CyberData 011085 Operation Manual
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CyberData 011085 Operation Manual

Singlewire-enabled voip v2 paging amplifier
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The IP Endpoint Company
Singlewire-enabled
VoIP V2 Paging Amplifier
Operations Guide
Part #011085
Document Part #930363H
for Firmware Version 3.0.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  Singlewire-enabled  VoIP V2 Paging Amplifier  Operations Guide Part #011085 Document Part #930363H for Firmware Version 3.0.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 • Adds the following feature to Section 1.3, "Product Features". Supports SingleWire/Informacast Server Resilience • Updates Figure 2-16, "Home Page". • Updates Figure 2-17, "Upgrade Firmware Page". • Updates Figure 2-18, "Reboot Button". Operations Guide 930363H CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 930363H CyberData Corporation...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930363H CyberData Corporation...
  • Page 6 Real-time Transport Protocol RTFM Reset Test Function Management Session Initiated Protocol Talkback Two-way communication enabled TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 930363H CyberData Corporation...

  • Page 7: Table Of Contents

    B.1.1 In a LINUX Environment ....................32 B.1.2 In a Windows Environment ..................32 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................33 C.2 Documentation ........................33 C.3 Contact Information ........................34 C.4 Warranty and RMA Information ....................34 Index Operations Guide 930363H CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    1.1 How to Identify This Product To identify the VoIP V2 Paging Amplifier, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011085. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930363H CyberData Corporation...

  • Page 10: Product Features

    • TFTP Client Facilitates Web-based firmware upgrades of the latest Paging Amplifier capabilities. • • RTP/AVP - Audio Video Profile • SPEEX • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms Operations Guide 930363H CyberData Corporation...

  • Page 11: Product Specifications

    Total Harmonic Distortion 0.5% maximum Minimum Storage Ambient Temperature -40 degrees C Maximum Storage Ambient Temperature 70 degrees C Minimum Operating Ambient Temperature -30 degrees C Maximum Operating Ambient Temperature 55 degrees C Part Number 011085 Operations Guide 930363H CyberData Corporation...

  • Page 12: Chapter 2 Installing The Voip V2 Paging Amplifier

    Paging Amplifier and includes a kit for mounting. Table 2-1. Parts List Quantity Part Name Illustration Paging Amplifier Assembly Installation Quick Reference Guide Paging Amplifier Mounting Accessory Kit, RoHS  (part #071057A) which includes: (2)Plastic Ribbed Anchors (2) #6 Sheet Metal Screws Operations Guide 930363H CyberData Corporation...

  • Page 13: Paging Amplifier Setup

    Installing the VoIP V2 Paging Amplifier Paging Amplifier Setup 2.2 Paging Amplifier Setup Set up and configure each Paging Amplifier before you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network...

  • Page 14: Paging Amplifier Components

    Status LED (GREEN) A steady LED confirms that the Paging Amplifier is operational. The LED will blink during a page when it is online. Network Activity LED (GREEN) Network Link LED (GREEN/YELLOW) Speaker Volume Operations Guide 930363H CyberData Corporation...

  • Page 15: Connecting The Paging Amplifier

    Use 16 gauge wire coming out of screw terminals. Standard 1 Speaker Configuration (802.3af mode) Note: The maximum wire length from the amplifier 8 Ohms to the speaker should not be more than 25 feet. 16 gauge wire Operations Guide 930363H CyberData Corporation...
  • Page 16 8 Ohms 8 Ohms 16 gauge wire 25 feet maximum distance Twist wire nuts 2 speakers in parallel (4 Ohm total) Note: Use wire nuts to connect wire from the speakers to 16 gauge wire. Operations Guide 930363H CyberData Corporation...

  • Page 17: Paging Amplifier Dip Switches

    Force high gain amplifier. a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power injector in this mode (CyberData Part Number 011124). High power PoE mode conforms to IEEE 802.3at draft 3.0.

  • Page 18: Voip V2 Paging Amplifier System Installation And Connection Options

    10-Spkr Out (-) Figure 2-8. Line Out Connection Generic Ethernet PoE Switch—802.3af Line-Out is 10k Ohm at 2Vpp. Line-Out Connection Speaker output is 8 Ohm. Line-out Connection Existing Amplifier IP Phone Informacast Server Existing Loudspeaker Paging Amplifier Operations Guide 930363H CyberData Corporation...
  • Page 19 (Max. 30 VDC @ 1A) Paging Amplifier Table 2-6 for details about the Paging Amplifier connections. Table 2-6. Paging Amplifier Connections Connection Connection Details Location Use a RJ 45 cable. Ethernet VoIP V2 Paging Amplifier ● Operations Guide 930363H CyberData Corporation...
  • Page 20 Installing the VoIP V2 Paging Amplifier Paging Amplifier Setup 2.2.4.1 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-11. 011068 Loudspeaker 2.2.4.2 Cabling/Wiring Using the amplified output, you may connect a loudspeaker to a Paging Amplifier with a good quality speaker cable that is limited to 25 feet in length.

  • Page 21: Confirm Operation

    Green The Activity LED blinks to indicate network traffic. Figure 2-12. Paging Amplifier LEDs—Power and Link Power LED (blue/green) Link LED (green/yellow) Figure 2-13. Paging Amplifier LEDs—Status and Activity Status LED (green) Activity LED (green)(yellow) Operations Guide 930363H CyberData Corporation...

  • Page 22: Confirm The Ip Address And Test The Audio

    RTFM switch for an additional five seconds until you hear the Paging Amplifier announce the words, “restoring defaults” and “rebooting”. 2. Release the RTFM switch. The Paging Amplifier will be restored to the factory default settings. Operations Guide 930363H CyberData Corporation...

  • Page 23: Adjust The Volume

    To adjust the Paging Amplifier volume, turn the external Volume dial (Figure 2-15) on the Paging Amplifier face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-15. External Volume Dial External volume dial Operations Guide 930363H CyberData Corporation...

  • Page 24: Configure The Paging Amplifier Parameters

    10.0.0.1 a. Default if there is not a DHCP server present. Note When configuring more than one Paging Amplifier, attach the Paging Amplifiers to the network one at a time to avoid IP address conflicts. Operations Guide 930363H CyberData Corporation...

  • Page 25: Paging Amplifier Web

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Paging Amplifier product page at: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 26 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters Figure 2-16. Home Page 085000108 v3.0.1 Operations Guide 930363H CyberData Corporation...
  • Page 27 When selected, the relay will be activated for as long as the page is active. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930363H CyberData Corporation...

  • Page 28: Updating The Firmware

    2. Log in to the Paging Amplifier home page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". Figure 2-17. Upgrade Firmware Page v3.0.1 3. Select Browse, and then navigate to the location of the Paging Amplifier firmware file. Operations Guide 930363H CyberData Corporation...
  • Page 29 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930363H CyberData Corporation...

  • Page 30: Reboot The Paging Amplifier

    To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click the Reboot button (Figure 2-18). Figure 2-18. Reboot Button 085000108 v3.0.1 Reboot Operations Guide 930363H CyberData Corporation...
  • Page 31 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 2. A normal restart will occur and you will see the following Reboot page (Figure 2-19). Figure 2-19. Reboot Page Operations Guide 930363H CyberData Corporation...

  • Page 32: Identifying And Testing A Paging Amplifier When Using Informacast 4.0 Or Later

    Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later 2.4 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData Paging Amplifier when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 33 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-21. IP Amplifier Configuration Page View InformaCast has detected new Speakers. 3. The IP Speaker Configuration page will show four newly detected units. Click Test. Operations Guide 930363H CyberData Corporation...
  • Page 34 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the unit being testing. 7. After the test, click Cancel to return to the IP Configuration page. Operations Guide 930363H CyberData Corporation...
  • Page 35 Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ 8. On the IP Speaker Configuration page, Click Add to add a Paging Amplifier to the InformaCast server. Operations Guide 930363H CyberData Corporation...
  • Page 36 Installing the VoIP V2 Paging Amplifier Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-24. IP Configuration Page 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Operations Guide 930363H CyberData Corporation...
  • Page 37 Identifying and Testing a Paging Amplifier when Using InformaCast 4.0 or Later Figure 2-25. Add IP Speaker Page Your unit is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930363H CyberData Corporation...

  • Page 38: Appendix A Mounting The Amplifier

    The Paging Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the three #6 SHEET METAL SCREWS to secure the enclosure. Operations Guide 930363H CyberData Corporation...

  • Page 39: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930363H CyberData Corporation...

  • Page 40: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/ singlewirepagingampv2 /docs.html...

  • Page 41: Contact Information

    Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://support.cyberdata.net/ C.4 Warranty and RMA Information The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/...
  • Page 42 CyberData 34 Add IP Speaker Page 30 CyberData contact information 34 IP Speaker Configuration page 25 CyberData support limited to IP endpoint functionality 25 Test IP Speaker Page 28 testing and identifying a Singlewire-enabled ceiling speaker 25...
  • Page 43 (when using InformaCast 4.0) 25 parts list 5 TFTP server 3, 32 password two speaker configuration 9 login 18 restoring the default 6, 17 power LED 14 power, connecting to paging amplifier 8 product Operations Guide 930363H CyberData Corporation...
  • Page 44 8 verifying network link and activity 14 power on 14 volume 16 volume dial 16 warranty policy at CyberData 34 web access password 6, 17 web access username 6, 17 web configuration log in address 18 web page navigation 18...

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