CyberData 10965 Operation Manual
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CyberData 10965 Operation Manual

Voip paging amplifier
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VoIP Paging Amplifier
Operations Guide
Part #010965
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
930185B
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1 VoIP Paging Amplifier Operations Guide Part #010965 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930185B VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Important Safety Instructions

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide...

  • Page 5: Revision History

    Adds the following table footnote to Table 2-4: “If set to high power, the unit will not power ON with 802.3af compliant hub/switch. You must use a power injector in this mode (CyberData part number 010867A).” CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide...
  • Page 6 CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 7: Table Of Contents

    Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ....................37 C.2 Documentation ............................37 C.3 Contact Information ..........................37 C.4 Warranty ...............................38 Index VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 8 CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 9: Chapter 1 Product Overview

    1 Product Overview The CyberData SIP-enabled Voice-over IP (VoIP) Paging Amplifier provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations. The Amplifier provides direct drive of a standard Horn speaker and supports a line out connector for connection to an external amplifier.
  • Page 10 Product Overview Typical System Installation Figure 2. Typical Line-Out Installation Figure 3. Public Address System—Multicast CyberData VoIP Paging Amplifier Speakers Set in MGROUPS Mode CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 11: Product Features

    ● With external PoE power injector (Part #010867) and two 8 ohm speakers in parallel, up to 20 watts output. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 12: Supported Protocols

    1.4 Supported SIP Servers The following link contains information on how to configure the Paging Amplifier for the supported SIP servers: http://www.CyberData.net/support/voip CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 13: Product Specifications

    20 watts output. Port Baud Rate 10/100 Mbps Power Requirement 802.3af compliant Protocol SIP RFC 3261 Part Number 010965 Dimensions 1.26” x 9.45” x 3.13” Weight 2.2 lbs. Lineout Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum...
  • Page 14 Product Overview Product Specifications CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Chapter 2 Installing The Voip Paging Amplifier

    Installation Quick Reference Guide Paging Amplifier Mounting Accessory Kit, RoHS (part #071057A) which includes: (2)Plastic Ribbed Anchors (2) #6 Sheet Metal Screws VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Paging Amplifier Setup

    Installing the VoIP Paging Amplifier Paging Amplifier Setup 2.2 Paging Amplifier Setup Set up and configure each Paging Amplifier before you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings...

  • Page 17: Opening The Case To Access Jumpers

    Paging Amplifier case to access the jumpers. Figure 2-2. Opening the Case to Access Jumpers VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 18: Paging Amplifier Jumpers

    ON -> High Power (21V) Position A -> High Power a.If set to high power, the unit will not power ON with 802.3af compliant hub/switch. You must use a power injector in this mode (CyberData part number 010867A). CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 19: Connecting The Paging Amplifier

    Figure 2-4 illustrates how to connect the VoIP Paging Amplifier (PoE). 2.2.4.1 Using the Amplified Outputs Figure 2-4. Using the Amplified Outputs VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 20: Loudspeaker Type

    Use a RJ 45 cable. SiP VoIP and PoE ● Speaker 2.2.4.3 Loudspeaker Type Using the amplified output, the CyberData VoIP Paging Amplifier supports an 8 Ohm Bogen or equivalent unamplified loudspeaker. Figure 2-6. Loudspeaker CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide...
  • Page 21 Using the amplified output, you may connect a loudspeaker to a Paging Amplifier with a good quality speaker cable that is limited to 25 feet in length. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 22: Confirm Operation

    Figure 2-7. Paging Amplifier LEDs—Power and Link Power LED (blue/green) Link LED (green/yellow) Figure 2-8. Paging Amplifier LEDs—Status and Activity Status LED (green) Activity LED (green) CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 23: Confirm The Ip Address, Test The Audio, And Check The Volume

    Equipment Caution: Pressing and holding the RTFM switch for longer than 20 seconds will restore the Paging Amplifier to the factory default settings. See Section 2.6, "Restore the Factory Default Settings" VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Adjust The Volume

    For the lineout volume, the volume is fixed and the volume control is done with the external amplifier. Figure 2-10. Volume Control Volume control CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Configure The Paging Amplifier Parameters

    2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-11): Web Access Username: admin Web Access Password: admin VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 26 Link to the Speaker Setup page. Link to the Network Setup page. Link to the SIP Setup page. Link to the MGROUPS Setup page. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Configure The Network Parameters

    Enter the Subnet Mask address. Default Gateway Enter the Default Gateway address. DNS Server 1* Enter the DNS Server 1 address. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 28 4. Connect the speaker to the target network. 5. From a system on the same network as the speaker, open a browser with the new IP address of the speaker. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 29: Set Up The Paging Amplifier

    Enable/Disable the speaker tone (beep) before each page. Speaker Tone After Initialization Enable/Disable the speaker tone (beep) after the system startup. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 30: Configure The Sip Parameters

    1. Click SIP Setup to open the SIP Setup page (Figure 2-14). Note For specific server configurations, go to the following URL: http://www.CyberData.net/support/voip CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 31 Installing the VoIP Paging Amplifier Configure the Paging Amplifier Parameters Figure 2-14. SIP Setup Page VOIP PAGING AMPLIFER VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 32 Link to the Network Setup page. Link to the Upgrade Firmware page. Link to the Home page. 3. After changing the parameters, click Save Settings. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 33: Set Up The Mgroups

    MGROUPS Setup provides the ability to join up to 10 Paging Zones. A Paging Zone can consist of one, or many, CyberData MGROUPS-enabled speakers. There is no limit to how many speakers can be in a given Paging Zone. Each MGROUP is defined by a multicast address and port number. Each MGROUP is also assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.
  • Page 34 Link to the SIP Setup page. Link to the Upgrade Firmware page. Link to the Home page. 3. After changing the parameters, click Save Settings. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Upgrade The Firmware And Reboot The Paging Amplifier

    If you do not already have a TFTP server running on your network, see Chapter B, “Setting up a TFTP Server”. 2. Retrieve the latest speaker firmware from the CyberData website: www.CyberData.net/support/voip 3. Unzip the speaker version file. This file may contain the following: •...
  • Page 36 Shows the current configuration. Bootname Shows the current boot loader filename. Kernel Shows the current kernel filename for partition 1 and 2. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Reboot The Paging Amplifier

    1. Click Upgrade Firmware to open the Firmware Upgrade page (Figure 2-17). Use the Reboot System section on the right side of the page. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 38 Figure 2-17. Reboot System Section VOIP PAGING AMPLIFER 2. Click Reboot. A normal restart will occur as per the Status LED section of Table 2-6. CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 39: Restore The Factory Default Settings

    Once the settings are restored, a voice message announces the restored default IP address: 192.168.3.10 • A voice message announces that the Paging Amplifier is rebooting. • The Paging Amplifier reboots. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 40 Installing the VoIP Paging Amplifier Restore the Factory Default Settings CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 41: Appendix A Mounting The Amplifier

    Consult a certified electrician for details. Note For mounting, use the three #8 SHEET METAL SCREWS to secure the enclosure. VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 42 Mount the Amplifier CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 43: Appendix B Setting Up A Tftp Server

    4. You can find several options online for setting up a Solarwinds server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.CyberData.net/support/voip VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 44 Set up a TFTP Server CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 45: Appendix C Troubleshooting/Technical Support

    Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:...

  • Page 46: Warranty

    CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

  • Page 47: Index

    IP addressing 19 using Web interface 17 configuration home page 17 configuration page configurable parameters 18, 19, 21, 24, 28 CyberData contact information, corporate, sales, tech support, service 37 jumpers, settings 10 default lease, SIP server expiration time 24 gateway 8, 17, 31...
  • Page 48 8, 17, 31 supported protocols 4 supported SIP servers 4 typical system installation 1 product specifications 5 protocols supported 4 CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 49 17 web-based paging amplifier configuration 17 weight 5 Windows, setting up a TFTP server on 35 VoIP Paging Amplifier Operations Guide 930185B CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 50 CyberData Corporation 930185B VoIP Paging Amplifier Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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