HMS Netbiter EasyConnect Series User Manual page 27

LED Indicators
3.5.2 RS485 / RS232
Indication
Off
Green (steady)
Red (steady)
3.5.3 Uplink/WAN
Green (steady)
Red (steady)
Red (flashing)
3.5.4 Modem
Indication
Off
Red (1 flash)
Red (2 flashes)
Red (3 flashes)
a. The Netbiter SIM card will automatically connect to a network in the global HMS "home network" group of network
operators. A list of these operators can be found at the Netbiter support website, www.netbiter.com/support.
3.5.5 Gateway
Indication
Off
Green (steady)
Green (flashing)
Red (steady)
Red (flashing)
3.5.6 Power
Indication
Off
Green (steady)
Netbiter EasyConnect Gateway User Manual
Meaning
RS485 / RS232 port not in use
RS485 / RS232 port enabled in Netbiter Argos
Port failure
• Contact Netbiter support.
Connected to Netbiter Argos
Invalid network settings
• DHCP: Check that there is a working DHCP server on the network.
• Static IP: Check that the IP address, default gateway and DNS are correctly set.
• If a proxy is used, check that the proxy settings are correct.
No connection to Netbiter Argos
• Check the network settings.
• If a proxy is used, check that the proxy settings are correct.
• Check that port 443 is open in the firewall.
Meaning
Unit is operating normally
SIM card not registered on HMS home network
• Check that the SIM card is correctly inserted and undamaged, and PIN code is disabled.
• Check that there is mobile network coverage for your operator.
Invalid network settings
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
No connection to Netbiter Argos
• Check that the mobile network provider grants access to port 5222.
Meaning
No power, or unit is starting up
Unit is operating normally
Firmware update in progress
Hardware failure
• Contact Netbiter support.
Application failure
• Contact Netbiter support.
Meaning
No power
Unit has power
a
Doc: HMSI-168-92 Rev: 3.00
25