ADIC FastStor LTO User Manual
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ADIC FastStor LTO User Manual

Quantum faststor lto: user guide
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FastStor  LTO

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Summary of Contents for ADIC FastStor LTO

  • Page 1 I n s t a l l a t i o n a n d O p e r a t i n g G u i d e FastStor  LTO...

  • Page 2: Copyright Notice

    Copyright Notice © Copyright ADIC, 2000 The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of ADIC. ADIC shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance or use of this material whether based on warranty, contract, or other legal theory.

  • Page 3: Copyright Notice (Europe)

    Copyright Notice (Europe) © Copyright 2000, ADIC Europe All rights reserved. No part of this document may be copied or reproduced in any form or by any means, without prior written permission of ADIC Europe, ZAC des Basses Auges, 1, rue Alfred de Vigny, 78112 – Fourqueux, FRANCE. ADIC Europe assumes no responsibility for any errors that may appear in this document, and retains the right to make changes to these specifications and descriptions at any time, without notice.

  • Page 4: Regulatory Notices

    Regulatory Notices FCC Notices (USA Only) This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Vcci Notices (Japan Only)

    EN 55022 Compliance (Czech Republic Only) This device belongs to category B devices as described in EN 55022, unless it is specifically stated that it is a category A device on the specification label. The following applies to devices in category A of EN 55022 (radius of protection up to 30 meters).

  • Page 6: Declaration Of Conformity

    DECLARATION OF CONFORMITY Manufacturer’s Name: Manufacturer’s Address: declares, that the product: Product (Produit, Erzeugnis): Model Numbers (Marque Commercial, Warenbezeichnung): conforms to the following international standards, Emissions: Immunity: Safety: Quality: Supplementary Information: Signature on File Signature: Full Name: Position: Date: Redmond, WA USA Place: Regulatory Notices according to EN 45014...

  • Page 7: Safety Notices

    Safety Notices Warnings This symbol should alert the user to the presence of "dangerous voltage" inside the product that might cause harm or electric shock. All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety.
  • Page 8 Blank Page viii Safety Notices...

  • Page 9: Table Of Contents

    Unpacking and Inspecting...10 Checking the Accessories...10 Installing the Host Adapter ...10 Installing the SCSI Cable and Terminator...11 Connecting More than One FastStor LTO...12 Preparing the Host Computer System ...12 Installing the Application Software...12 Chapter 3 Operation and Maintenance ...13 Normal Operations ...14 General Guidelines ...14...
  • Page 10 CLR ERRLOG ... 48 DRV DUMP... 48 DUMPTOTAPE... 49 DRV POST ... 50 FastStor LTO Error Messages... 51 Error Message Listing ... 51 Drive Error Codes ... 52 Environmental Considerations... 53 When You Call ADIC’S Technical Assistance Center ... 53 Appendix Specifications ...

  • Page 11: Quick Start Guide

    Quick Start Guide T h i s G u i d e … provides a quick guide for experts who are familiar with installing hardware and software.
  • Page 12 Follow these steps to quickly get started using your ADIC FastStor LTO: Install AC line cord, first to your FastStor LTO, then to AC outlet. Install SCSI terminator on your FastStor LTO. Quick Start Guide Notes SCSI Terminator AC Line Cord...
  • Page 13 Power up your FastStor LTO by pressing the Power button. Install data cartridges in slots 1 through 5 of your FastStor LTO. Power Button LCD indicates 1-5 are loaded. Quick Start Guide xiii...
  • Page 14 Using the Mode Menu, move the cartridge from slot 1 to slot 6, and from slot 2 to slot 7. Install additional data cartridges in slots 1 and 2. Quick Start Guide Press MODE button until LOAD SLOT is displayed. Press SELECT button twice.
  • Page 15 Connect SCSI cable to rear of FastStor LTO and to SCSI adapter on your host computer. Power up your host computer. Verify your backup software. Your ADIC FastStor LTO is ready for operation. SCSI Cable Quick Start Guide...
  • Page 16 Blank Page Quick Start Guide...

  • Page 17: Chapter 1_Toc505137412 Introduction

    FastStor LTO describes the drive and media used in the FastStor LTO describes other requirements (additional hardware and/or software) needed to utilize the FastStor provides a brief overview of the FastStor LTO features. For detailed specifications, see Appendix A Chapter...

  • Page 18: Equipment Description

    Equipped with an IBM Ultrium 1 LTO™ drive, your FastStor LTO operates as two SCSI devices on a single SCSI bus. Your FastStor LTO can contain up to 7 data cartridges providing a maximum formatted capacity of 1.4 TB (assuming 2:1 compression) and a sustained data transfer...

  • Page 19: Features

    Barcode Ready. The available barcode reader option delivers instant media verification and inventory. 24 Hour Fast Exchange. In the event your FastStor LTO needs to be serviced, ADIC will provide you with a next day advanced exchange to reduce down time.

  • Page 20: Switches And Indicators

    The following figures shows the switches and indicators located on the front and rear panels of the FastStor LTO. AC Power Connector SCSI Channel Connectors Rear Panel The Operator’s Panel is located behind the front door of the FastStor LTO . If necessary, unlock the door to access the Operator’s Panel. Alarm LED Activity LED...
  • Page 21 Press this button to enter or exit off-line mode menus. NEXT Selects next item or value in the currently displayed menu. SELECT Causes the FastStor LTO to execute the current menu (displayed on line 1 of the LCD). PREVIOUS Selects previous item or value in the currently displayed menu.

  • Page 22: Lto Tape Media

    ( ). The drive senses the position of the switch and will not allow writing in this position. When installing cartridges in the FastStor LTO, place the switch in the open position ( ), unless you do not wish to record on a specific cartridge.

  • Page 23: Other Requirements

    Application Software A variety of backup and data storage software is available for use with your FastStor LTO. The software you use will depend upon your storage needs and the system you are using. Please check with ADIC Sales or Customer Assistance if you have a question on the compatibility of a particular software package.
  • Page 24 Blank Page Introduction...

  • Page 25: Chapter 2 Hardware Installation

    Chapter Hardware Installation T h i s C h a p t e r . . . explains the steps necessary to install and test your FastStor LTO...

  • Page 26: Unpacking And Inspecting

    For the most part, installation is simply a matter of checking all necessary SCSI connections, installing the application software (backup or otherwise) on the host computer, and applying power. The FastStor LTO defaults set at the factory should be sufficient for most applications.

  • Page 27: Installing The Scsi Cable And Terminator

    Installing the SCSI Cable and Terminator If your FastStor LTO is the last device on the SCSI bus, install the SCSI terminator onto the remaining SCSI connector on the rear panel of the FastStor LTO. Connect the SCSI cable to either of the SCSI connectors on the rear panel of the FastStor LTO.

  • Page 28: Connecting More Than One Faststor Lto

    Connecting More than One FastStor LTO If you are connecting more than one FastStor LTO on the same SCSI channel, simply connect each unit to the previous unit with an additional shielded interface cable. You may use either SCSI connector on the rear of on each of your FastStor LTO units.

  • Page 29: Chapter 3 Operation And Maintenance

    Operation and Maintenance T h i s C h a p t e r . . . describes normal operating features of your FastStor LTO provides details on the media and drive head cleaning cartridge explains normal maintenance procedures Chapter...

  • Page 30: Normal Operations

    You do not need to intervene unless you need to replace cartridges. Always follow these general operating guidelines: Do not open the front door of the FastStor LTO unless you must perform manual Mode commands, or change media. Use only the recommended types of media cartridges, described earlier in this manual.

  • Page 31: Power Up Checks

    While the FastStor LTO initializes, the LCD will appear as shown below. The Activity LED will blink slowly, and the Activity Bars will appear on the LCD. At the completion of FastStor LTO initialization, the drive will initialize and the LCD will appear as shown below. The Activity LED will blink fast, and the Activity Bars will appear on the LCD.
  • Page 32 Press and hold the POWER button for 2 seconds to power down the FastStor LTO. Wait a few seconds, then press the POWER button again to power up the FastStor LTO. The new SCSI IDs are now in effect. Operation and Maintenance...

  • Page 33: Prepare And Install The Data Cartridges

    Press the SELECT button to execute the LOAd SLOT command. The FastStor LTO will now move the tape (data cartridge or cleaning tape) from slot 1 to slot 6. While executing, the LdR MOVE, LdR PICK, and LdR PLACE messages will appear on the LCD. When the FastStor LTO has completed the command, LdR REAdY will again appear on the LCD.

  • Page 34: Close And Lock The Front Door

    Press the SELECT button to execute the LOAd SLOT command. The FastStor LTO will now move the tape from slot 2 to slot 7. While the command is executing, the Activity Bars will indicate loader activity, LdR MOVE, LdR PICK, and LdR PLACE messages will appear on the LCD, and the Activity LED on the Operator’s Panel will blink slowly.

  • Page 35: Faststor Lto Modes

    FastStor LTO Modes The following diagram is a quick reference guide to the Modes described on the next few pages. Mode 1A (When drive empty) Mode 1B Mode 2 Mode 3 Mode 4 Mode 6 To access any of the Modes, press the MODE button repeatedly until the LCD displays the desired mode on line 1.

  • Page 36: Mode 1A - Load Drv

    LOAD DRV Mode 1A – Mode 1A causes your FastStor LTO to load a tape into the drive. To access Mode 1A, press the MODE button until the LCD appears as shown: Press the SELECT button to choose this mode. The LCD appears as shown:...

  • Page 37: Mode 1B - Eject Drv

    Mode 1B – Mode 1B causes the FastStor LTO to eject the tape from the drive and place it into the storage slot that it was loaded from. To access Mode 1B, press the MODE button until the LCD appears as shown: Press the SELECT button to select Mode 1B.

  • Page 38: Mode 2 - Load Slot

    Mode 2 – Mode 2 causes the FastStor LTO to load slot 6 from slot 1, or slot 7 from slot 2. Place a cartridge in slot 1 if loading slot 6, slot 2 if loading slot 7, or both if loading slots 6 and 7.

  • Page 39: Mode 3 - Eject Slot

    Press the NEXT or PREVIOUS button to scroll to choose slot 6 or 7 to eject. Press select when the slot you wish to eject is displayed. The FastStor LTO will move the tape from the source slot to the appropriate destination slot.

  • Page 40: Mode 4 - Eject Pckr

    EJECT PCKR Mode 4 – Mode 4 causes the FastStor LTO to eject a tape left in the Media Picker to any empty destination slot. To access Mode 4, press the MODE button until the LCD appears as shown: Press the SELECT button to select Mode 4. The LCD will appear as shown while the drive ejects the tape (N is the slot the FastStor LTO will attempt to move the tape to.):...
  • Page 41 Press the SELECT button to select Mode 6. The LCD will appear as shown: Press SELECT to choose the FastStor LTO robotics. The LCD will appear as shown (X is the current ID of the robotics.): Press NEXT or PREVIOUS button to scroll through the ID choices. Press SELECT when the desired ID is displayed. The LCD will appear as shown: Press SELECT to choose the drive.
  • Page 42 FastStor LTO will return to LdR REAdY. Press and hold the POWER button for approximately 2 seconds to power down the FastStor LTO, then wait two or three seconds and press the POWER button again. The new SCSI ID will now be in effect.

  • Page 43: Normal Maintenance

    Normal Maintenance Cleaning the Drive Head Keeping a drive clean is the single most important requirement for achieving and maintaining superior performance. Cleaning the head should always be performed as the first step if the CT field appears on the LCD. It is recommended that the tape head be cleaned only when the CT field appears on the Operator’s Panel LCD.

  • Page 44: Cleaning The Enclosure

    The cleaning cycle will be performed. When cleaning is completed, perform the following instructions: Use Mode 1B – EJECT dRV to unload the cleaning tape from the drive and place it back in the storage slot. Remove the cleaning cartridge and check a usage box on the label.

  • Page 45: Chapter 4 Troubleshooting And Diagnostics

    Troubleshooting and Diagnostics T h i s C h a p t e r … contains some general suggestions to aid you in solving problems – should you ever run into them. includes information on error codes and the built-in diagnostics. Chapter...

  • Page 46: Installation Problems

    SCSI IDs: Make sure that the IDs you selected for the FastStor LTO robotics and tape drive are not the same as the ID used by any other SCSI device on that bus, including the host SCSI adapter card.

  • Page 47: Diagnostic Menu

    This function allows you to upgrade the drive firmware using a field microcode replacement (FMR) tape. DRV MAINT This function allows you to select from several sub-functions that will cause the FastStor LTO to verify the functionality of the drive electronics, tape handling mechanism, read/write head, and media.

  • Page 48: Display Firmware

    Press the SELECT button to access the dSP LdR FW sub-function. The LCD will appear as shown: Press the SELECT button to display the firmware revision for the FastStor LTO. The LCD will appear as shown (NNNN is the revision number of the firmware.): Press NEXT to access the dSP dRV FW sub-function.
  • Page 49 Press the SELECT button to display the firmware revision for the drive. The LCD will appear as shown (NNNN is the revision number of the firmware.): Press NEXT to access the dSP MTN FW sub-function. The LCD will appear as shown: Press the SELECT button to display the firmware revision for the Motion firmware.

  • Page 50: Sign On

    Press the SELECT button to display the current sign on string. Press the NEXT or PREVIOUS button to toggle the sign on string between ADIC FASTSTOR and ADIC FASTSTOR DLT. Press the SELECT button to return the FastStor LTO to LdR REAdY. Troubleshooting and Diagnostics ...

  • Page 51: Change Mode

    When the SEQ dONE message is displayed, pressing MODE will cause a START SEQ menu to be displayed. Pressing SELECT while in this menu will cause Sequential mode to restart. Pressing MODE while in this menu will cause FastStor LTO to enter the normal menu structure.

  • Page 52: Cycle Test

    Press the NEXT button to cycle through the number of desired cycles. Press SELECT when the desired number of cycle tests is displayed. During CYCLE TEST execution, FastStor LTO moves the cartridges from one slot to another, and places each cartridge into the drive When CYCLE TEST is completed, your FastStor LTO will return to LdR REAdY.

  • Page 53: Clean Drive

    Press the SELECT button to begin the drive head cleaning process. The LCD will display the following blinking message: If necessary, place a cleaning tape in slot 2 then press SELECT. FastStor LTO will move the cleaning tape to the drive and cleaning will begin.

  • Page 54: Autoclean

    Remove the cleaning cartridge from slot 2, then press the SELECT button to return FastStor LTO to LdR REAdY. AUTOCLEAN The AUTOCLEAN function is for use with application software that does not support automated cleaning of the drive head. Applications that support automated cleaning manage tape location and use, including that of the cleaning cartridge. Do not use the AUTOCLEAN function if your application software supports automated cleaning cycles.

  • Page 55: Using Autoclean

    Press the SELECT button to enable the AUTOCLEAN function. The following blinking message will be displayed on the LCD: Place the cleaning cartridge in slot 2, then press SELECT. FastStor LTO will move the cartridge from slot 2 to slot Using AUTOCLEAN AUTOCLEAN will automatically perform a cleaning whenever the drive issues a Cleaning Requested status.

  • Page 56: Disabling Autoclean

    If, during the cleaning, the drive issues a cleaning tape expired condition, FastStor LTO will display the following blinking message on the LCD: To clear the error condition, press the MODE button. Now use the front panel to replace the cleaning cartridge with a new one.

  • Page 57: Upgrade Loader Firmware

    UPGRADE LOADER FIRMWARE Whenever new firmware for the FastStor LTO is released, complete instructions on how to use the UPG LdR FW function to perform the upgrade via the SCSI bus will be included on the firmware diskette. You may also use the UPG LdR FW function to perform the upgrade using a field microcode replacement (FMR) tape.
  • Page 58 Press SELECT to choose the loader firmware upgrade function. The following message will be displayed on the LCD: Press NEXT or PREVIOUS to display the USE FMR option. The following will appear on the LCD: Press SELECT to begin the loader firmware upgrade process. The following message will be blinking on the LCD: If not already installed, place the loader FMR tape in slot 2 then press SELECT.

  • Page 59: Display Counts

    FMR tape is loaded, and then the following will appear on the LCD as the drive upgrades the loader firmware: When the update process is completed, the FastStor LTO will auto-unload the tape and return it to slot 2. The following message will be blinking on the LCD: Remove the FMR tape from slot 2, then press SELECT to return the FastStor LTO to LdR REAdY.

  • Page 60: Upgrade Drive Firmware

    Press the SELECT button to access the first event. The display will appear as shown: Press SELECT again to return the number of times that FastStor LTO has picked a cartridge from any of the front slots. The display will appear similar to the following: Press NEXT to access the next event.

  • Page 61: Drv Maint

    2, UPG dRV FW will appear momentarily on the LCD and then the blinking CT 2 (SEL) message will reappear. The drive will be placed in a “prepare for firmware upgrade via tape” mode. The FastStor LTO will move the FMR tape to the drive and the upgrade process will begin.

  • Page 62: Drv Diags

    DRV POST This sub-function forces the drive to execute its Power On Self Test. DRV DIAGS Pressing SELECT when DRV DIAGS is displayed will cause the drive to execute the Read/Write Test diagnostics. The following will be blinking on the LCD. Place a write-enabled scratch tape in slot 2.

  • Page 63: Dsply Erlg

    Press the SELECT button to unload the scratch cartridge. The following will be blinking on the LCD: Remove the scratch tape from slot 2. Press SELECT to return to DRV DIAGS. If the test fails, an appropriate drive error code will appear on the LCD. Refer to the Drive Error Code table later in this chapter for a detailed description of the drive error codes.

  • Page 64: Clr Errlog

    CLR ERRLOG After entering the DIAG MENU, press and hold the MODE button until DRV MAINT appears on the LCD. Press the SELECT button to access the DRV MAINT sub-functions. DRV DIAGS will be displayed on the LCD. Press the NEXT button repeatedly until the following appears on the LCD: Press the SELECT button to clear the drive error log.

  • Page 65: Dumptotape

    When the dump is completed, and if no errors were encountered, the following will appear on the LCD: Press SELECT to return to DRV DUMP. DUMPTOTAPE After entering the DIAG MENU, press and hold the MODE button until DRV MAINT appears on the LCD. Press the SELECT button to access the DRV MAINT sub-functions.

  • Page 66: Drv Post

    as the scratch tape is loaded, then a series of messages will appear on the LCD as the drive copies the dump to the cartridge. When the drive is finished writing to the cartridge, the following will appear on the LCD: Press the SELECT button to unload the scratch cartridge.

  • Page 67: Faststor Lto Error Messages

    If, during operation of your FastStor LTO an error occurs, the FastStor LTO will halt the current operation and an error message will be displayed on the LCD. In all cases, after removing the cause of the problem, cycle power on your FastStor LTO and try the last operation again.

  • Page 68: Drive Error Codes

    It means this… No error. This code displays: When power is cycled (turned off, then on) to the FastStor LTO Autoloader. When diagnostics have finished running and no error occurred. Cooling problem. The tape drive detected that it exceeded the recommended operating temperature. The error clears when the tape drive cools.

  • Page 69: Environmental Considerations

    If you expose cartridges to temperatures outside the operating limits, 10-40°C (50-104°F), stabilize them by leaving the cartridges in the operating temperature for a minimum of two hours before you use them. Avoid temperature problems by ensuring that the FastStor LTO rear panel is not obstructed so that the drive has adequate ventilation.
  • Page 70 Blank Page Troubleshooting and Diagnostics...

  • Page 71: Appendix Specifications

    Appendix Specifications T h i s A p p e n d i x … contains specification information on the FastStor LTO and the LTO drive.

  • Page 72: Power Consumption

    4 button keypad with LCD menu display, Power button, Power LED, Activity LED and Alarm LED to monitor and control system status, diagnostics and configuration Interface: FastStor LTO with Ultrium I drive — LVD Ultra-2 SCSI, 68-pin HD or HVD Ultra SCSI, 68-pin Reliability: Maintenance: Drive head cleaning with LTO cleaning cartridge when indicated by drive, or automatic with Autoclean enabled.

  • Page 73: Appendix B

    (for Desktop and Rackmount applications) T h i s A p p e n d i x … contains detailed instructions on converting a desktop FastStor LTO to a rackmountable unit. contains detailed instructions on converting a rackmounted FastStor LTO to a desktop unit.

  • Page 74: Tools Required

    The FastStor was designed with the unique ability to be converted from a desktop unit to a rackmount unit. This provides you with the flexibility of using your FastStor in multiple environments. The following instructions will guide you through the easy conversion procedure.
  • Page 75 Using a # 1 phillips screwdriver, loosen, but do not remove, the two 4-40 x 3/8" button-head screws that secure the middle of the outer cover to the FastStor chassis. The following illustration shows the location of one of these screws. The other screw is located similarly on the left side of the chassis: Flex both sides of the bottom edge of the outer cover away from the chassis, then lift the outer cover up to remove it.
  • Page 76 When button clears slot in keyhole, lift bezel from chassis. Butt Front left Bezel Slide Bezel in direction of arrow Using a # 1 phillips screwdriver, remove the two 4-40 x 3/8" phillips screws that secure the rear top bezel to the chassis. The illustration above shows the location of these screws.
  • Page 77 # 1 phillips screwdriver Installing the Trim Bezels The following instructions describe the actions you need to perform to install the trim bezels to your FastStor LTO autoloader. Installing the Side Bezels Each of the side bezels uses one polymer button that fits into a keyhole in the chassis and helps secure the bezel to the FastStor.
  • Page 78 Insert the polymer button on the bezel into the appropriate keyhole in the chassis and move it in the correct direction to seat the button in the small end of the keyhole. Note that the left front side bezel has to be pulled forward to fit the button into the small end of its keyhole, and the three other side bezels need to be pushed rearward to seat their buttons correctly.

  • Page 79: Index

    INDEX...
  • Page 80 Cleaning Tape, 27 Cleaning the Drive Head, 27 Cleaning the Enclosure, 28 CLR ERRLOG sub-function, 45, 48 Copyright Notice, ii, iii data storage software, 7 DIAG MENU, 45, 47, 48, 49, 50 diagnostic firmware, 3 diagnostic results, 3 Digital Linear Tape, 2...
  • Page 81 off-line mode menus, 5 Off-Line Mode Menus, 19 on-line messages, 5 On-Line Mode, 15, 19 operating environment, 10 operational messages, 4 Power LED, 4 Power Up Checks, 15 Powering on the System, 14 read/write head, 31 restore operations, 14 Reverse Cartridge Protection, 3 robotic activity, 4, 5 robotics interface, 3 SCSI adapter, 30...
  • Page 82 Blank Page...

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