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CyberData 011324 Operation Manual

Paging amplifier and loudspeaker amplifier
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The IP Endpoint Company
Paging Amplifier and
Loudspeaker Amplifier
Operations Guide
Part #011324, 011403, 011405, 011407
Document Part #932064A
for Firmware Version 22.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011324

  • Page 1 The IP Endpoint Company Paging Amplifier and  Loudspeaker Amplifier Operations Guide Part #011324, 011403, 011405, 011407 Document Part #932064A for Firmware Version 22.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 932064A CyberData Corporation...
  • Page 4 Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 932064A CyberData Corporation...
  • Page 5 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 932064A CyberData Corporation...
  • Page 6 2.13 Terminus ..........................41 2.14 Autoprovisioning ........................42 2.15 Firmware ..........................43 2.16 Admin ...........................44 2.17 Command Interface ......................45 2.17.1 Command Interface Post Commands ................45 Appendix A Troubleshooting/Technical Support A.1 Contact Information ........................46 A.2 Warranty and RMA Information ....................46 Index Operations Guide 932064A CyberData Corporation...
  • Page 7 *Note: 16 gauge (AWG) wiring is recommended.  Standard 1 Speaker Configuration (802.3af mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 8 Standard 1 Speaker Configuration *Note: 16 gauge (AWG) wiring is recommended.  (802.3at mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 9 *Note: 16 gauge (AWG) wiring is recommended.  *Note: If you are using 16 gauge (AWG) wiring, the maximum recommended If the speaker will be routed outside, then CyberData length of the wiring to each horn should suggests using CL2 or CL3 certified wiring.
  • Page 10 Paging Amplifier will be played to the speaker(s) and line- out connection as the lowest priority audio. The IP66 Analog Horn (part #011471) must be purchased separately. Music Source Operations Guide 932064A CyberData Corporation...
  • Page 11 LED strobe light Output Contacts AC or DC-rated depending upon controlled device AC or DC requirements Power DC Power Supply Source (Max. 30 VDC @ 1A) Figure 1-7. Sensor Connection Paging Amplifier Operations Guide 932064A CyberData Corporation...
  • Page 12 24 VDC Auxiliary Power Source Connections (replacement of PoE power) Connection Description J6-1 +24VDC J6-2 Ground J6-3 Chassis Ground Strobe Connections Connection Description JX-1 Ground JX-2 Strobe positive power (+24V) JX-3 Ground JX-4 I2C data JX-5 I2C clock Operations Guide 932064A CyberData Corporation...
  • Page 13 Remove Coverplate and Screw Use Either Slot Backplate to JX 011324 Strobe Cable Kit 011324 Paging Amplifier SIP Paging Amplifier (Part of the RGB Strobe) 011288 011288 Auxiliary RGB (Multi-Color) Strobe Kit* Auxiliary RGB Strobe Kit Mounting Screw *Note: The optional 011490 Outdoor Auxiliary RGB (Multi-Color) Strobe Kit can also be connected. See Figure 1-11.
  • Page 14 Indoor Auxiliary RGB Strobe Lock Washer Speaker / PA / Intercom to Strobe Cable Speaker / PA / Intercom to Strobe Cable Remove Cord Grip Assembly then Replace with Network Cable 1/2" EMT Compression Connector Operations Guide 932064A CyberData Corporation...
  • Page 15 Speaker / PA / Intercom to Strobe Cable Network Cable Ground Wire Speaker / PA / Intercom to Strobe Cable 1/2" EMT Compression Connector Remove Cord Grip Assembly then Replace with 1/2" EMT Conduit 1/2" EMT Compression Connector Operations Guide 932064A CyberData Corporation...
  • Page 16 Use a RJ 45 cable. Paging Amplifier and Loudspeaker Amplifier 1.1.6 Loudspeaker Type Using the amplified output, the CyberData Paging Amplifier and Loudspeaker Amplifier supports the 011471 IP66 Analog Horn or equivalent unamplified loudspeaker. Figure 1-12. 011471 IP66 Analog Horn 1.1.7 Cabling/Wiring...
  • Page 17 The Link/Network Activity (Link/Act.) LED blinks to (Link/Act.) indicate network traffic. Figure 1-13. Paging Amplifier and Loudspeaker Amplifier LEDs Power (Pwr) LED (BLUE/GREEN) Link / Act. Status Power Link/Network Activity (Link/Act.) LED Status LED (GREEN) (GREEN) Operations Guide 932064A CyberData Corporation...
  • Page 18 Installing the Paging Amplifier and Loudspeaker Amplifier Confirm Operation Operations Guide 932064A CyberData Corporation...
  • Page 19 Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 20 Table 2-1. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 932064A CyberData Corporation...
  • Page 21 The Home page provides device specific information such as Serial Number, Mac Address, and Firmware version. This page is designed as an initial landing page to provide general information on the status of the device. Figure 2-2. Home Page Operations Guide 932064A CyberData Corporation...
  • Page 22 Configure the Device Restoring Factory Defaults If you are using an InformaCast enabled device, you will see the following: Figure 2-3. InformaCast enabled Device Operations Guide 932064A CyberData Corporation...
  • Page 23 The Device page allows for adjustment of settings that pertain to the physical device such as relay settings and time zone. Figure 2-4. Device Page If you are using an InformaCast enabled device, you will see the following: Figure 2-5. InformaCast enabled Device Operations Guide 932064A CyberData Corporation...
  • Page 24 Configure the Device Restoring Factory Defaults 2.5 Audio Figure 2-6. Audio Page Operations Guide 932064A CyberData Corporation...
  • Page 25 Configure the Device Restoring Factory Defaults 2.6 Network The Network tab provides access to network-related settings. Assigning the device a static IP address or VLAN is done on this page. Figure 2-7. Network Page Operations Guide 932064A CyberData Corporation...
  • Page 26 If you are using an InformaCast enabled device, you will see the following: Figure 2-9. InformaCast enabled Device 2.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) Outgoing calls support delayed DTMF (rfc2833) with the first comma pausing 2 seconds and subsequent commas pausing 1 second. Operations Guide 932064A CyberData Corporation...
  • Page 27 Point-to-Point Configuration 2.7.2 Point-to-Point Configuration Dialing point-to-point allows the device to call and a single endpoint. All CyberData endpoints and many phones can use this option. To do this, enable SIP Operation, do not enable SIP Registration, and use the endpoint's IP address as the Dial Out extension. Delayed DTMF is supported.
  • Page 28 SIP Client, and Autoprovisioning can be changed here. It is also possible to add additional CA certificates on this page. CA Certificates allow the device to authenticate servers that it contacts. Figure 2-11. SSL Page (1 of 3) Operations Guide 932064A CyberData Corporation...
  • Page 29 Configure the Device Point-to-Point Configuration Figure 2-12. SSL Page (2 of 3) Operations Guide 932064A CyberData Corporation...
  • Page 30 Configure the Device Point-to-Point Configuration Figure 2-13. SSL Page (3 of 3) Operations Guide 932064A CyberData Corporation...
  • Page 31 A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many endpoints can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 32 Loop an audio file out of the Intercom speaker until the sensor is deactivated • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Figure 2-15. Sensor Page Operations Guide 932064A CyberData Corporation...
  • Page 33 To configure stored messages, an audio file must be uploaded, using Choose File and Save. The number of repeats can be specified or set to infinite (where the message plays until cancelled by the # button during a phone call). Figure 2-16. Audiofiles Page (1 of 2) Operations Guide 932064A CyberData Corporation...
  • Page 34 Configure the Device Point-to-Point Configuration Figure 2-17. Audiofiles Page (2 of 2) Operations Guide 932064A CyberData Corporation...
  • Page 35 The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the device. Figure 2-18. Events Page If you are using an InformaCast enabled device, you will see the following: Figure 2-19. InformaCast enabled Device Operations Guide 932064A CyberData Corporation...
  • Page 36 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 37 Configure the Device Example Packets for Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 38 Configure the Device Example Packets for Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 39 2.13 Terminus Terminus Cloud Control™ allows users to configure, monitor, and manage notification functions for CyberData's extensive VoIP product line, all from a single, easy-to-use platform. To learn more about Terminus Cloud Control™, go to https://www.cyberdata.net/pages/terminus. The Terminus page allows for configuration of settings related to Terminus Cloud Control™.
  • Page 40 Autoprov autoupdate, Autoprov at time, and Autoprov when idle options are available with either DHCP or a named server. The template is an xml file with all options set to default values. Figure 2-21. Autoprovisioning Page Operations Guide 932064A CyberData Corporation...
  • Page 41 CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware from the following CyberData web site, and locate your device: https://www.cyberdata.net/collections/sip https://www.cyberdata.net/collections/singlewire (for InformaCast Enabled devices) 2.
  • Page 42 Configure the Device Example Packets for Events 2.16 Admin The administrator uses the Users List to create new accounts, assigning user names and passwords, and granting access to specific web pages. Figure 2-23. Admin Page Operations Guide 932064A CyberData Corporation...
  • Page 43 /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 932064A CyberData Corporation...
  • Page 44 Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 45 Strobe Connections Behind the Port Cover 14 Firmware 43 Terminus 41 Troubleshooting/Technical Support 46 High Power Mode with One Speaker 10 High Power Mode with Two Speakers 11 Home Page 23 Warranty and RMA Information 46 Operations Guide 932064A CyberData Corporation...

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