CyberData InformaCast Enabled 011406 Operation Manual
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CyberData InformaCast Enabled 011406 Operation Manual

Loudspeaker amplifier, ac-powered
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The IP Endpoint Company
InformaCast Enabled
Loudspeaker Amplifier
(AC-Powered)
Operations Guide
Part #011406
Document Part #931281I
for Firmware Version 12.0.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company InformaCast Enabled Loudspeaker Amplifier  (AC-Powered)  Operations Guide Part #011406 Document Part #931281I for Firmware Version 12.0.3 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 The following browsers have been tested against firmware version 12.0.3: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931281I CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 931281I CyberData Corporation...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 931281I CyberData Corporation...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 931281I CyberData Corporation...

  • Page 7: Table Of Contents

    2.3.11 Configure the Audiofiles Page Parameters ..............81 2.3.12 Configure the Events Parameters ................88 2.3.13 Configure the Autoprovisioning Parameters ...............94 2.4.1 Downloading the Firmware ..................106 2.4.2 Reboot the Device ......................108 2.5.1 Command Interface Post Commands ................109 Appendix A Mounting the Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 8 B.1.1 In a LINUX Environment ....................116 B.1.2 In a Windows Environment ..................116 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................117 C.2 Documentation ........................117 C.3 Contact Information ......................118 C.4 Warranty and RMA Information ....................118 Index Operations Guide 931281I CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    Model number Serial number begins with 406 1. This figure is just an example. The revision and version information in this figure may be different than the label on your product. Operations Guide 931281I CyberData Corporation...

  • Page 10: Typical System Installation

    Figure 1-2. Typical Installation Compliant Non-PoE Ethernet Switch Optional 011471 IP66 Analog Horn SIP Server (sold separately) VoIP Phone Singlewire InformaCast Loudspeaker Amplifier High Power PoE Injector in Box Operations Guide 931281I CyberData Corporation...

  • Page 11: Features

    HTTPS or HTTP web based configuration. HTTPS is enabled by default. • Configurable event generation for device health and status monitoring • TLS 1.2 enhanced security for IP Endpoints in a local or cloud-based environment • 802.11q VLAN tagging • HTTP command interface Operations Guide 931281I CyberData Corporation...

  • Page 12: Supported Protocols

    PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931281I CyberData Corporation...

  • Page 13: Specifications

    Warranty 2 Years Limited Part Number 011406 a.When used with the 011471 Horn (sold separately). b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 931281I CyberData Corporation...

  • Page 14: Typical Coverage

    Note: Boost 3 can be slightly distorted on the high Ambient Noise: end of the audio waveform, but this boost will ~70dBC output a higher dB level and is s ll intelligible in our tes ng. Operations Guide 931281I CyberData Corporation...

  • Page 15: Typical Warehouse Paging Setup

    Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn Speaker Horn to Loud Speaker Amplifier Horn Speaker to Horn Speaker Office Bathroom Typical Example of a 70,000 Square Feet Warehouse Paging Set up Operations Guide 931281I CyberData Corporation...

  • Page 16: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931281I CyberData Corporation...

  • Page 17: Chapter 2 Installing The Informacast Enabled Loudspeaker Amplifier

    InformaCast Enabled Loudspeaker Amplifier (AC-Powered). Table 2-2. Parts List Quantity Part Name Illustration Singlewire InformaCast Paging Amplifier Assembly Enclosure Installation Quick Reference Guide PoE Power Injector CAT 5e/CAT6 cable Ground Wire Operations Guide 931281I CyberData Corporation...
  • Page 18 (4) #8 Plastic Anchors (4) #8 x 1-1/4" Pan Head Phillips Self-Tapping Screws #8 x 1.25" Pan Head Phillip Drive Self-Tapping Screw (4x) #8 Plastic Tri-Lobe Light Duty Anchor (4x) IEC Power Cord Universal Receptacle Operations Guide 931281I CyberData Corporation...

  • Page 19: Informacast Enabled Loudspeaker Amplifier (Ac-Powered) Setup

    2.2 InformaCast Enabled Loudspeaker Amplifier (AC- Powered) Setup Set up and configure each InformaCast Enabled Loudspeaker Amplifier (AC-Powered) before you mount it. CyberData delivers each InformaCast Enabled Loudspeaker Amplifier (AC-Powered) with the factory default values indicated in Table 2-3: Table 2-3. Factory Default Settings—Default of Network...

  • Page 20: Informacast Enabled Loudspeaker Amplifier (Ac-Powered) Components

    2.2.1 InformaCast Enabled Loudspeaker Amplifier (AC-Powered) Components Figure 2-5 shows the components of the InformaCast Enabled Loudspeaker Amplifier (AC- Powered). Operations Guide 931281I CyberData Corporation...
  • Page 21 Status LED will blink during a page when it is online. Power (PWR) LED (GREEN/BLUE) 802.3af) The Power (PWR) LED is GREEN in low power mode ( 802.3at) . BLUE during high power mode ( The IP Endpoint Company Operations Guide 931281I CyberData Corporation...

  • Page 22: Loudspeaker Amplifier Nema Box Components

    Figure 2-6. Loudspeaker Amplifier Components—AC powered PoE Injector RTFM Switch MIC Input Auxiliary Strobe Input Volume LEDs Speaker Connection Ethernet Connection AC power Section 2.2.5, "Installing the Univer- sal Receptacle" Data In Data and Power Out Operations Guide 931281I CyberData Corporation...

  • Page 23: Assembling The Cable Gland

    2.2.3 Assembling the Cable Gland Assemble the cable gland as shown in Figure 2-7. Figure 2-7. Assembling the Cable Gland Washer Coupling NEMA Enclosure Bushing End Cap Hole Plug Operations Guide 931281I CyberData Corporation...

  • Page 24: Installing The Informacast Enabled Loudspeaker Amplifier (Ac-Powered)

    Install the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) as shown in Figure 2-8. Figure 2-8. Installing the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) Paging Amplifier Mounting Screw Paging Amplifier Network Cable to Network Port Network Cable through Cable Gland Operations Guide 931281I CyberData Corporation...

  • Page 25: Installing The Universal Receptacle

    3/8" / 0.328" [8mm] Tin Bare Wires for Easy Insert Break K.O. N = Neutral for Cable Exit Knock Out Mounting (K.O.) Screw Universal Receptacle E = EARTH GROUND Universal Receptacle Washer Power Cord Coupling Bushing End Cap Operations Guide 931281I CyberData Corporation...

  • Page 26: Connecting The Power Cord And Ground Wires

    Connect the power cord and ground wires to the universal receptacle. See Figure 2-10 Figure 2- Figure 2-10. Wiring the Universal Receptacle LIVE NEUTRAL SIDE PANEL SIDE PANEL KNOCK OUT KNOCK OUT EARTH EARTH GROUND GROUND Operations Guide 931281I CyberData Corporation...

  • Page 27: Connecting The Ground Wire

    2.2.7 Connecting the Ground Wire Connect the ground wire from the universal receptacle to the device as shown in Figure 2-11. Figure 2-11. Ground Wire Connection Operations Guide 931281I CyberData Corporation...

  • Page 28: Connecting The Speaker Wires

    Connect the speaker wires to the terminal block as shown in Figure 2-12. Figure 2-12. Connecting the Speaker Wires Tool Required for Speaker Wires Installation: 12 (+) 1) A Slotted 3/32" Width or 0.4 x 2.5mm Screwdriver 9 ( -) - Operations Guide 931281I CyberData Corporation...

  • Page 29: Terminating The Network Cable Connector

    Terminate the network cable connector as shown in Figure 2-14. Figure 2-13. Terminating the Network Cable Connector Cable Gland Assembly Power Injector Paging Amplifier Assembly Cable Gland Network Cable Assembly to Power Injector (IN) Terminate Connector After Cable Passed Enclosure Operations Guide 931281I CyberData Corporation...

  • Page 30: Connecting The Informacast Enabled Loudspeaker Amplifier (Ac-Powered) To The Power Injector

    2.2.10 Connecting the InformaCast Enabled Loudspeaker Amplifier (AC- Powered) to the Power Injector Connect the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) to the power injector as shown in Figure 2-14. Figure 2-14. Connecting the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) to the Power Injector Operations Guide 931281I CyberData Corporation...

  • Page 31: Connecting The Informacast Enabled Loudspeaker Amplifier (Ac-Powered)

    The following figure illustrate how to connect the InformaCast Enabled Loudspeaker Amplifier (AC- (One Speaker) Powered) and use the amplified outputs in high power mode to one speaker or horn. Figure 2-15. Using the Amplified Outputs—High Power Mode with One Speaker Operations Guide 931281I CyberData Corporation...
  • Page 32 Standard 1 Speaker Configuration *Note: 16 gauge (AWG) wiring is recommended.  (802.3at mode) If the speaker will be routed outside, then CyberData 8 Ohms suggests using CL2 or CL3 certified wiring. Note: The IP66 Analog Horn (011471) comes with a 3.28 foot cable, which can be connected directly to the...
  • Page 33 *Note: 16 gauge (AWG) wiring is recommended.  *Note: If you are using 16 gauge (AWG) wiring, the maximum recommended If the speaker will be routed outside, then CyberData length of the wiring to each horn should suggests using CL2 or CL3 certified wiring.

  • Page 34: Informacast Enabled Loudspeaker Amplifier (Ac-Powered) System Installation And Connection Options

    Figure 2-18. Line-In Connection Loudspeaker Amplifier When line-in is enabled on the device, the audio received from the line-in connection will be played to the speaker(s) and line- out connection as the low- est priority audio. Music Source Operations Guide 931281I CyberData Corporation...
  • Page 35 LED Strobe Light Output Contacts AC or DC-rated depending upon controlled device AC or DC requirements Power DC Power Supply Source (Max. 30 VDC @ 1A) Figure 2-20. Sensor Connection Operations Guide 931281I CyberData Corporation...

  • Page 36: Strobe Connections Behind The Port Cover

    Microphone chassis ground connections MIC IN J6-2 Microphone signal input J6-3 Microphone common input Strobe Connections Name Connection Description J9-1 Ground J9-2 Strobe positive power (+24V) STROBE J9-3 Ground J9-4 I2C data J9-5 I2C clock Operations Guide 931281I CyberData Corporation...

  • Page 37: Connecting The Optional 011288 Auxiliary Rgb Strobe

    Power Injector (IN) Network Patch Cable to Network Port on Paging Amplifier Cable Gland Plug Shield Unused Gland from Element The cable gland plug shields the unused gland from dust and other external elements Operations Guide 931281I CyberData Corporation...

  • Page 38: Informacast Enabled Loudspeaker Amplifier (Ac-Powered) Jumpers

    Figure 2-23. Jumper Locations Table 2-5 for the jumper descriptions. Table 2-5. Jumper Descriptions Jumper Description Reset—Factory Only RTFM (not installed) Audio Enable Jumper—Factory Only Relay NO/NC (default to NO)—Factory Only PoE IEEE 802.3at—Factory Only Operations Guide 931281I CyberData Corporation...

  • Page 39: Ethernet Connection

    Loudspeaker Amplifier (AC- Powered) connection. 2.2.17 Loudspeaker Type Using the amplified output, the CyberData InformaCast Enabled Loudspeaker Amplifier (AC- Powered) supports the 011471 Horn or equivalent unamplified loudspeaker. Figure 2-24. 011471 Horn 2.2.18 Cabling/Wiring Using the amplified output, you may connect a 011471 loudspeaker or equivalent unamplified...

  • Page 40: Confirm Operation

    The Link/Activity (Link/Act.) GREEN LED blinks to indicate network traffic. Figure 2-25. InformaCast Enabled Loudspeaker Amplifier (AC-Powered) LEDs Volume Speed (SPD) LED Link/Activity (Link/Act.) LED (AMBER) (GREEN) Power (PWR) LED Status LED PWR Status (BLUE/GREEN) (GREEN) Operations Guide 931281I CyberData Corporation...

  • Page 41: Confirm The Ip Address And Test The Audio

    1. Use a bent paperclip or a similar object to press and hold the RTFM switch until you hear the device announce the words, “restoring defaults” and “rebooting”. 2. Release the RTFM switch. The device will be restored to the factory default settings. Operations Guide 931281I CyberData Corporation...

  • Page 42: Adjust The Volume

    Device Page, complete the following steps: 1. Go to the Home Page. 2. Select the Device Page. 3. In the Multicast Volume box, type a number between 0 (lowest) and 9 (highest). 4. Select Save. Operations Guide 931281I CyberData Corporation...
  • Page 43 Device Page, complete the following steps: 1. Go to the Home Page. 2. Select the Device Page. 3. In the Loopback Volume box, type a number between 0 (lowest) and 9 (highest). 4. Select Save. Operations Guide 931281I CyberData Corporation...
  • Page 44 2-27) on the InformaCast Enabled Loudspeaker Amplifier (AC-Powered) face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-28. External Volume Dial Volume External volume dial PWR Status Operations Guide 931281I CyberData Corporation...

  • Page 45: Factory Default Settings

    Table 2-8. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931281I CyberData Corporation...

  • Page 46: Informacast Enabled Loudspeaker Amplifier (Ac-Powered) Web

    Link to the Multicast page. Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931281I CyberData Corporation...

  • Page 47: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-30. Figure 2-30. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931281I CyberData Corporation...
  • Page 48 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-31. Figure 2-31. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931281I CyberData Corporation...

  • Page 49: Log In To The Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 50 Figure 2-32. Home Page CyberData InformaCast Enabled Paging Amplifier 406100001 v12.0.3 Operations Guide 931281I CyberData Corporation...
  • Page 51 B’casts Accepted Shows the number of B’casts accepted. B’casts Rejected Shows the number of B’casts rejected. B’casts Active Shows the number of active B’casts. Import Settings Use this button to select a configuration file to import. Operations Guide 931281I CyberData Corporation...
  • Page 52 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931281I CyberData Corporation...

  • Page 53: Configure The Device

    2.3.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-33. Figure 2-33. Device Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 54 Figure 2-34. Device Page The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931281I CyberData Corporation...
  • Page 55 802.3AT power sources and allows this speaker to play audio at higher volumes. If you are sure this speaker is connected to an 802.3AT power source, but it is not being detected correctly, you can override the automatic settings below. Operations Guide 931281I CyberData Corporation...
  • Page 56 Auto-Answer Incoming Calls When selected, the device will automatically answer incoming calls. When Auto-Answer Incoming Calls is disabled, the device will play a ring tone (corresponds to Ring Tone on the Audiofiles page) out of the speaker. Operations Guide 931281I CyberData Corporation...
  • Page 57 This is the maximum brightness for “fade” type scenes. The red LED value for the Singlewire Broadcast. Green The green LED value for the Singlewire Broadcast. Blue The blue LED value for the Singlewire Broadcast. Operations Guide 931281I CyberData Corporation...
  • Page 58 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931281I CyberData Corporation...
  • Page 59 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931281I CyberData Corporation...
  • Page 60 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931281I CyberData Corporation...
  • Page 61 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931281I CyberData Corporation...

  • Page 62: Configure The Network Parameters

    2.3.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-35). Figure 2-35. Network Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 63 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 931281I CyberData Corporation...
  • Page 64 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931281I CyberData Corporation...

  • Page 65: Configure The Sip (Session Initiation Protocol) Parameters

    2.3.7 Configure the SIP (Session Initiation Protocol) Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-36). Figure 2-36. SIP Page—Top CyberData InformaCast Enabled Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit.
  • Page 66 Figure 2-37. SIP Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931281I CyberData Corporation...
  • Page 67 SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931281I CyberData Corporation...
  • Page 68 When enabled, the device will send one registration with an expiry of 0 on boot. Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets. Operations Guide 931281I CyberData Corporation...
  • Page 69 Description SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 70 The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931281I CyberData Corporation...
  • Page 71 “fade” type scenes. The red LED value for Nightringer. Green The green LED value for Nightringer. Blue The blue LED value for Nightringer. Use this button to preview the strobe flashing behavior for the Nightringer Strobe Settings. Operations Guide 931281I CyberData Corporation...
  • Page 72 Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931281I CyberData Corporation...
  • Page 73 The delayed DTMF functionality is available in Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-38. SIP Page Set to Point-to-Point Mode CyberData InformaCast Enabled Paging Amplifier Device is set to NOT register with a SiP server Operations Guide...
  • Page 74 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931281I CyberData Corporation...

  • Page 75: Configure The Multicast Parameters

    The Multicast page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 76 1. Click on the Multicast menu button to open the Multicast page. See Figure 2-39. Figure 2-39. Multicast Page CyberData InformaCast Enabled Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings.
  • Page 77 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931281I CyberData Corporation...
  • Page 78 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931281I CyberData Corporation...

  • Page 79: Configure The Ssl Parameters

    2.3.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-40). Figure 2-40. SSL Configuration Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 80 Figure 2-41. SSL Configuration Page Operations Guide 931281I CyberData Corporation...
  • Page 81 Figure 2-42. SSL Configuration Page Operations Guide 931281I CyberData Corporation...
  • Page 82 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 83 2.3.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-43. Figure 2-43. Certificate Info Window Operations Guide 931281I CyberData Corporation...
  • Page 84 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-44. Remove Server Certificate Window Operations Guide 931281I CyberData Corporation...

  • Page 85: Configure The Sensor

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor Page (Figure 2-45). Operations Guide 931281I CyberData Corporation...
  • Page 86 Figure 2-45. Sensor Page CyberData InformaCast Enabled Paging Amplifier The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931281I...
  • Page 87 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Operations Guide 931281I CyberData Corporation...
  • Page 88 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931281I CyberData Corporation...

  • Page 89: Configure The Audiofiles

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-46). Figure 2-46. Audiofiles Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 90 Figure 2-47. Audiofiles Page Operations Guide 931281I CyberData Corporation...
  • Page 91 Figure 2-48. Audiofiles Page Operations Guide 931281I CyberData Corporation...
  • Page 92 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 93 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931281I CyberData Corporation...
  • Page 94 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-49 through Figure 2-51. Figure 2-49. Audacity 1 Figure 2-50. Audacity 2 Operations Guide 931281I CyberData Corporation...
  • Page 95 When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-51. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931281I CyberData Corporation...

  • Page 96: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-52). Figure 2-52. Events Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 97 HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931281I CyberData Corporation...
  • Page 98 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931281I CyberData Corporation...
  • Page 99 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 100 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0...
  • Page 101 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>NIGHTRINGING</event> </cyberdata> Operations Guide 931281I CyberData Corporation...

  • Page 102: Configure The Autoprovisioning Parameters

    By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-53. Figure 2-53. Autoprovisioning Page CyberData InformaCast Enabled Paging Amplifier Operations Guide 931281I CyberData Corporation...
  • Page 103 Enter up to 6 digits. A value of 0 will disable this option. Note: To use the auto update options, enable the Set Time with NTP Server on boot setting on the Device Page page (see Table 2-11). Operations Guide 931281I CyberData Corporation...
  • Page 104 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931281I CyberData Corporation...
  • Page 105 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 106 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931281I CyberData Corporation...
  • Page 107 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931281I CyberData Corporation...
  • Page 108 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931281I CyberData Corporation...
  • Page 109 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 110 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 111 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931281I CyberData Corporation...
  • Page 112 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931281I CyberData Corporation...
  • Page 113 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931281I CyberData Corporation...

  • Page 114: Downloading The Firmware

    4. Click on the Firmware menu button to open the Firmware page. See Figure 2-55. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.2, "Reboot the Device".
  • Page 115 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 931281I CyberData Corporation...

  • Page 116: Reboot The Device

    Section 2.3.4, "Log in to the Home Page". 1. Click on the Reboot button on the Home page (Figure 2-56). A normal restart will occur. Figure 2-56. Home Page CyberData InformaCast Enabled Paging Amplifier 406100001 v12.0.3 Reboot Operations Guide 931281I...

  • Page 117: Command Interface Post Commands

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_3=yes" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_4=yes" Operations Guide 931281I CyberData Corporation...
  • Page 118 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_0=yes" Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_1=yes" Operations Guide 931281I CyberData Corporation...
  • Page 119 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_ringtone=yes" Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_nightring=yes" Operations Guide 931281I CyberData Corporation...
  • Page 120 Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/sensor.cgi" --post-data "doortest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 931281I CyberData Corporation...

  • Page 121: Appendix A Mounting The Amplifier

    Before you mount the enclosure, make sure that you have received all of the parts for each enclosure. Refer to Table A-1. Table A-1. Parts List Quantity Part Name Illustration Singlewire InformaCast Paging Amplifier Assembly Enclosure Installation Quick Reference Guide PoE Power Injector CAT 5e/CAT6 cable Ground Wire Operations Guide 931281I CyberData Corporation...
  • Page 122 Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the three #8 SHEET METAL SCREWS to secure the enclosure. Operations Guide 931281I CyberData Corporation...
  • Page 123 Equipment Caution: The green wire with the yellow stripe is a ground connection for Electrostatic Discharge (ESD) protection, and should not be removed.  To wire the 125V AC plug, consult a licensed electrician and the local building GENERAL ALERT codes in your area. Operations Guide 931281I CyberData Corporation...

  • Page 124: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931281I CyberData Corporation...

  • Page 125: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011406 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011406 Operations Guide 931281I...

  • Page 126: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 127: Index

    NEMA box 14 high power mode 25 contact information 118 how to use and connect 23 contact information for CyberData 118 low power mode 23 current network settings 55 announcing an IP address 33 CyberData contact information 118...
  • Page 128 106 get autoprovisioning template 96 GMT table 52 GMT time 52 harmonic distortion 5 hazard levels 4 high power mode (amplified outputs) 25 home page 41 http POST command 109 http web-based configuration 4 Operations Guide 931281I CyberData Corporation...
  • Page 129 (amplified outputs) 23 MGROUP MGROUP Name 69 mounting an amplifier 113 multicast configuration 67, 81 Multicast IP Address 69 navigation (web page) 38 navigation table 38 NEMA box components 14 network configuration 54 Operations Guide 931281I CyberData Corporation...
  • Page 130 23 priority assigning 70 product mounting 113 parts list 9 product features 3 product overview product features 3 product specifications 5 supported protocols 4 supported SIP servers 4 typical system installation 2 product specifications 5 Operations Guide 931281I CyberData Corporation...
  • Page 131 SIP servers supported 4 unregister from 60 user ID for login 59 SIP server configuration 59 SIP volume 47 speaker cable 31 speaker configuration 24, 25 speaker configuration for two speakers 25 speaker wire 31 Operations Guide 931281I CyberData Corporation...
  • Page 132 47 ring volume 47 sensor volume 47 SIP volume 47 volume adjustment 34 volume boost 47 volume control dial disable 47 volume dial 36 warranty policy at CyberData 118 web access password 11, 37 Operations Guide 931281I CyberData Corporation...
  • Page 133 11, 37 web configuration log in address 41 web page navigation 38 web page navigation 38 wget, free unix utility 109 Windows, setting up a TFTP server on 116 wiring 31 wiring (ac plug) 115 Operations Guide 931281I CyberData Corporation...

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