Netbiter Ec250 - HMS Netbiter EasyConnect Series User Manual

LED Indicators

3.3 Netbiter EC250

3.3.1 Module Status
During startup the Module Status LED will first show red and then steady green. It will
take approximately 40 seconds for the unit to complete the startup sequence.
The Module Status LED then alternates between displaying system status and mobile net‐
work signal strength for 2 seconds each in a 4–second cycle. If a mobile network connection
has not been set up, the LED will stay unlit during the second part of the cycle.
System Status
Indication
Off
Red / Green (steady)
Red (1 flash)
Red (2 flashes)
Red (3 flashes)
a. The Netbiter SIM card will automatically connect to a network in the global HMS "home network" group of network
operators. A list of these operators can be found at the Netbiter support website, www.netbiter.com/support.
Signal Strength
Indication
Green (1 flash)
Green (2 flashes)
Green (3 flashes)
Netbiter EasyConnect Gateway User Manual
Meaning
Unit is operating normally
Unit is starting up (ca. 40 seconds)
SIM card not registered on HMS home network
• Check that the SIM card is correctly inserted and undamaged, and PIN code is disabled.
• Check that there is mobile network coverage for your operator.
Invalid network settings
Mobile
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
Ethernet
• DHCP: Check that there is a working DHCP server on the network.
• Static IP: Check that the IP address, default gateway and DNS are correctly set.
• If a proxy is used, check that the proxy settings are correct.
No connection to Netbiter Argos
Mobile
• Check that the APN (Access Point Name) has been set in Netbiter Argos.
• Check that the mobile network provider grants access to port 5222.
Ethernet
• Check the network settings.
• If a proxy is used, check that the proxy settings are correct.
• Check that at least one of ports 443, 80 or 5222 are open in the firewall.
Meaning
Poor mobile network signal
• Check that the antenna is correctly installed and pointing upwards.
• Use an external antenna. Try different antenna placements to get an optimal signal.
Acceptable mobile network signal
Good mobile network signal
a
Doc: HMSI-168-92 Rev: 3.00
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