 Industry Canada (IC) Compliance Statement Operation is subject to the following two conditions: 1.This device may not cause interference, and 2.This device must accept any interference, including interference that may cause undesired operations of the device. ICES-3 Class A CyberData Corporation 931996A Operations Guide...

  • Page 13: Chapter 2 Setting Up The Sip Paging 25V/70V Amplifier

    The packaging for the SIP Paging 25V/70V Amplifier includes the parts in Table 2-1. Table 2-1. Parts List Quantity Part Name Illustration SIP Paging 25V/70V Amplifier Installation Quick Reference Guide Power cord Accessory Kit Terminal Blocks Rubber Feet CyberData Corporation 931996A Operations Guide...

  • Page 14: Typical Installation

    Setting Up the SIP Paging 25V/70V Amplifier 2.2 Typical Installation Figure 2-1 illustrates how the SIP Paging 25V/70V Amplifier is normally installed as part of a paging system. Figure 2-1. Typical Installation Speaker Matrix Note: Configuration as pictured above CyberData Corporation 931996A Operations Guide...

  • Page 15: Connecting The Sip Paging 25V/70V Amplifier

    Line Level Output (+) Line Level Output (-) Reserved This equipment may be sensitive to ESD discharges. A certain level of performance might be impacted if this happens. Please take this precaution when installing and operating the equipment. CyberData Corporation 931996A Operations Guide...

  • Page 16: Ground Connection

    2.3.1 Ground Connection This connection allows you to connect the device to an electrical ground. 2.3.2 Line In This RCA 10K Ohm Hi-Z input connection allows you to connect an external music player to the internal amplifier. CyberData Corporation 931996A Operations Guide...

  • Page 17: Page Port Output Connections

    (Section 2.6.5, "Configure the Device Parameters"), every time an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. CyberData Corporation 931996A Operations Guide...

  • Page 18: Connect To The Power Source

    Connect the Amplifier to a standard 100-240VAC, 50/60Hz external power supply 100-240V AC Power Input Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis ground CyberData Corporation 931996A Operations Guide...

  • Page 19: Connect To The Network

    Connect to the Network 2.3.5 Connect to the Network Plug one end of a standard Ethernet cable into the device Ethernet port. Plug the other end into your network. Figure 2-4. Connecting to the Network CyberData Corporation 931996A Operations Guide...

  • Page 20: Confirm That The Sip Paging 25V/70V Amplifier Is Up And Running

    You can disable Beep on Initialization on the Device Status Paging Configuration page. (GREEN LED) (GREEN/BLUE LED) 2.3.6.1 Verify Network Activity The square, GREEN Network Activity LED blinks when there is network traffic. CyberData Corporation 931996A Operations Guide...

  • Page 21: Announcing The Ip Address

    Confirm that the SIP Paging 25V/70V Amplifier is Up and Running 2.4 Announcing the IP Address To announce the IP address for the SIP Paging 25V/70V Amplifier, briefly press and then quickly release the RTFM switch. See Figure 2-6. Figure 2-6. RTFM Switch RTFM Switch CyberData Corporation 931996A Operations Guide...

  • Page 22: Restore The Factory Default Settings

    2. Use the toggle button to select Speak IP Address or Restore Defaults, and then Enter to activate. 3. Selecting Restore Defaults will bring up the confirmations screen, where selecting Enter will restore defaults. 4. The device will announce, "restoring default configuration" and "rebooting." CyberData Corporation 931996A Operations Guide...

  • Page 23: Configuring The Sip Paging 25V/70V Amplifier

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 931996A Operations Guide...

  • Page 24: Sip Paging 25V/70V Amplifier Web

    Link to the Schedules page. Link to the Fault page. Link to the WiFi-Buttons page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. CyberData Corporation 931996A Operations Guide...

  • Page 25: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-9. Figure 2-9. Toggle Help Button and Question Marks Question mark  appears next to the web page items CyberData Corporation 931996A Operations Guide...
  • Page 26 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-10. Figure 2-10. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear CyberData Corporation 931996A Operations Guide...

  • Page 27: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the Downloads tab on the following webpage: https://www.cyberdata.net/pages/011579...
  • Page 28 Setting Up the SIP Paging 25V/70V Amplifier Log in to the Configuration GUI Figure 2-11. User Login Page Figure 2-12. Home Page 579000001 v21.0.0 v21.0.0 v21.0.0 CyberData Corporation 931996A Operations Guide...
  • Page 29 Shows the current status of Nightringer Server. Import Settings Use this button to select a configuration file to import. After selecting a configuration file, click Import to import the configuration from the selected file. Export Settings CyberData Corporation 931996A Operations Guide...
  • Page 30 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Logs out the current user and returns to the user log in page Figure 2-13. Users List CyberData Corporation 931996A Operations Guide...
  • Page 31 Authorizes a user to view and edit the Events web page. Autoprov Authorizes a user to view and edit the Autoprov web page. Firmware Authorizes a user to view and edit the Firmware web page. CyberData Corporation 931996A Operations Guide...
  • Page 32 Authorizes a user to view and edit the Autoprov web page. Firmware Authorizes a user to view and edit the Firmware web page. Click the Save button to save your configuration settings. Closes the dialog box without saving changes CyberData Corporation 931996A Operations Guide...
  • Page 33 Configure the autoprovisioning parameters. Click on the Autoprov button and see Section 2.6.17, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Firmware button any time you need to upload new versions of the firmware. Section 2.7, "Upgrade the Firmware" for instructions. CyberData Corporation 931996A Operations Guide...

  • Page 34: Configure The Device Parameters

    In addition, you may also enable Polycom Paging to page Polycom IP phones using their proprietary Polycom Paging protocol. 1. Click on the Device button to open the Device page. See Figure 2-15. Figure 2-15. Device Page CyberData Corporation 931996A Operations Guide...
  • Page 35 Bypassing DTMF will result in all calls being relayed to PGROUP 0 Any security code entered for PGROUP 0 will be ignored if DTMF is bypassed Beep on Init Device will play the user defined “pagetone” audio file when it boots. CyberData Corporation 931996A Operations Guide...
  • Page 36 Enable placing a SIP call on a recovery temperature action. Dial Out Extension The extension to dial on a recovery temperature action. Dial Out ID The ID to use with the dial out extension on a recovery temperature action. CyberData Corporation 931996A Operations Guide...
  • Page 37 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Logs out the current user and returns to the user log in page CyberData Corporation 931996A Operations Guide...

  • Page 38: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the SIP Paging 25V/70V Amplifier and communicate with it. Click the Network button on the Home page to open the Network page. Figure 2-16. Network Page CyberData Corporation 931996A Operations Guide...
  • Page 39 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. CyberData Corporation 931996A Operations Guide...
  • Page 40 The SIP Paging 25V/70V Amplifier’s IP Address: The SIP Paging 25V/70V Amplifier is delivered with a factory default IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. CyberData Corporation 931996A Operations Guide...

  • Page 41: Configure The Sip Parameters

    2.6.7 Configure the SIP Parameters The SIP parameters enable the device to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP page. Figure 2-17. SIP Page CyberData Corporation 931996A Operations Guide...
  • Page 42 This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. CyberData Corporation 931996A Operations Guide...
  • Page 43 Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length. CyberData Corporation 931996A Operations Guide...
  • Page 44 Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values are 50-1000. RTP Encryption (SRTP) When enabled, a SIP call's audio streams are encrypted using SRTP. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. CyberData Corporation 931996A Operations Guide...
  • Page 45 6. In the Register Expiration field, enter the number of seconds the SIP Paging 25V/70V Amplifier registration lease remains valid with the SIP Server. The SIP Paging 25V/70V Amplifier automatically re-registers with the SIP server before the lease expiration timeout. CyberData Corporation 931996A Operations Guide...

  • Page 46: Point-To-Point Configuration

    4. Enter the device's IP address as a “speed dial” (also called “auto-dial”) key on the phone(s) from which you want to page. Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-18. SIP Page Register with a SIP Server is not selected Enable SIP Operation is selected CyberData Corporation 931996A Operations Guide...

  • Page 47: Point-To-Point Fault Sense Reporting

    Figure 2-19. SIP Page Register with a SIP Server is not selected Enable SIP Operation is selected 2. Click on the Save button to save the changes. 3. Click on the Reboot button to reboot the device. CyberData Corporation 931996A Operations Guide...
  • Page 48 Establishing point-to-point SIP calls may not work with all phones. Figure 2-20. Fault Page In the Dial Out Extension field, enter the IP address of the phone that is to be called when a fault is detected at the Fault Sense Input. CyberData Corporation 931996A Operations Guide...

  • Page 49: Configure The Paging Groups (Pgroups) Parameters

    1. Click on the PGROUPS button to open the PGROUPS page. See Figure 2-21. Figure 2-21. PGROUPS Page CyberData Corporation 931996A Operations Guide...
  • Page 50 2-23), edit the PGROUP (see Table 2-12, "Configure PGROUP Window") and click on the Save Changes button. 3. On the PGROUPS page (Figure 2-21), click on the Reboot button. Click the Save button to save your configuration settings. CyberData Corporation 931996A Operations Guide...
  • Page 51 Setting Up the SIP Paging 25V/70V Amplifier Configure the Paging Groups (PGROUPS) Parameters Figure 2-22. Warning Figure 2-23. Configure PGROUP Window CyberData Corporation 931996A Operations Guide...
  • Page 52 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Click the Cancel button to close the Configure PGROUP window. Click the OK button to save your configuration settings. CyberData Corporation 931996A Operations Guide...

  • Page 53: Operating The Sip Paging 25V/70V Amplifier

    DTMF), the device will not play or relay any audio because the device will be waiting at the zone entry prompt. The DTMF from the sender would have to be sent as RFC2833 RTP events (i.e. "out of band"). CyberData Corporation 931996A Operations Guide...

  • Page 54: Configure The Ssl Parameters

    Setting Up the SIP Paging 25V/70V Amplifier Configure the SSL Parameters 2.6.10 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-24 Figure 2-25). Figure 2-24. SSL Configuration Page CyberData Corporation 931996A Operations Guide...
  • Page 55 Setting Up the SIP Paging 25V/70V Amplifier Configure the SSL Parameters Figure 2-25. SSL Configuration Page CyberData Corporation 931996A Operations Guide...
  • Page 56 Note: When using a password, it must be entered and saved before importing the certificate. Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. CyberData Corporation 931996A Operations Guide...
  • Page 57 Restore Defaults will restore the default list of registered CAs and Remove All will remove all registered CAs. Provides details of the certificate. After clicking on this button, the Certificate Info Window appears. See Section 2.6.10.1, "Certificate Info Window". CyberData Corporation 931996A Operations Guide...

  • Page 58: Certificate Info Window

    Section 2.6.10.2, "Remove Server Certificate Window". 2.6.10.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-26. Figure 2-26. Certificate Info Window CyberData Corporation 931996A Operations Guide...

  • Page 59: Remove Server Certificate Window

    The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-27. Remove Server Certificate Window CyberData Corporation 931996A Operations Guide...

  • Page 60: Configure The Multicast Parameters

    The Multicast Configuration page allows the device to join up to 10 paging zones for receiving ulaw/alaw, G722, or G729 RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many devices can be in a given paging zone.
  • Page 61 Or, select Disabled to disable this channel. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Note You must click on the Save button for the changes to take effect. CyberData Corporation 931996A Operations Guide...

  • Page 62: Assigning Priority

    Polycom phone. The default is 224.0.1.116, port 5001, but can be configured through the phone. Polycom defaults to channels 1, 24, and 25, but can also be configured. The payload should be 20 ms and the codec G711.Mu. CyberData Corporation 931996A Operations Guide...

  • Page 63: Configure The Schedules Parameters

    Export: Export currently active schedule. Load: Load imported or created schedules. This makes the loaded schedule active. Delete: Delete imported or created schedules. Deleting currently active schedule is not allowed. Help: Launches the help text CyberData Corporation 931996A Operations Guide...
  • Page 64 Opens the Configure Scheduled Event window for the corresponding event. See Figure 2-30, "Configure Scheduled Event Window" Table 2-16, "Configure Scheduled Event Window Parameters" Removes the event from the schedule. Opens a new Configure Scheduled Event window. CyberData Corporation 931996A Operations Guide...
  • Page 65 Setting Up the SIP Paging 25V/70V Amplifier Configure the Schedules Parameters Figure 2-30. Configure Scheduled Event Window CyberData Corporation 931996A Operations Guide...
  • Page 66 Deactivate indefinitely — The relay will be deactivated indefinitely. Click the Cancel button to close the Configure Scheduled Event window. Click the Save button to save your configuration settings. Note www.cyberdata.net/bell-download/ has a set of sounds that can be downloaded. CyberData Corporation 931996A Operations Guide...

  • Page 67: Configure The Calendar

    Delete: Delete imported or created schedules. Deleting currently active schedule is not allowed. Help: Launches the help text. See Figure 2-33, "Help Window" Logs out the current user and returns to the user log in page CyberData Corporation 931996A Operations Guide...
  • Page 68 Navigates back 1 year or to the first month of the calendar Navigates to the previous month Navigates to the current date. Navigates to the next month Navigates to one year in the future Displays the schedule for past days CyberData Corporation 931996A Operations Guide...
  • Page 69 Table 2-18. Create Schedule Parameters Window Item Description Schedule Name Name of the schedule. Schedule Color Color of the schedule. Click the Save button to save your configuration settings. Click the Cancel button to close the Create Schedule window. CyberData Corporation 931996A Operations Guide...
  • Page 70 Setting Up the SIP Paging 25V/70V Amplifier Configure the Schedules Parameters Figure 2-33. Help Window CyberData Corporation 931996A Operations Guide...

  • Page 71: New Event Window

    Setting Up the SIP Paging 25V/70V Amplifier Configure the Schedules Parameters 2.6.12.2 New Event Window 1. Click on the New Event button (Figure 2-31) to open the New Event window. See Figure 2-34. Figure 2-34. New Event Window CyberData Corporation 931996A Operations Guide...
  • Page 72 This field is optional, and allows the user to provide details. Color Select the background color of the display of the bell. Click the Save button to save your configuration settings. Click the Cancel button to close the New Event window. CyberData Corporation 931996A Operations Guide...
  • Page 73 Table 2-20. Table 2-20. Bell Menu Drop Down Menu Parameters Menu Item Description Indicates a recurring event Launches the Edit Event window Deletes all occurrences of this event. Deletes the current occurrence of this event. CyberData Corporation 931996A Operations Guide...

  • Page 74: Configure The Fault Detection Parameters

    Setting Up the SIP Paging 25V/70V Amplifier Configure the Fault Detection Parameters 2.6.13 Configure the Fault Detection Parameters 1. Click on the Fault button to open the Fault page. See Figure 2-37. Figure 2-37. Fault Page CyberData Corporation 931996A Operations Guide...
  • Page 75 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Logs out the current user and returns to the user log in page CyberData Corporation 931996A Operations Guide...

  • Page 76: Configure The Wifi-Buttons Parameters

    1. Before WiFi Buttons become available to be associated with the device, WiFi network settings must be configured using the WiFi Utility. Please see the 011527 WiFi Alert Button Operations Guide at the Downloads tab at the following webpage: https://www.cyberdata.net/products/011527/ Figure 2-38. WiFi-Buttons Page CyberData Corporation 931996A Operations Guide...
  • Page 77 Battery State of Charge (SoC) of the button Opens the Buttons Settings Page. See Figure 2-39 Figure 2-40. Severs the association with the SIP Paging 25V/70V Amplifier, erasing fields pertaining the button press and the heartbeat timeout. CyberData Corporation 931996A Operations Guide...
  • Page 78 Setting Up the SIP Paging 25V/70V Amplifier Configure the WiFi-Buttons Parameters Figure 2-39. Button Settings Page CyberData Corporation 931996A Operations Guide...
  • Page 79 Setting Up the SIP Paging 25V/70V Amplifier Configure the WiFi-Buttons Parameters Figure 2-40. Button Settings Page CyberData Corporation 931996A Operations Guide...
  • Page 80 Set the LED pattern used when the device is plugged in. LED Brightness Set the LED brightness when the device is running on battery. Battery Power Pattern Set the LED pattern used when the device is running on battery. CyberData Corporation 931996A Operations Guide...
  • Page 81 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. CyberData Corporation 931996A Operations Guide...

  • Page 82: Configure The Audio Parameters

    Click on the Audiofiles button to open the Audiofiles page. See Figure 2-41. The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-41. Audiofiles Page CyberData Corporation 931996A Operations Guide...
  • Page 83 Setting Up the SIP Paging 25V/70V Amplifier Configure the Audio Parameters Figure 2-42. Audiofiles Page CyberData Corporation 931996A Operations Guide...
  • Page 84 Setting Up the SIP Paging 25V/70V Amplifier Configure the Audio Parameters Figure 2-43. Audiofiles Page CyberData Corporation 931996A Operations Guide...
  • Page 85 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” Page Tone Corresponds to a simple tone that is unused by default. Your IP Address is Corresponds to the message “Your IP address is...”...
  • Page 86 Corresponds to the message “Message Not Saved Successfully.” You Recorded Corresponds to the message “You Recorded.” The Browse button will allow you to navigate to and select an audio file. The Play button will play that audio file. CyberData Corporation 931996A Operations Guide...

  • Page 87: User-Created Audio Files

    16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-44 through Figure 2-46. CyberData Corporation 931996A Operations Guide...
  • Page 88 Setting Up the SIP Paging 25V/70V Amplifier Configure the Audio Parameters Figure 2-44. Audacity 1 Figure 2-45. Audacity 2 CyberData Corporation 931996A Operations Guide...
  • Page 89 Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-46. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 931996A Operations Guide...

  • Page 90: Configure The Event Parameters

    Click on the Events button to open the Events page (Figure 2-47). The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-47. Events Page CyberData Corporation 931996A Operations Guide...
  • Page 91 Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Click the Save button to save your configuration settings. CyberData Corporation 931996A Operations Guide...
  • Page 92 ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Logs out the current user and returns to the user log in page CyberData Corporation 931996A Operations Guide...

  • Page 93: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 94 Setting Up the SIP Paging 25V/70V Amplifier Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 95 Setting Up the SIP Paging 25V/70V Amplifier Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 96: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-48. Figure 2-48. Autoprovisioning Page CyberData Corporation 931996A Operations Guide...
  • Page 97 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. CyberData Corporation 931996A Operations Guide...

  • Page 98: Autoprovisioning

    Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 99 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. CyberData Corporation 931996A Operations Guide...
  • Page 100 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. CyberData Corporation 931996A Operations Guide...
  • Page 101 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> CyberData Corporation 931996A Operations Guide...
  • Page 102 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 103 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 104 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. CyberData Corporation 931996A Operations Guide...

  • Page 105: Sample Dhcpd.conf

    "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } CyberData Corporation 931996A Operations Guide...

  • Page 106: Get Autoprovisioning Template Button

    4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 931996A Operations Guide...

  • Page 107: Upgrade The Firmware

    Configure the Autoprovisioning Parameters 2.7 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/pages/011579...
  • Page 108 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. CyberData Corporation 931996A Operations Guide...
  • Page 109 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. CyberData Corporation 931996A Operations Guide...

  • Page 110: Reboot The Sip Paging 25V/70V Amplifier

    To reboot a SIP Paging 25V/70V Amplifier, log in to the web page as instructed in Section 2.6.4, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-52). A normal restart will occur. Figure 2-52. Home Page 146200001 v21.0.0 v21.0.0 v21.0.0 Reboot CyberData Corporation 931996A Operations Guide...

  • Page 111: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each Post command on one line. CyberData Corporation 931996A Operations Guide...

  • Page 112: Mounting The Sip Paging 25V/70V Amplifier

    Please note the hardware to mount to the rackmount system is unique to the rackmount enclosure and this hardware is not included. Each of the units also has multiple mounting holes on the side to mount standard rail systems. Figure A-1. Desktop Version with Rubber Feet Operations Guide 931996A CyberData Corporation...
  • Page 113 2. Install the deviceonto the Sliding. Mounting Screw & Snap-Nuts are not Provided (Typically comes with Slides) Mounting Screws and Snap-Nuts are not provided Sliding Rack and Tower are not provided (Typically comes with the Sliding) Operations Guide 931996A CyberData Corporation...

  • Page 114: Dimensions

    SIP Paging 25V/70V Amplifier. Figure A-3. Dimensions 1.750 [44.45] Front View 19.000 [482.60] 0.238 [6.03] 0.150 [3.81] 1.300 [33.02] Rear View 18.375 [466.72] Dimensions are in Inches [Millimeters] 19.000 [482.60] Bottom View 10.992 [279.20] Operations Guide 931996A CyberData Corporation...

  • Page 115: Appendix A Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/pages/011579 A.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/pages/011579 CyberData Corporation 931996A...

  • Page 116: Contact Information

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 117 Index contact information 108 contact information for CyberData 108 current network settings 31 activity light 12 current settings, reviewing 25 address, configuration login 19 CyberData contact information 108 addressing DHCP 15, 32 static 15, 32 admin username and password 19...
  • Page 118 12 remote SIP port 35, 37 network configuration page 30 required configuration for web access username and network parameters, configuring 30 password 15, 19 network setup button 30 restoring factory default settings 14 CyberData Corporation 931996A Operations Guide...
  • Page 119 SIP port 35 user ID 34 SIP configuration page 33 SIP configuration parameters outbound proxy 35 warranty policy at CyberData 108 registration and expiration, SIP server lease 34, 35, web configuration log in address 19 web page unregister on reboot 35...

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