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The Status LED or the single-
character display never turns on.
The Status LED is on, but the
single-character display is
always blank (off).
The drive will not load a tape
cartridge.
The drive won't unload the tape
cartridge.
Codes display on the single-
character display, but the Status
LED doesn't turn on..
Maintenance Mode
You can direct the LTO standalone to run diagnostics, verify read and write operations, verify a suspect data cartridge, update its firmware,
and perform other diagnostic and maintenance functions. You cannot perform maintenance functions concurrently with read or write
operations.
Usually, whenever your LTO standalone is in Maintenance Mode, the Status LED will be solid amber. When an error is detected while
a Maintenance Mode function is running, the Status LED will change to flashing amber.
Each Maintenance Mode function is identified by the function code (number in parenthesis below) that appears on the single-character
display and the function name that appears on the second line of the LCD.
The following diagnostic or maintenance functions are available in Maintenance Mode:
Exit Maintenance Mode (
Drive R/W Diagnostic (
Update Drive Firmware (
Create FMR Tape (
Force Drive Dump (
Copy Dump to Tape (
The LTO standalone unit has no
power
The drive is defective
One of the following has occurred:
A cartridge is already inserted
The tape cartridge was inserted
incorrectly
The cartridge is defective
The cartridge is stuck or broken
The drive is defective
While in Maintenance Mode, your LTO standalone will not accept
SCSI commands from the host.
0
)
1
)
2
)
3
)
4
)
5
)
Check the LTO standalone unit power
cable connections with the LTO standalone
unit power switch OFF.
If the problem persists, replace the drive.
While watching for any character to appear
on the single-character display, turn off
power to the LTO standalone, then turn it
on. If no character displays, replace the
drive.
To remove the cartridge, press the Unload
button. If the cartridge does not eject, turn
off power to the LTO standalone, then turn
it on again. Remove the partially ejected
cartridge.
For a description of how to correctly insert
a cartridge, see "Loading the Data
Cartridge" on page 21.
Insert another cartridge. If the problem
persists, replace the drive.
If the problem persists for multiple
cartridges, the drive is defective. Replace
the drive.
Press the Unload button. If the cartridge
does not eject, turn off power to the LTO
standalone, then turn it on. If the cartridge
still does not eject, contact ATAC.
Replace the drive.
Note
9
Display Err Code Log (
)
a
Clear Error Log (
)
e
Test Media (
)
F
Fast R/W Diagnostic (
)
h
Test Head (
)
l
Reserved for Future Use (
Troubleshooting and Diagnostics
)
25
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Table of Contents
Troubleshooting
